[Resolved]  Reliance Wireline Broadband — Never works connection

Address:

Bangalore, Karnataka

I have a relaince broadband connection i am using it from the past 6 months, it never works continuously, every time there will be issue for every month mostly it will work for 10 to 15 days, every time we call the customer care they say that we have registered ur complaint, it will be resolved in 24 hrs and they provide s some junk complaint number as reference, but no one will respond to our complaint and if we call for the next time they say that we dont have any complaint registered.
From 12th Sep to 25th Sep regularly i.e. each day i have given complaint and each day they have taken a new complaint saying that i dont have any complaints or my previous complaint is closed saying that resolution is provided, i dont understand how they can close a complaint without resolving the issue.
And there customer care center people gives such a worst response i dont understand how they train their people they are really worst, they speak to customer as if they are there slaves.
when i called up customer care center on 25th they said that i have only 1 complaint registered on 16th sep i.e.[protected]inspite i registered more than 10 complaints) and that too it is closed saying that problem resolved.
My both Landline and Broadband are not working but they are not at all bothered.
now i got fed up hearing relaince name, since i am using Reliance mobile and Broadband, for both i am experiencing very worst experience.
again i have resgistered new complaint on 25th sep:[protected], lets see what happens to this complaint, i request all of you not to go to Reliance, he just shows up offers but once we get in, we will see the depth.

Regards
Surender M
[protected]