[Resolved]  Reliance Smart Gsm Service — fourth time auto activation o[censored]nwanted service

Reliance SMART GSM Mobile service — Wrongly charged of unwanted service

I, Goutam Bhowmik holding a Reliance SMART connection in Kolkata. My mobile number is: [protected]. They had activated a service for which I never applied. They deduct Rs 49.00 for the service. They start the service after deducting the amount and sends a SMS which says we have activated the service and if you want to unscribe it, please send a SMS to the number mentioned. But, unfortunately nothing happens after the SMS is sent to unscribe the service. When I and my wife talked to the customer care for several times they keep on denying about the deduction. Later when I mentioned about the consumer forum they rudely says... "Do whatever you like to do...." "We are not bothered if you go to police too..."

Thanking you.

Victimised customers should be protected by TRAI.

Reliance SMART GSM Mobile service — Illegal deduction of Rs. 42 from the prepaid SMART GSM Mobile service

illegal money deduction-Reliance SMART prepaid service

The Reliance Smart GSM prepaid service provider has illegally deducted "RS 12" from my number [protected] for which i did not subscribe(caller tunes ) on 26/07/10 at appro 6.30 am the sameprovider deducted "RS30" on 27/07/2010 at 9.30 pm from the same number for renewing the caller tunes which had not been subscribe by me . I have complained for this on 26/07/10 and 27/07/10 respectively.
I had talked with more than 5 consumer executives of Reliance GSM SMART prepaid service. They didnot book my complain (name of the executive: Manmath Sahoo (he was on duty on 27/10/2010 at 10.42 pm)).

when i contacted the customer care ([protected])further their representative,Manmath Sahoo took the phone and without further explanation,repeated the same old story of not refunding the money and without accepting their fault he cut my call.THIS SHOWS DISRESPECT OF THE COMPANY TOWARDS THE CUSTOMER.customer who pays for the service will show the angriness to the company for cheating him.

So on behalf of RELIANCE GSM SMART Costumer, I kindly request you to take any action on this COMPANY SERVICE

Reliance Smart — Auto-activation of music services

This is my third respective complain regarding the auto-activatoin of music serviceby the company it-self.
Though I have made several complaints in the customer-care also, and they assured me that the service will be de-activatd in 24 hours but still my account is being charghed Rs.10 per weak.
Please help me out of such problem as early as possible.

my mobile number is [protected]

dear sir
I am Tanmoy Sardar, live in Barrackpore, my mobile no is [protected]. I just call 198(customer care), but your customer care executive is not helping me for my problem. one health pack is automatic issuing in my mobile no and 30Rs deducting. It happens on yesterday but any kind off health message or phone call is not come in my phone so how its possible.. so I demand you my money back and this is 3rd time when automatically deducting my balance.
So. i request you Sir please look at my problem and give me my money back, other wise I quit this matter and I will find another connectivity. I know Sir you have all ready so many client there is one is loss it dose not matter.. but I am not happy to using your connection.

regards,
Tanmoy sardar

place-barrackpore
date-28/02/2011

Reliance GSM — illegal money deduction by reliance gsm service providers

Dear Sir/Madam ,
mobile number [protected].I want to lodge a serious complain against reliance GSM service {M.P &C.G} circle.on 30 march unknowing my balance Rs.30 is deducted when i asked customer care about this he answered, my masti pack has been renewed and it was activated by my side in last month. But I activated nothing in my no.When i asked him the mode of request ( as in had i messaged them or called requesting for it).He deactivated the service but said cant refund the money.This is simply cheating the customers. This is not Ist time I suffered many time and i felt helpless.
Kindly take necessary action so as to stop harassment of customers.
yours faithfully
Anand Kishore

hi.. i m suraj
i am reliance user ..my hand set is not gprs supported nd 50 rupees has been deducted from my account..for downloading any java game..but i didnt use any gprs service on my no..so please forward may compliant
ans as soon as possible return back my money rs 5o
my no is [protected]
id [protected]@gmail.com