Reliance Telecom — reliance net connect

Address:

North Delhi, Delhi

Hi my name is Pankaj Chadha and I purchased a reliance net connect in march 2010, post which my life has been made hell with regular harassment from Reliance group. Within 20 days of getting it activated after submitting valid proof and validation done the connection was terminated stating the verification report was not submitted. I called customer care number and no body was ready to help they just directed me to different center saying they cannot do anything. Somehow after chasing them for 2 weeks or so it was activated. And I was paying my bills regularly via my credit card bill pay system when suddenly on 1 june 2020 i come to know that the connection has been terminated again and this time its not because of verification or billing issues but it has not been used at all, whereas i have been using it regularly as i am a frequent traveller.

I have been chasing them from last 2 weeks no body is giving me an answer and even there nodal officer is not responding to the query. I would like to take this matter to the consumer court as being a customer i have rights to know whats going on I have paid my bills and a a proof have forwarded all my documents to them and they are just making me go under mental harassment.

My reliance RSN nos. is RHWCDC[protected]
My contact nos. [protected]