[Resolved]  Reliance Smart Gsm Service — CRBT not removed even after multiple complaints

Address:Durg, Chhattisgarh

I have removed the CRBT service long back but deductions are being done continuously & service is not removed even after multiple complaints...
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Aug 13, 2020
Complaint marked as Resolved 
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Smart — AUTO CRBT CHARGES DEDUCTION

MY SMART MOBILE NO. IS[protected]. EVERY MONTH THE SERVICE PROVIDER IS DEDUCTING RS 30 AS CRBT CHGS, WHICH I NEVER HAVE ACTIVATED FROM MY SIDE. IN FACT I SENT A MESSAGE ON 06/02/11 TO DEACTIVATE SUCH SERVICES. STILL IT HAS DEDUCTED RS 30 IN MARCH AND AGAIN ON12/04/11 IT HAS DEDUCTED RS 30 UNNECESSARILY. I HAVE COMPLAINED AT 198 WHERE A BUNCH OF STUPID BOYS ARE ATTENDING WHO COULD NOT PROVIDE ANY SOLUTION TO MY GRIEVANCE. NOW I AM MOVING TO TRAI AND CONSUMER COURT BECAUSE SMART SERVICE IS EARNING A HUGE SUM OF MONEY AT THE COST OF THEIR VALUED CUSTOMERS. IF ANYONE WANTS TO JOIN ME PLEASE NOTE MY E MAIL ADDRESS [protected]@yahoo.co.in
D.N. BISWAS

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