[Resolved]  Reliance Telecom — 3g dongle not working

Address:

Kamrup, Assam

i am suffering had i made mistake buying reliance 3g dongle ..
here are the details of communication via email i had with reliance.. with no result yet


The problem is unresolved by you
From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Wed, 28 Dec 2011 10:32:07 +0000



From: [protected]@hotmail.com
To: corporatecentre.[protected]@relianceada.com
Subject: FW: 'Reliance=[protected]' UR 3g
Date: Wed, 28 Dec 2011 10:31:21 +0000



From: [protected]@hotmail.com
To: corporatecentre.[protected]@relianceada.com
Subject: FW: 'Reliance=[protected]' UR 3g
Date: Tue, 27 Dec 2011 11:13:37 +0000



From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Tue, 27 Dec 2011 11:07:12 +0000


The problem is unresolved till this date.
what next..................
From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com; [protected]@relianceada.com; gsm.[protected]@relianceada.com; jitendra.n.[protected]@relianceada.com; rtlccare.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Wed, 21 Dec 2011 16:16:51 +0000



From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Wed, 21 Dec 2011 16:14:09 +0000

i did what u ppl instructed top up of Rs.10 ,butt bull... the problem exists
so please i dont need any kar lo duniya muthi mai
by 2morrow i want my money back with full one month interest back

thank you
shr iAnil Dhiru D.Ambani ?????????????

Date: Wed, 21 Dec 2011 11:37:02 +0530
From: Netconnect.[protected]@relianceada.com
Subject: RE:'Reliance=[protected]' UR 3g
To: [protected]@hotmail.com

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your E-mail regarding frequent disconnection issue of your Reliance 3G number [protected].

Kindly note that as per the details checked in our database, the core balance of your account is only 0.01 paise, whereas it should be 0.10 paise.

Hence, you will face an issue while access the device.

Hence, we request you to top up your account by Rs.10 or 20/-. at our nearest Reliance Mobile Stores.

The List of Reliance Mobile Stores has been attached for your reference.

We value your association with us.

Regards,

Samira Shaikh
Customer Care
Reliance Communications Ltd.


For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com. You can also call Reliance Customer Care at *355, 30335555 &[protected].



You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.



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The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.




-----Original Message-----
From: Pawan Mishra ([protected]@hotmail.com)
Date: Tuesday, December 20, 2011 03:40 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: UR 3g



From: [protected]@hotmail.com
To: [protected]@relianceada.com; gsm.[protected]@relianceada.com; rtlccare.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com
Subject: UR 3g
Date: Tue, 20 Dec 2011 09:39:01 +0000

whats up to ur company u ppl only wanted to sell out ur product,no service
ur 3g service was supposed to ger working well within 3 4 days rhars what i was told after my previous email
but till this date ur fu.... 3g connection gets dis connect within few minutes of connecting.
what the f... u ppl are suppose of me...

pleaseu rractify ur 3g connection within 3 days oe else i will be forced to get legal.

From: [protected]@hotmail.com
To: [protected]@relianceada.com; gsm.[protected]@relianceada.com; rtlccare.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com
Subject: UR 3g
Date: Fri, 2 Dec 2011 14:55:35 +0000

what..... u ppl cant handle Gsm mobile network & u r up to 3G internet
bull.... for the last 3 days ur 3g internet not working ,went 2 u so call authorised service centre ,but nothing
called ur toll freee 198, they provided other toll free no [protected]/3033555 which does not exists,ur nodel officer no,[protected] does not exist
ur no.[protected] responded & said same will be ractified 2day itself but till this time 8.15 pm ur so called 3G.... not working

i want money back & i dont want ur 3g service any more.. with full interest


Pawan Mishra
3G No.[protected]
3G Gongle NO.ImIE [protected]
Contact No. [protected]