[Resolved] Royal Sundaram Alliance Health Insurance — rENEWAL OF hEALTH INSURANCE POLICY | |||
From: NARENDRA BABU [[protected]@rediffmail.com] Sent: Tuesday, Jul 10 2012 1:55PM To: RoyalSundaramcustome services [customer.[protected]@royalsundaram.in] Subject: renewal of the policy HN[protected] ---- URGENT urgent, urgent, urgent Can i remind you once again ????????????????????? Its pathetic way you just dont bother about customers. To reply a query it takes more than 24 hours I am copying and pasting this in "Indian Consumer Complaint" available in Google Search Engine Regards Narendra Babu [protected] From: "NARENDRA BABU"<[protected]@rediffmail.com> Sent: Mon, 09 Jul 2012 15:16:59 To: "RoyalSundaramcustome services "<customer.[protected]@royalsundaram.in> Subject: renewal of the policy HN[protected] ---- URGENT Sir/ Madam I had sent renewal confirmation form in your Business reply envelope on 29.6.12. Till today The amount of Rs1895/ is not debited against my creditcard My credit card number for your perusal is [protected] - Visa card - Standard chartered bank Can you let me know the status. Please note renewal due is 19.07.12 The same has been spoken to Menaka your today 09.07.2012 at 3.11 pm - ref no -D7615246 Its pathetic i get a message that there is no tracking for Business Reply envelopes and its very sad that the customer is kept in abeyance for being sincere and prompt to reply. Regards Narendra Babu [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
241
Pending
0
Resolved
155
+91 44 7117 7117 [Corp Office]
Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
Royal Sundaram Alliance Insurance Company Ltd — Renewal of Insurance Premium
Subject: Fw: renewal of the policy HN[protected] ---- URGENT urgent, urgent, urgentto
Highest official of Royal Sundaram alliance Insurance Company
Chennai
Look at the Trail of Mails below, As a customer , am i not entittled to faster customer service.
Narendra Babu
[protected]
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Subject: Fw: renewal of the policy HN[protected] ---- URGENT urgent, urgent, urgent
From: "NARENDRA BABU"<[protected]@rediffmail.com> Tue, 10 Jul '12 1:57p
To: "RoyalSundaramcustome services "<customer.[protected]@royalsundaram.in>
Show full Headers | View blocked images
Can i remind you once again ?????????????????????
Its pathetic way you just dont bother about customers. To reply a query it takes more than 24 hours
I am copying and pasting this in "Indian Consumer Complaint" available in Google Search Engine. Today i have called customer service department and same reference number was given D7615246 by Afrin - dated 10.7.2012
Regards
Narendra Babu
[protected]
From: "NARENDRA BABU"<[protected]@rediffmail.com>
Sent: Mon, 09 Jul 2012 15:16:59
To: "RoyalSundaramcustome services "<customer.[protected]@royalsundaram.in>
Subject: renewal of the policy HN[protected] ---- URGENT
Sir/ Madam
I had sent renewal confirmation form in your Business reply envelope on 29.6.12. Till today
The amount of Rs1895/ is not debited against my creditcard
My credit card number for your perusal is [protected] - Visa card - Standard chartered bank
Can you let me know the status. Please note renewal due is 19.07.12
The same has been spoken to Menaka your today 09.07.2012 at 3.11 pm - ref no -D7615246
Its pathetic i get a message that there is no tracking for Business Reply envelopes and its very sad that the customer is kept in abeyance for being sincere and prompt to reply.
Regards
Narendra Babu
[protected]