Comments
I bought the same model in Mar 2009 it has oil leak problem and its not solved after giving my bike for nearly dozen time in 2yr i had file complaint without lawyer in Distric forum which was reject based on my signature on "job card' which have pre printing mentioning "I have received vehicle with satisfactory service"
as i was not aware about the same they have used against me and proved that my intentions are wrong as i have already signed the job card.
in short if you face the problem with your bike, be very specific about making a note on both the side of job card saying you still face the problem after earlier repair, and if the problem will discontinue after 200 to 300km you will give satisfaction note seperatly.
collect all the zerox copy of Job card (both side) after you put the above note, ensure job card is properly filled and no space is blank, if it is than put a big cross so no amendment can be made afterwards by dealer.
You have send all communication to dealer or Royal enfiled via Register Post with AD to company and file complain at Consumer Dispute Redressal Forum through lawyer of your region. with in 2yr of purchase of bike
Nishith Parikh
[protected]
Ahmedabad Gujarat
as i was not aware about the same they have used against me and proved that my intentions are wrong as i have already signed the job card.
in short if you face the problem with your bike, be very specific about making a note on both the side of job card saying you still face the problem after earlier repair, and if the problem will discontinue after 200 to 300km you will give satisfaction note seperatly.
collect all the zerox copy of Job card (both side) after you put the above note, ensure job card is properly filled and no space is blank, if it is than put a big cross so no amendment can be made afterwards by dealer.
You have send all communication to dealer or Royal enfiled via Register Post with AD to company and file complain at Consumer Dispute Redressal Forum through lawyer of your region. with in 2yr of purchase of bike
Nishith Parikh
[protected]
Ahmedabad Gujarat
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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The service of Cashmire sales, the only royale enfield dealer of LUCKNOW badshahnagar is very poor . For this I want to submit u that i have purchased electra, in May 2010 Cashmir sales the only dealer in LUCKNOW while hardly i have used the bike i found the battery of this motorcycle getting discharged, when i checked the battery they found THE CELL IS WEEK, so i informed the dealer about that when he checked the battery they told me that there is one cell is very week, so they suggested me to get it changed. but they are not changing the BATTERY. for this i have to face the too much problems, my bike is not working and the dealier is tollrating me HE told me that i will replace it after 45 to 60 days, before this i will not replace it, just do you whatever you can, ego to the company to complane and remember its that the CO. also can't distory me, -I dont care about the company's rule& regulution, i will do as i wish..
I think that the ROYAL ENFILD CO. is also not intersted for the customer service as promised in written.
If you are intersted to solve my problem just do it within 7 days and you can contcat me on mob no :[protected] and also my mail id: ajaysingh.[protected]@gmail.com
If you will not solve my problem then I will finally decid to move to consumer court against the co.nad the delar of BADSHAHNAGAR (LUCKNOW) and my decission is unwakable.
REGARD
Ajay singh
vacil no-: U.P32BE 8817
THANK YOU
july 5, 2010