[Resolved]  Royal Enfield Classic 350 — delay in delivery

Address:Ernakulam, Kerala

Hi,
I booked the ROYAL ENFIELD CLASSIC 350 on november10th 2012 from the Enfield Oulet Showroom in the near the M.G. Road, Kochi. I gave Rs.5000 in advance and the booking letter it specified that it will be deliverd within 8months. And they were promising me that , it wont take that much time to deliver that, the bike will delivered in 6 months for sure because a new plant is going to open in Chennai. Now its been more than 8 months and waiting.

Meanwhile that new plant at Chennai opened and started production nearly 2 months ago. But still, the showroom people are not agreeing to this and not giving me the bike in excpected time. Its been 8 months. Atleast they show some respect to those customers who have already given them the money and booked the bike there. Their attitiude towards the customers are too poor and treat as if we are now their slaves. They are always telling that the bike is not ready and all. It is not acceptable.

Please take neccessry actions against that. I went to this complaint forum because, i'm fed to the maximum and very disappointed in their service.

Regards
Antony
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Aug 14, 2020
Complaint marked as Resolved 
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Royal Enfield Classic 350 — delay in bike possesion

I have booked the bike on 26 dec 2009.
it is 16 April i still have not got possesion. The dealer had previously stated i will get possesion by feb. then he said may.. now he is saying i will get it by june end. that will be 7 months. and not sure abt it too..
i wish i could sue them in court.

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