[Resolved] Samsung Mobile — poor service | |||
worst service offered by univer cell stores....i gave my mobile for service n its almost 2weeks now they have not yet given my mobile.going on delaying it.i suggest every 1 never purchase mobiles 4m univer cell...worst n worst Was this information helpful? | |||
Jul 30, 2018 Complaint marked as Resolved Verified Support Jun 29, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 635 Comments | |||
Comments
I have purchased Samsung SCH-S259 (OF6272FO) mobile on 14.06.2008 from M/s. Tatafone Centre, Kalyan (W). After passing one month, I have noticed that there is a problem with keypad of the mobile. M/s. Tatafone guided us to register the complaint with the Samsung Service Centre. Samsung Service Centre issued the W/Order No. WA[protected] dated 09.08.2008 and also promised me if it is not repaired then they will issue new mobile to me. But after passing four months till today the mobile is not yet repaired by the Service Centre OR the new mobile is issued. Mob. No. [protected]
i am using J600 samsung mobile phone.my mobile is under warranty period and its magnetic strip is damaged as per the samsung service centre executive. they are not changing it becoz they are not getting that part from the company since last 2 months.
what shoul i do.
anand deshpande
what shoul i do.
anand deshpande
I have purchased Samsung E-210 model in Nov 2007.
1) While calling, lots of time it automatically switched off
2) sometimes it get hange. When i try to switch off, call never cut. It continues.
3) I can not recharge my card by coupan in this model, if i enter pin nos and call, it shows "NOT DONE".(if i insert my sim in another mobile(other than samsung) then i can recharge)
4) I can not check my present balance by *212# . it always shows "NOT DONE"
I am getting those problems from long time.
Can any body help me in this regard. Pls reply me on my email id.
more.[protected]@gmail.com.
Thanks.
1) While calling, lots of time it automatically switched off
2) sometimes it get hange. When i try to switch off, call never cut. It continues.
3) I can not recharge my card by coupan in this model, if i enter pin nos and call, it shows "NOT DONE".(if i insert my sim in another mobile(other than samsung) then i can recharge)
4) I can not check my present balance by *212# . it always shows "NOT DONE"
I am getting those problems from long time.
Can any body help me in this regard. Pls reply me on my email id.
more.[protected]@gmail.com.
Thanks.
Sir/Madam,
Kindly help me in getting my mobile of Samsung brand C-170 purchased on 27/11/2007. It was handed over to Samsung Service Centre at Janak Puri on 30/08/2008 and was told that you can take it back in two-three weeks time after it is repaired, there won’t be any charges since it is under warranty. Since then I am trying, by personal visits, by phone to Shri Manjit Singh, I/C (mobile no.[protected]) there Service Centre telephone they do not pick up and Shri Manjit Singh only give fake promises.
I have sent a couple of emails also dtd 06.10.08, 23.10.08 & 05.11.08 and but all in vain. Even I have written in emails to give my mobile as it is if you are not able to repair it. I received confirmation of my earlier two emails but not confirmation received of the latest mail. It does not mean that they have not received my mail simply after reading my mail they do not want to generate mail acknowledge. This email I have send twice on customer care and on Samsung Site.
This shows their callousness how they care about their customers who buy their products. They simply want to sell only new ones. If there is a problem in the product even in warranty period then go to hell why should they bother, the company (Samsung) wanted to sell and they have sold it.
06.10.2008
Dear Sir / Madam,
I had bought a Samsung mobile model no. C 170. It has got charging problem, since it was in warranty so I shown it in Janak Puri Service Centre on 30.08.2008 and was told that there was problem in charging channel and you will have to leave it here for ten days to two weeks time, it can not be repaired here and will have to sent to L4 and there would be no charges since it is within warranty period.
Now more than five weeks have passed I have got tired visiting the service centre after taking leave from the office since the staff deputed rarely picks up phone. I am serving in a company in south delhi, I have got off in office on Sunday whereas service centre also takes off on Sunday, my office timeing also did not match with service centre when I reach there (Jank Puri) it is already more than 7 O’clock in the evening. If we talk about morning I have to reach office at 9 AM and your centre opens at 10 AM. I do not know how to cope up the problem.
Now a days it is very difficult to be without a mobile.
As so much of time has elapsed, it is requested that if it is not possible to get it repaired in such a long period then a new mobile may be given at the earliest.
Details for the work order are as follows:
Work Order No. 3043
Dated 30.08.2008
Model SGH – C 170
Sl. No. RWIPA50772B
INEI/RSN No. [protected]
Battery No. 4SIP9126S/4-G
Date of Purchase 27/11/2007
The above work order issued in the name of V K Seth, GH-9/314, Paschim Vihar, N. Delhi
Contact No.[protected].
