[Resolved] Samsung / Fully Automatic Washing Machine — Non availability of spare parts | |
Sir , I bought the Samsung Washing machine 4yrs ago , now it is giving the problem that it is not taking water automatically. When the machine send to M.S. Enterprises Khalsa Mohalla Dharam pura Bazar , Patiala for repair they repair &charge 930/-as the drain motor cost and labour cost. Machine was delivered at my place but it was again giving the same problem ,then it was send again to the above mentioned service centre. Now they are saying that this machine is outdated(modelno:wa75kveg/xtl) and spare parts of this machine will not be available with co. also. The machine is scrap . My complaint isthat thelife of samsung machine is only of 4 yrs? My machine should be repaired at the earliest and i shiould be compensated for the harassment that I underwent Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
samsung washing machine fully automatic — availability of parts
I have a problem with samsung washimg machine the eng came and checked and told drum has to be changed and it i wihin the warrenty period comp no 1027 registered in pondy.But it is almost a month the replacement has not been made nor any action taken it shows ther poor customer care.Everytime i call the eng ganesh in chennai he tells he vl enquire and get back to mebut even once he has responded i think samsung is satisfied with exixting customer and not interested in any potential customer.