[Resolved] Reliance WiMax Broadband — Harrasement and threats | |||||
Hello there, I have been harrased by Reliance RCOM in the same way i have got the same SMS to be present at pune court on the 22nd i called them up and explain my plight and the way reliance had been cheating me since the day i took there broaband connection i used to pay 2000 rs permonth for their high speed connection but the surfering speed was only 40 kbps in the end i got so frustrated i told them take your device and go im not using it. The Reliance person came to my place after a month to take his device and said "Sir u need to pay for this month" i told him i havent being using it still he insisted to pay 2000 bucks this was about 3-4 years back. Now they claiming the same amount from me and threating me to be present in court without a legal notice ? is that even possible can i lodge an FIR against that SMS using it as an evidence. Im really tired of the way they have been harrising me. Any help greatly appreciated. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 5 Comments | |||||
Comments
Reliance WiMax Broadband — No Connectivity
Hi,Please note that my Reliance Wimax connection is currently with no connectivity since last 3 days. I have tried calling customer care, but in vain.
Could you please look into this issue urgently as I have my exams from Monday and I can't access my internet?
Sub id[protected]
Ban no - [protected]
Can no[protected]
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
Full Name : Jose George Purekal
Subscriber ID : [protected]
Inconvenience : as deailed in my first compaint
Subscriber ID : [protected]
Inconvenience : as deailed in my first compaint
Full Name : Jose George Purekal
Subscriber ID : [protected]
This is in reference to my long disconnected BAN NO [protected] under the name of Jose George Purekal.
I had been a user of Reliance Wimax broadband connection which was installed by my earlier company, however after leaving the company I still continued the connection
And was a loyal payer of approx. 2000/Rs every month over a period of more than one year.
The Wimax connection started getting very poor results and I used to hardly get a browsing speed of 40 kbps even after continuing to pay 2 grans every month.
I had raised close to 50 complains about the slow connection however no respite and was suffering with a slow connection for a very long time.
In the end I decided to disconnect the line and filed a complaint with your technical team to take your device modem/router and disconnect the same, however the regarding team came to my place over a month later and disconnected it then.
In the mean while I never used the line or rather could not due to my ongoing speed issues. The technical team who came to my house demanded to pay a month’s charge cause it was their mistake
As they had come late to disconnect my line. I refused to pay 1942 at that time.
Today to my surprise after 3 years maybe more I have been getting threating/harassing SMS everyday as below :
“After repeated follow-up you have failed to pay Rs.1942 Vide BAN NO [protected] Hence be present at Pune Court on 22nd Call [protected] for queries”
I called that number and they are pretty upfront and rude I have asked them to send me a legal notice haven’t received that either but I have been harassed with these SMS.
Sir…paying that money is not a big deal for me considering where I am today but tell me why should a Indian common man be harassed this way even after 66 years of Independence ?? If something is wrong it is wrong isn’t it ?
May the amount be 1 thousand or 1 lakh but if I have suffered with the connection and your team has come late when I raised the request to disconnect at the start of the month why should I bear
the burnt.
Requesting you to please take this concern of mine and hoping I would not be harassed or threatened anymore in the future.
Note : I have gotten feedback that your services have drastically improved over a period of time and was considering to take a lease-line for my team however my views have now changed.
Subscriber ID : [protected]
This is in reference to my long disconnected BAN NO [protected] under the name of Jose George Purekal.
I had been a user of Reliance Wimax broadband connection which was installed by my earlier company, however after leaving the company I still continued the connection
And was a loyal payer of approx. 2000/Rs every month over a period of more than one year.
The Wimax connection started getting very poor results and I used to hardly get a browsing speed of 40 kbps even after continuing to pay 2 grans every month.
I had raised close to 50 complains about the slow connection however no respite and was suffering with a slow connection for a very long time.
In the end I decided to disconnect the line and filed a complaint with your technical team to take your device modem/router and disconnect the same, however the regarding team came to my place over a month later and disconnected it then.
In the mean while I never used the line or rather could not due to my ongoing speed issues. The technical team who came to my house demanded to pay a month’s charge cause it was their mistake
As they had come late to disconnect my line. I refused to pay 1942 at that time.
Today to my surprise after 3 years maybe more I have been getting threating/harassing SMS everyday as below :
“After repeated follow-up you have failed to pay Rs.1942 Vide BAN NO [protected] Hence be present at Pune Court on 22nd Call [protected] for queries”
I called that number and they are pretty upfront and rude I have asked them to send me a legal notice haven’t received that either but I have been harassed with these SMS.
Sir…paying that money is not a big deal for me considering where I am today but tell me why should a Indian common man be harassed this way even after 66 years of Independence ?? If something is wrong it is wrong isn’t it ?
May the amount be 1 thousand or 1 lakh but if I have suffered with the connection and your team has come late when I raised the request to disconnect at the start of the month why should I bear
the burnt.
Requesting you to please take this concern of mine and hoping I would not be harassed or threatened anymore in the future.
Note : I have gotten feedback that your services have drastically improved over a period of time and was considering to take a lease-line for my team however my views have now changed.
Reliance Broadband — Harrasement for payment
Hi,This mail is in reference to Broadband Account nUmber:[protected].This account has been terminated in December-2008 & I have made the full&final settlement with your executive who came to my house in January-2009,your executive also gave me acknowledgement slip for that and said it will be updated in your database.Your engineers have also taken all the intruments from my house.
Now I get the notice from your recovery agency after 14 month that Rs.3711 is outstanding on this account.I have already done full&final settlement with your executive to whom I gave cash and he gave the acknowledgement then how come after14 monthe you again send me outstanding bill.
Please check your bills and mind it that I wont pay single penny for it.In the month of december I have opened 4 tickets over this issue.Check your database ,update it before sending information to your recovery team.I spoke to monica/call centre executive and she was not to listen over it.
Thanks
Vinod Kumar