[Resolved] Sales Emporium — CHEATED BY LG AND SALES EMPORIUM | |||
Bought the mentioned product from *SALES EMPORIUM (CR/03365/19/2011/2012)" JESSORE ROAD,KOL-74. I must be the most unfortunate person to buy the product from the said store.They delivered me a scratched/damaged model even in a different model's box.It was full of dust inside so anybody can understand it's an old model. After repeated calling/complaints they are not entertaining and saying that it's LG's responsibility to repair or replace.As the product is sold now they are behaving so bad and not entertaining anymore.I must be most unfortunate person to buy that product.Beonging from a mediocre family it was the most emotional buying for me and it was not easy for me to arrange that money.I DON'T KNOW WHETHER I HAVE TO LIVE WITH THAT USED/SCRATCHED MODEL BUT SURELY THE SERVICE GOT FROM LG AND THEIR AUTHORIZED DEALER(WHO ARE ALSO RUINING THE REPUTATION OF LG) IS SO MISERABLE.WONT SUGGEST LG TO ANYBODY. REQUEST ID:RNA[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Sales Emporium — Cheated
I have bought a set of Su-Kam inverter set along with EXIDE inva Tubler Battery IT550 on 27/03/2010. While purchasing the sales man of SALES EMPORIUM 443, Jessore Rd. Shop , insisted me to buy the Model IT550 instate of IT500 by saying that it gives 5yrs warranty ,where as the model IT500 have 4yrs warranty along with some extra ampairs. When I wanted to see the unit he said that it is in their go down, but I need not to worry, they never cheat a customer. In good faith I maid the full payment , but when I've got the delivery the warranty card along with the battery it shows 48months(4yrs) warranty. I had a talk with the sales man of Sales Emporium , which he completely denies. I wish the Sales Emporium Co. shoul give me the warranty on the said battery for the 5th year as only their staff had said so. I had to give a gift in the marriage ceremony of my neighbour Mr. Pankaj Debnath for this purpose on 1st December ’12 I purchased one ONIDA Micro Oven in his name from M/S Sales Emporium, 443, Jessore Road, Kolkata-700074.The sales girl who attended me asked to leave the article as the dealer would arrange the home delivery. The dealer made a gift pack and delivered it same day evening. One week after the marriage ceremony my neighbour opened the gift pack and found an un-sealed carton in bad condition. The more he found that the lid of the micro oven was having a scratch / big Black spot on it .There was no Guarantee card and users’ manual inside the carton. As I was informed, the fact put me into total embarrassed position. Such kind of act put my prestige in to dock. It was clear and sure the particular item what I selected was not actually delivered to Mr. Debnath.
Immediately I rushed to the in- charge of the show room. But he showed a total apathy to the incident. The in-charge only registered a complaint informing the engineer. His advice was what ever action would be taken by the engineer of the Onida Company and the dealer had nothing to do with.
I tried several times to lodge complain with the Onida Company in their e- mail address- [protected]@onida.com but every time G-mail failed to deliver it. The engineer yet to attended the complaint.
You will appreciate that it is a clear case of cheating and beyond of any moral ethics. I would request you to take action as early as possible. Detail of the purchase is given in the following lines.
Name of the Dealer : M/s Sales Emporium.
443, Jessore Road, Kolkata-700074.
Phone:[protected].
Cash Memo No: CM/03266/12/[protected] Date: 01/12/2012
Purchased in the Name of: Mr. Pankaj Debnath.
Address: 320, S K B Sarani, Kol-700030
Item Description: ONIDA MICRO OVEN
Model No: 20GJP24S
Total Amount : Rs.5400.00
S K Banerjee
Immediately I rushed to the in- charge of the show room. But he showed a total apathy to the incident. The in-charge only registered a complaint informing the engineer. His advice was what ever action would be taken by the engineer of the Onida Company and the dealer had nothing to do with.
I tried several times to lodge complain with the Onida Company in their e- mail address- [protected]@onida.com but every time G-mail failed to deliver it. The engineer yet to attended the complaint.
You will appreciate that it is a clear case of cheating and beyond of any moral ethics. I would request you to take action as early as possible. Detail of the purchase is given in the following lines.
Name of the Dealer : M/s Sales Emporium.
443, Jessore Road, Kolkata-700074.
Phone:[protected].
Cash Memo No: CM/03266/12/[protected] Date: 01/12/2012
Purchased in the Name of: Mr. Pankaj Debnath.
Address: 320, S K B Sarani, Kol-700030
Item Description: ONIDA MICRO OVEN
Model No: 20GJP24S
Total Amount : Rs.5400.00
S K Banerjee
I have purchased one blue colored fridge on 5th of april from baguihati branch sales emporium but yet to receive the same .my contact is [protected]
Sales Emporium — Non delivery of product
Complaint against : Sales Emporium, 443, Jessore Road, Kolkata 700 074I bought an one ton air-conditioner (HITACHI; model no. RAVO14EOD) on 10/05/2009; paid the full amount in cash (Cash Memo No. CM/01001/5/[protected]. The company assured to deliver the machine at my home on 12/05/2009. The machine has not been delivered till date despite repeated requests & phone calls. Moreover, the company personnel are misbehaving with us as if I am begging something from them. I feel cheated & I am mentally traumatized. I want justice.