[Resolved] Reliance Prepaid Service — Deduction of money without any service activation from my part

onlysuro

from Lucknow, Uttar Pradesh

Address:

Delhi

Sir,
for the last few days i've been facing this problem from Reliance Gsm service of my money from my mobile balance being deducted without ny service subscribed by me....when contacted their customer care they says that i may have sent some sms or command for the activation of those services which is utterly false.....i've called to their customer care on *333 on 3 times already and once to their dedicated section for complaints on 198..everytime i've asked them to unsubscribe all the unnecessery services which were activated without my knowledge but still the problem continues...they have been continuously deducting my money with the excuses of Caller Tune,News Pack,SMS pack etc which i never activated myself....i've already lost almost 100 Rs in that way....looking for a solution to this problem and a refund of my money,also please suggest me if i can go for some other places with my complaint..

Regards
Surajit Sarkar

Mobile Number--[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vijeta vincent

from Mumbai, Maharashtra

Reliance Prepaid — service problem

sir, , ,
my connection is registered wth name of vijeta vincent, , , , , , , , , , plzzzzzzzzzz activate my connection, , , , , , ,

rahul

from Mumbai, Maharashtra

sir my reliance GSM card is not working properly. it's temporarly out of service.
i dont know what to do.
plzz activate my connection .
my mobile no. is [protected]

nav.kunwar

from New Delhi, Delhi

dear sir
i am navin kumar, i use this prepaid Reliance connection for last 1.5 yrs. This time running problem in prepaid connection without activation any services & also reduce balance in account. Pls sir stop this type of problem. Any activated service pls stop this type of service & also revert my balance in my account.
pls sir I'll you request this type of problem is not generated in future time.
My mobile no:[protected]
Thanks you
Your faithfully
Navin kumar

tribhuvont

from Kakinada, Andhra Pradesh

Reliance — activating offers with out knowledge and cutting money

they are activating offers or packs with out users interest or knowledge and deducting balance from accounts.If complaint is given about this they wont process it fairly.when i called customer care and told about this initially they said balance will be returned sorry for inconvenience but later they said balance will be sent back. we can t help out.
this is the worst network with out proper signal and robbing away money by activating packs they like with out users prior request. I want stir actions to be taken on telecom operators with this cheap tricks t earn money

tribhuvont

from Kakinada, Andhra Pradesh

Hi
This is Tribhuvont and my number is [protected].

amarashu

from Chennai, Tamil Nadu

Sir,
for the last few days i've been facing this problem from Reliance Gsm service of my money from my mobile balance being deducted without ny service subscribed by me...when contacted their customer care they says that i may have sent some sms or command for the activation of those services which is utterly false...i've called to their customer care(maheshwari) on *333 on 3 times already..everytime i've asked them to unsubscribe all the unnecessery services which were activated without my knowledge but still the problem continues...they have been continuously deducting my money with the excuses of Caller Tune, News Pack, SMS pack etc which i never activated myself...looking for a solution to this problem and a refund of my money, also please suggest me if i can go for some other places with my complaint..