Reliance Smart — Balance deducted from prepaid phone without any reason and after complaint no one is answering

prosanta

from Kolkata, West Bengal

Address:

Hooghly, West Bengal

I am a consumer of samrt phone-[protected] from last one year. last 24th april phone my GSM phone 30 Rs balance deducted after that when I asked customer care they are telling I have been activated health pack But i ever never activated such stupid thing. The way customer supervisor Mr. Aminul islam was talking with me the way he was talking with I was not satisfied he was telling that nothing to do about this. After that I was calling nodal officer number 10 times and every time it was busy.After that I sent mail to nodal oficer but still i did no get any remedy for this.

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rrsujata

from Ranchi, Jharkhand

I am a consumer of samrt phone-[protected] from last 6 year. last 19th may phone my GSM phone 30 Rs balance deducted after that when I asked customer care they are telling I have been activated news pack But i ever never activated such stupid thing. The way customer service was talking with me the way he was talking with I was not satisfied he was telling that nothing to do about this. After that I was calling nodal officer number 10 times and every time it was busy.After that I sent mail to nodal oficer but still i did no get any remedy for this.