[Resolved]  Royal Enfield — ENGINE COMPLAINT

Address:

Thiruvananthapuram, Kerala

FROM,
LIBIN T DAS
ALUVILA VEEDU
PATTLA,VANCHIYOOR P.O
ALAMCODE,ATTINGAL
TRIVANDRUM 695102
KERALA.
MPH:[protected],[protected]
RES:[protected]
TO,
THE MANAGER
ROYAL ENFIELD


RESPCTED SIR,
I AM LIBIN T DAS RESIDING IIN TRIVANDRUM ,KERALA.I BOUGHT A ROYAL ENFIED CLASSIC 350 FROM MARIKKAR TRIVANDRUM ON 01 AUG 2012.
I AM SATISFIED WITH THAT BIKE AT THE TIME OF DELIVERING TO 1ST SERVICE(<500KM).AFTER 500 KM I PUT MY BIKE TO ROYAL ENFIELD SERVICE CENTRE(MARRIKAR)
RESIDING AT STATUE, TRIVANDRUM,KERALA FOR FIRST SERVICE ON 22 AUG 2012.AFTER MY BIKE'S FIRST SERVICE I RIDE MY BIKE AROUND 150KM DISTANCE AT THAT DAY.
ON THE NEXT DAY MORNING WHILE I STARTED MY BIKE THERE IS AN UNKNOWN SOUND COMMING FROM ENGINE(SOUND LIKE GEAR TEETH SLLIPPING).WHEN I CHECKED THE ENGINE OIL LEVEL ,OIL LEVEL IS BELOW THE MINIMUM LEVEL.THE OIL IS LEAKED THROUGH A CAP ON THE RIGHT SIDE OF THE ENGINE ABOVE THE OIL LEVEL INDICATOR.I INFROMED THE SERVICE MANAGER AT TRIVANDRUM WHILE I SAW IT. ON 24/8/12 HE SEND A MECANIC FROM SERVICE CENTRE AND THEY FILLED THE ENGINE OIL AND CHECKED THE ENGINE CONDITION.BUT STILL I AM NOT SATISFIED WITH THE PRESENT CONDITION OF ENGINE BECAUSE STILL I HEARED THE SAME SOUND FROM ENGINE WHIILE RIDING(SOUND LIKE GEAR TEETH SLLIPPING).REALLY I AM NOT SATISFIED WITH THE PRESENT CONDITION OF MY BIKE.SO KINDLY TAKE NECESSARY ACTION ABOUT THIS CONDITON AS SOON AS POSSIBILE.

I AM WAITING FOR UR RESPONSE