I am giving mail after getting fed up of the situation. Hoping your favour in the matter.
Regards
(V K Seth)
Contact No.[protected]
23.10.2008
Dear Sir / Madam,
This has reference to my earlier mail dated 06.10.08. It is pitty that despite my aforesaid mail and repeated requests to Shri Manjit Singh on phone calls and personal visits nothing could be done.
It is requested that kindly give me my mobile, as it is, back and oblige. I do not want to get it repaired. I would be very much thankful to you all. I assure you not to make such mistake in future by giving it in a service centre and further not to buying a SAMSUNG PRODUCT.
Details for the work order are as follows:
Work Order No. 3043
Dated 30.08.2008
Model SGH – C 170
Sl. No. RWIPA50772B
INEI/RSN No. [protected]
Battery No. 4SIP9126S/4-G
Date of Purchase 27/11/2007
The above work order issued in the name of V K Seth, GH-9/314, Paschim Vihar, N. Delhi
Contact No.[protected].
I am giving mail after getting fed up of the situation. Hoping your favour in the matter.
Regards
(V K Seth)
Contact No.[protected]
05.11.2008
Sir/Madam,
This has reference of my earlier mails dtd 06.10.08 and 23.10.08 and numerous personal visits at your Janak Puri Service Centre and numerous calls to Service Centre and to Shri Manjit Singh. (mobile no.[protected]).
It is pitty rather shameful that even after the lapse of two and half months my mobile could not have been repaired. Further more AS IF THIS MUCH IS NOT SUFFICIENT DESPITE MY REPEATED REQUESTS (by mail and to Shri Manjit Singh) THAT KINDLY RETURN MY MOBILE AS IT IS (NON-WORKING CONDITION) EVEN THAT HAS NOT BEEN MATERIALSED.
While dialing to Shri Manjit Singh on mobile he assures that your mobile is ready and lying in L4 (come to understand in Moti Nagar) that could not reach to Janak Puri, Service centre, despite passing months together. He always assures that I would be calling you back in ten minutes time and letting you know the latest postion that when you can take your mobile but that ten minutes never come even after ten days.
The whole episode explained above, what does it show “YOU PEOPLE / COMPANY IS SIMPLY HARRASING CONSUMERS AND JUST SIMPLY APPLYING THE TECHETICS OF DISCOURGING THE CONSUMERS THAT NO CUSTOMER SHOULD APPROCH SERVICE CENTRE IN WARRANTY PERIOD AND ALWAYS BUY A NEW PRODUCT FROM SAMSUNG.
Since the said mobile is under warranty, if the mobile given is not repairable a new mobile may be issued at the earliest. If the matter is not settled in a weeks time I would be compelled to approach Media / Consumer Court.
Details for the work order are as follows:
Work Order No. 3043
Dated 30.08.2008
Model SGH – C 170
Sl. No. RWIPA50772B
INEI/RSN No. [protected]
Battery No. 4SIP9126S/4-G
Date of Purchase 27/11/2007
The above work order issued in the name of V K Seth, GH-9/314, Paschim Vihar, New Delhi. Contact No.[protected].
Regards
(V K Seth)
Contact No.[protected]
Kindly help me in getting my mobile of Samsung brand C-170 purchased on 27/11/2007. It was handed over to Samsung Service Centre at Janak Puri on 30/08/2008 and was told that you can take it back in two-three weeks time after it is repaired, there won’t be any charges since it is under warranty. Since then I am trying, by personal visits, by phone to Shri Manjit Singh, I/C (mobile no.[protected]) there Service Centre telephone they do not pick up and Shri Manjit Singh only give fake promises.
I have sent a couple of emails also dtd 06.10.08, 23.10.08 & 05.11.08 and but all in vain. Even I have written in emails to give my mobile as it is if you are not able to repair it. I received confirmation of my earlier two emails but not confirmation received of the latest mail. It does not mean that they have not received my mail simply after reading my mail they do not want to generate mail acknowledge. This email I have send twice on customer care and on Samsung Site.
This shows their callousness how they care about their customers who buy their products. They simply want to sell only new ones. If there is a problem in the product even in warranty period then go to hell why should they bother, the company (Samsung) wanted to sell and they have sold it.
06.10.2008
Dear Sir / Madam,
I had bought a Samsung mobile model no. C 170. It has got charging problem, since it was in warranty so I shown it in Janak Puri Service Centre on 30.08.2008 and was told that there was problem in charging channel and you will have to leave it here for ten days to two weeks time, it can not be repaired here and will have to sent to L4 and there would be no charges since it is within warranty period.
