[Resolved] Reliance Smart Gsm Service — Calls barred | |
I have a lifetime prepaid Reliance Smart GSM mobile connection (Mobile No. [protected]). On 23rd Jan 09 I had a balance of around Rs 400 but the validity was expiring on 24th Jan. Therefore on 23rd Jan I recharged with Rs 500 and got Rs 600 of talk time added to my balance. However on 24th Jan Reliance blocked my connection and disallowed all incoming and outgoing calls from my number. On 25th Jan at 9:30 hrs I logded a complaint with Reliance Customer Care ([protected]) and was told that the fault would be rectified in 24-48 hrs. Thereafter, till now (28th Jan 1630 hrs) I have made numerous calls to restore my connection but I keep getting the stock answer, "Your complaint has been forwarded to the relevant department". Also, I was told that there was no one else I could raise the level of my compliant to and that I had to wait. For no fault of mine, I have lost thousands of rupees in my business for not having this connection restored promptly. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 11 Comments | |
Comments
Do not distrub me unwanted machine generated calls.
I have a lifetime prepaid Reliance Smart GSM mobile connection (Mobile No.- [protected] ). Reliance blocked my connection and disallowed all incoming and outgoing calls from my number. Always showing your number is barred. Requesting you to Plzzzzzzzzzz, help me.
Reliance Smart GSM — outgoing call barred
MY MOBILE NO IS [protected] HAVING LIFETIME VALIDITY BUT ALL OUTGOING CALL BARED SINCE LAST THREE DAYS. MY BALANCE RS. 598.20 AND VALIDIY[protected] I have disconnected the sim. It has taken 100 rs/- from my prepaid balance. when i asked the customer care for the cause they told me that they did not know anything. I have started the callertune service when i did nothing.
sir,
this is nripendra mohan singh and my reliance gsm no. is [protected] which i have bought just few days before.
i have allready submitted my all documents and the other formalities to own the no. but after arround 10 days
my services to this no. r barred and when i try to contact with the customer care for assistance then intialy they
were not sure themself whats the problem ? they told me do alter some settings on my no and then they told me
your documents are nor submitted an then they told me your varification is -ve. and all that. but no body was sure.
each time they told me a new things when i ask to speak to the senior executives they told me that we can't transfer ur call.
specialy the behaviour of the executives was so rude that i can't tollerate in myself.
is it the reliace policy to make bussiness by insulting the customer.
your executives have no time to listen the problem then what they r doing as cce ?
let me clear you few things now and also my problem:-
i have submitted my all documents and as your network of gsm is unavailable inside my flat, i have to g to balcony to make a call.
so generaly i avoid this riliance no to use so how would i get your confermation call whenthere is no network ?
and if you don't get meon this no for vrfication then what for i have submitted m alternate no along with my documents ?
you should make a call on that no. for any kind of varification. thats very siple.
now as your executives were unableto clarify the reason they tod me to visit webworld, , , boss they can tell me the adds. o[censored]r webworld
but they don't have time and i would like to say they were too busy to insult me rather than solving my problem.
Nripendra mohan singh
G-303 parsavnath prestige
sec. 93A noida
alt. no. [protected]
this is nripendra mohan singh and my reliance gsm no. is [protected] which i have bought just few days before.
i have allready submitted my all documents and the other formalities to own the no. but after arround 10 days
my services to this no. r barred and when i try to contact with the customer care for assistance then intialy they
were not sure themself whats the problem ? they told me do alter some settings on my no and then they told me
your documents are nor submitted an then they told me your varification is -ve. and all that. but no body was sure.
each time they told me a new things when i ask to speak to the senior executives they told me that we can't transfer ur call.
specialy the behaviour of the executives was so rude that i can't tollerate in myself.
is it the reliace policy to make bussiness by insulting the customer.
your executives have no time to listen the problem then what they r doing as cce ?
let me clear you few things now and also my problem:-
i have submitted my all documents and as your network of gsm is unavailable inside my flat, i have to g to balcony to make a call.
so generaly i avoid this riliance no to use so how would i get your confermation call whenthere is no network ?
and if you don't get meon this no for vrfication then what for i have submitted m alternate no along with my documents ?
you should make a call on that no. for any kind of varification. thats very siple.
now as your executives were unableto clarify the reason they tod me to visit webworld, , , boss they can tell me the adds. o[censored]r webworld
but they don't have time and i would like to say they were too busy to insult me rather than solving my problem.
Nripendra mohan singh
G-303 parsavnath prestige
sec. 93A noida
alt. no. [protected]
Reliance Prepaid Connection 'Smart' — All services are barred
I am reliance Smart pre-paid consumer. The connection of mobile No. [protected] was taken on 12.11.2009. All the required documents i.e. xeroxed copy of I.Card issued by Income Tax Tribunal (Govt. of India) and PAN Card has been submitted on the same day. Alternate mobile no. [protected] has been mentioned on the form submitted for connection but all services of outgoing and incoming etc. are barred without any intimatiion neither telephone nor written whereas my alternative mobile no. is mentioned in the format. I enquired from the retailer about documents, he told, after confirmation from distributor, that the dully filled up application form for connection a/w required documets has been sent to reliance co.Request is to re-store all the services immediately. I may be contacted on alternative mobile [protected] until services of reliance mobile no. [protected] is started .
my problem is my outgoing call is barred
I have a prepaid Reliance Smart GSM mobile connection. Reliance blocked my connection and disallowed all incoming and outgoing calls from my number. Always showing your number is barred. Requesting you to Plzzzzzzzzzz, help me.
my mobile no is [protected] plz active my Sim service
hi i am Mr.dhanurjaya samantaray .my cell no [protected] was active call barred service please defective call barred service.
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Reliance Mobile Smart GSM — Incoming call barred
My Reliance mobile No.is [protected].i am recharj on 26th november in 498/-Rs but all incoming call is bard.and out going call is a ok.please shout out the my problem.my no.is