[Resolved]  Reliance Prepaid Service — Reliance Prepaid Servise - Without confirmation activated Caller Tunes & not reback the deducted charges

Dear Sir,
I've just called to Reliance Customer Care, and they are saying that their system has wrongly activated Caller Tunes to my reliance mobile(no. [protected]), as per the talk they want to say that 2days i've used caller tune, so 2/-rs. deducted for that n they will ready to reback me 2/-rs.

But, sir caller tune activated today only. and the Total Amount Deducted from my mobile is 30/- + 2/- rs.
and as per their system they says ur caller tune was activated on 31st May 2009.
I'm shocked to listen this. b'se on 3-4 june 2009, I've called to the Customer care & b'se of the Same above problem I've complained & get 20/-Rs. reward from them.

Then how stuipid they are to say that They have deducted charges for already rebacked amount & wrongly activated service.

Now after the long descussion they said that today Dt: 25-June-2009 at 2:34pm. they have deducted 30/-Rs. for the "matra subsription" Package.

Then after a long discussion they realise that their SYSTEM is wrong and just take my compain. n the compain no is[protected].

abhi sirf complain hi li he... paise vapas denge uski koi gaurantee nathi di he.

Sir, I'm requested to the Whole of your Department to CHECK THE RELIANCE's SYSTEM. which is wrong for the CUSTOMERS. They wrongly automatically Activated anything/any scheme n deducts the amount of CUSTOMERS. Sir, main har 1-1.5 mahine me complain karta hu.

lekin muje koi nyay nahi mil raha he.

pahele to 1-2 mahine me ye Apne AAp Caller Tunes Activate kar dete the.
Par AB to Mahine me DO bar (2 times) activate karne lage he.

Please do something. I'm asking for whole last years wrongly deducted amount of mine.

Also requesting to CHECK THEIR SYSTEM & try to return the same for above to the Other CUSTOMERS of Reliance.