[Resolved]  Royal Enfield — Responsible Service from Royal Enfield

Address:Ernakulam, Kerala

My self Anosh Sebastian had purchases a Royal Enfield Std model UCE engine bullet from your cochin (Edapally) showrrom on April 2010 (Bullet no :KL 07 BN 2555,)the very next day of purchasing i had complained to the show room service exe Mr Eldo/Ajith and and sales executive Mr Hari that i have some missing problems and some power issues,they told me that it will be ok after 1st service, though the problem still not got resolved ,they had changed my Carburetor 3 times and done 10 + services as of now.but story remains same .
Today i met a local bullet workshop men who is experienced in bullet more than 30 yrs .he told me that your bullet is same like old diesel engine bullet ,where all the functions are not working properly,its really a painful words for me like a customer who had paid around 1 lakh rs to get my dream bike .i dont know weather this mail will make any difference in my bike ,even though i would like to go for my last attempt by informing Royal Enfield service heads that i got cheated with your service and sales guys .

One again with a painful heart i requesting you guys to please dont create another Anosh Sebastians with your irresponsible services


thanks
[protected]
Anosh Sebastian
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir
i have purchased royal endfield 350 from your dealer AJAY AUTOS at Bathinda
but i m very sorry to say that there is no coporation from your employese at service station i m so harassed by your service . you have employed so illitrate person they dont know how to haddle problem and refer us to do our service from outside.
name of the owner TEJINDER PAL SINGH
TIME OF PURCHASE -8TH OCT 2010
MOBILE NO [protected]

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