Saholic.com — Faulty Handset Delivery

Address:

Himachal Pradesh

I have placed an Order of Micromax Ninja 3 by Saholic.com on date[protected] Order ID No 225076 and it is delivered to me on date[protected] evening and when I checked the Handset I have found that it has so many problems as it is not supporting any Sim Card and it is overheating even on charging and battery got discharged in 15 minutes after fully charged the heating is so high that you can’t put it nearby your Ears overall the handset was of no use so I have intimate the same problem to Saholic.Com by calling them as well as mail the same problems to them so they told me that the handset will replace by them and they also provide me address to sent it back and told me that the next days Saturday and Sunday was off for them so I have sent the same on date[protected] by blue dart express service for which I have to pay 475 rupees but and the next day on date[protected] I got replied by blue dart that the consignee has refused to accept the shipment so I was fully shocked and asked the Saholic.Com Customer care to tell me the reason why they are not getting the courier so they promised to get same next day but now 5 days has been left neither they have accept the courier or not put even a mail to me whenever I called the customer Care of Saholic.Com a madam named suman told me that my mails has been forwarder to their senior department and they will mail me soon but their senior department is so senior that they have no times for their customers so overall it’s a very bad experience with Saholic.com and I will not buy anything from any online store in future I am also feeling cheated because I have lost my hardly earned money 4850+475 and for which I have got nothing from Saholic.Com so I m very disappointed.
Kapil
[protected]
Kapil.[protected]@yahoo.com