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Samsung GT-I9070

 
11 Reviews
  bhupi09 on Jul 16, 2012

Network Issue

I have bought Samsung GT-I9070 on 20th June 2012 but faced network issue on the very same day. I have 2 connections Videocon & Airtel & previously using GT-i5801. Samsung replaced the problematic handset with newer one but the problem is still existing in the second set also. Network is working fine in other hand sets. Samsung is not agreed for the issue existance & not willing to replace the set. I want to replace the faulty handset with S2.

Bhupinder Verma
9896116300
Samsung ref no. 8432041517
10 Comments

Comments

Jul 17, 2012 by
bhupi09
 
Samsung has returned hand set stating that there was manufacturing fault & is being repaired. But still I have been facing the same problem. Network is fluctuating when data connection is on. Something concrete is to be done otherwise I have no other option than to move to consumer court.
Jul 17, 2012 by
samsung c
 
Dear Mr. Bhupinder,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.j@partner.samsung.com
Jul 17, 2012 by
samsung c
 
Dear Mr. Verma,



Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. Kindly ignore our previous comment we have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
Singh.j@partner.samsung.com
Jul 18, 2012 by
bhupi09
 
Still no word from Samsung. My contact details are as given below
#1195 Sector 10, Ambala City. Contact Numbers: 9896116300 & 9068018905.
Aug 7, 2012 by
narendra.gummadi
 
Hello Mr. Bhupinder,

Did the issue got resolved with your mobile? Please advise me.

I am also facing the same issue that Loosing Signal with the phone. Customer service center reloaded the phone software but the problem still exists.

This was my first Samsung mobile and I am totally disappointed & dissatisfied.
Aug 10, 2012 by
shuvam
 
Hi,
I am also having the same problem. Signal drops totally and after restart it is OK again.
I have changed the sim also but the same problem exists.
Aug 11, 2012 by
bhupi09
 
Dear Mr. Narendra & Shivam,

If you coould remark on the link mentioned below then it will be great help for all of us facing problem with GT-I9070.

http://www.grahakseva.com/complaints/75174/samsung-galaxy-s-advance-giving-network-problem#comment-147029

Regards,

Bhupinder Verma
Aug 22, 2012 by
narendra.gummadi
 
Hi Bhupinder,

Though it's a delayed response from my end, I have posted on the thread.
Sep 13, 2012 by
vijayabv
 
I have brought the mobile last week, (8th sep 2012), I have faced network issues several times already. What should i do ?

rgds...vijay
9840814572
Feb 3, 2013 by
herocross
 
Exact same problem here.
In Panama i bought this model device, two weeks have passed, now I have network issues.
The phone loses data and voice signal.

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