[Resolved]  Reliance Smart GSM — Complaint against Reliance SMART

I am Abhijit Mukhopadhyay from Kolkata used Reliance SMART GSM from year 2006. My mobile no. is [protected]. In 24th January 2009, I received a SMS from the service provider that a Service named "Jokes Pack" had been subscribe with my account. I made contact with the customer care and from customer care they assist me to call in a no 51200 and repetedly press 3, 1 for stoping the service, but when I call in that no I here no option for unsubscribe. When I cut the call I saw Rs. 12.00 has been deducted from my account balance. I call back again to the customer care and they registered two complaint. The no.s are 86827737 for unsubsscribe the "Jokes Pack" Service and 86828949 for the balance reduction. After few days I again made contact with the customer care and they again register a complaint, the no. is 87850370. Today(10th february 2009) when I contact with customer care they told me that the money has been refunded in my account, and they register a complaint again to unsubsscribe the Service. But I didn't get any refund or SMS related to said matter. So, pls take a hard action against the company.