[Resolved]  Royal Enfield, 350 Bullet Classic — Still not get the possession (dealer promised to give delivery within a month but now 2nd month has been past)

Royal Enfield — not get possesion

Hello,
I am sunil kumar, I have ordered for Bullet Classic 350 on 13th of December 2009 at New Delhi(India) and the dealer promised me that I will get the delivery with one month but now it is 31st of January and I am still waiting for possession. Can I have the details to which person I should get in touch with. I have talked to all the manager and they are saying that some of the machine part has been broken in the factory that why the delay occured.
I hope I will get the proper response from you.

Regards
Sunil Kumar

I have also booked on 17th Dec 09. I was promised delivery by 31-01-10. But now the dealer is saying it will be delayed further since there was some problem in the RE Production plant. The dealer took my email id last week and told me that I would receive mail from RE explaining the cause of delay and expected delivery. But till now I have not received any mail from RE and the dealer is not even giving any tentative date. On his promise of delivery withing a month I sold my old bike since I got a good price. Now I am in trouble. I have to use pathetic public transport of Mumbai and it costs me double what I was spending. I don't know what to do. If they don't give me any proper answer by the end of this month I am thinking of cancelling the booking. I will go for ZMA.I am finding it dificult to believe these guys since no body is giving any proper answer or reason. I don't know how long they will make me wait.

Regards,
Rajesh

I do agree with your frustrations... But RE is helpless at this moment. They didnot expect bookings at this rate. Daily they are getting around 300 bikes booked all over India and the plant is capable of manufacturing only 124 bikes per day. You got to wait. Bangalore has a waiting period of more than 4 months.

Well I had booked it in the month of November 2009 and have not yet received the bike.
I feel the unit is not yet prepared to handel these bikes.
If it is taking so long for the production, think of the spare parts you need to procure after buying this bike...

well you can mail them at:
"V Jayapradeep" <[protected]@royalenfield.com>
"Sachin Chavan" <[protected]@royalenfield.com>,
"T Karthikeyan" <[protected]@royalenfield.com>,
[protected]@gmail.com,
"A Deepak Rajkumar" <[protected]@royalenfield.com>

Yeah Guys, its really frustrating. I had booked the classic 350 on the 5th of Dec at the RE showroom Bandra, Mumbai and was told that it will be delivered in 2 months. Everytime I call them up with regard to the status of delivery, it gets posponed by 10 days. Last week when I called them up they said that I should get the bike by March 15...now I dread to call them...in my next call it might get postponed to March end...u never know.

I have booked RE 350 Classic in the month of September 2009, but Still I am getting the same answers from the delaers, Pl give me exact date when will delivery of the vehicle starts, This is really Embrassing
Waiting a Customer for such a long time really does not meet Customer Satisfaction.
I want to Know what is the meaning of Customer Satisfaction for RE People.

same with me i have booked on 18th november 2009 from bandra(mumbai) but still haven't got the vehicle.everytime i call them they postpone it by 10-15 days.now they are telling me that i'll get it by march 15 but i am still not sure.i hope i'll get it by dassera or diwali maybe.

Me to have the same problem. I had booked RE classic350 and there is no response from the dealer. they don't even mind to call me and tell the matter, we should call them for any inquiry. as i call they are extending the period of delivery.

hi i booked my thunderbird on 20th jan...i asked for instant delivery but they told to wait for a week... but stil that week didnt finish...my friends who booked car got it, , who booked other bikes got instant delivery but the legend bullet didnt come...i lost some 2 liters of petrol and around 20hrs lost till now...the dealer doesnt..they speak like a politicianss...we are trying, , you speak to this guy that guy, , , , , anybody knows any showroom where we get bullet instant delivery in and around bangalore...i am really really loosing hope and interest on royal enfield

I called the showroom today and they said the waiting period for the classic was 6 months!!! :( Now i'm definitely considering getting another bike.

same story guys... dunno what to du... booked in november at the bandra dealer... says its in transit will get it registered and delivered in 8-10 days (hopefully)

Even i am not getting my Bullet classic 500cc, booked it in jan and got a 60 day waiting period for the bike, but now everytime i call in i get a new date, aleast 2 weeks for my day of calling. talked to Royal enfield north region sales manager and he starts with his story of supply and demand. i dont care if royal enfield is having issues in production or fire in thier production plant. what i know is i am playing rs1.5L for this bike and still not getting it on time is their any way we could sue royal enfield for doing this to its customers. Managers also says that bike is bike on first come first serve bases but i have seen many posts on website of royal enfield for people getting bikes way before their promised date.

same here...even i booked my bike on january...but now its june and still i dint get any response from the dealers...its really bad...

Guys good news...finally the dealers called me up after 6 months and 10 days of waiting...They told me bike will be definitely be delivered without fail...after 1 more month...We will try our best to deliver...Royal Enfield is not " Royal " any more...any suggestions...?

when will the booking of bullet classic 350cc starts ???


regards -Mahesh

Respected sir,
This is to inform you that i, Sukhvir Singh, bought a new bullet motorcycle from Kishori automobiles, Khanna, Punjab in 2008. But the colour of the motorcycle has deteriorated.
It is very disappointing about a prestigious company like yours. Here are some snaps of my bike.
Please let me know what can be done. I will eagerly wait for your reply.
Thanking you,
yours sincerely,
Sukhvir Singh.

TAPPET NOISE

There is an any fix for tappet noise. RE services center didn't fix the issue. Every time they will say noise will reduce automatically.