Now more than five weeks have passed I have got tired visiting the service centre after taking leave from the office since the staff deputed rarely picks up phone. I am serving in a company in south delhi, I have got off in office on Sunday whereas service centre also takes off on Sunday, my office timeing also did not match with service centre when I reach there (Jank Puri) it is already more than 7 O’clock in the evening. If we talk about morning I have to reach office at 9 AM and your centre opens at 10 AM. I do not know how to cope up the problem.
Now a days it is very difficult to be without a mobile.
As so much of time has elapsed, it is requested that if it is not possible to get it repaired in such a long period then a new mobile may be given at the earliest.
Details for the work order are as follows:
Work Order No. 3043
Dated 30.08.2008
Model SGH – C 170
Sl. No. RWIPA50772B
INEI/RSN No. [protected]
Battery No. 4SIP9126S/4-G
Date of Purchase 27/11/2007
The above work order issued in the name of V K Seth, GH-9/314, Paschim Vihar, N. Delhi
Contact No.[protected].
I am giving mail after getting fed up of the situation. Hoping your favour in the matter.
Regards
(V K Seth)
Contact No.[protected]
23.10.2008
Dear Sir / Madam,
This has reference to my earlier mail dated 06.10.08. It is pitty that despite my aforesaid mail and repeated requests to Shri Manjit Singh on phone calls and personal visits nothing could be done.
It is requested that kindly give me my mobile, as it is, back and oblige. I do not want to get it repaired. I would be very much thankful to you all. I assure you not to make such mistake in future by giving it in a service centre and further not to buying a SAMSUNG PRODUCT.
Details for the work order are as follows:
Work Order No. 3043
Dated 30.08.2008
Model SGH – C 170
Sl. No. RWIPA50772B
INEI/RSN No. [protected]
Battery No. 4SIP9126S/4-G
Date of Purchase 27/11/2007
The above work order issued in the name of V K Seth, GH-9/314, Paschim Vihar, N. Delhi
Contact No.[protected].
I am giving mail after getting fed up of the situation. Hoping your favour in the matter.
Regards
(V K Seth)
Contact No.[protected]
05.11.2008
Sir/Madam,
This has reference of my earlier mails dtd 06.10.08 and 23.10.08 and numerous personal visits at your Janak Puri Service Centre and numerous calls to Service Centre and to Shri Manjit Singh. (mobile no.[protected]).
It is pitty rather shameful that even after the lapse of two and half months my mobile could not have been repaired. Further more AS IF THIS MUCH IS NOT SUFFICIENT DESPITE MY REPEATED REQUESTS (by mail and to Shri Manjit Singh) THAT KINDLY RETURN MY MOBILE AS IT IS (NON-WORKING CONDITION) EVEN THAT HAS NOT BEEN MATERIALSED.
While dialing to Shri Manjit Singh on mobile he assures that your mobile is ready and lying in L4 (come to understand in Moti Nagar) that could not reach to Janak Puri, Service centre, despite passing months together. He always assures that I would be calling you back in ten minutes time and letting you know the latest postion that when you can take your mobile but that ten minutes never come even after ten days.
The whole episode explained above, what does it show “YOU PEOPLE / COMPANY IS SIMPLY HARRASING CONSUMERS AND JUST SIMPLY APPLYING THE TECHETICS OF DISCOURGING THE CONSUMERS THAT NO CUSTOMER SHOULD APPROCH SERVICE CENTRE IN WARRANTY PERIOD AND ALWAYS BUY A NEW PRODUCT FROM SAMSUNG.
Since the said mobile is under warranty, if the mobile given is not repairable a new mobile may be issued at the earliest. If the matter is not settled in a weeks time I would be compelled to approach Media / Consumer Court.
Details for the work order are as follows:
Work Order No. 3043
Dated 30.08.2008
Model SGH – C 170
Sl. No. RWIPA50772B
INEI/RSN No. [protected]
Battery No. 4SIP9126S/4-G
Date of Purchase 27/11/2007
The above work order issued in the name of V K Seth, GH-9/314, Paschim Vihar, New Delhi. Contact No.[protected].
Regards
(V K Seth)
Contact No.[protected]
I AHVE SGH:C300 MOBILE, TWO MONTHS BEFORE REPAIRED THE MOBILE U/WTY.BUT PROBLEM HAVE CAME SAME AFTER TWO MONTHS, NOW AT THIS TIME MOBILE COVERED U/WTY, & PROBLEM IS CARD IS NOT WORKING SO THAT DISPLAY IS NOT SHOWING SO THAT KINDLY RESOLVE THE PROBLEM AS ON URGE4NT BASE.
Dear sir,
i buied samsung D-840 but anter few months my screen was damaged by sum accident thn i went to samsung service centre nd giv thm for repair nd whn i got back after changing the screen thn after few months i am having problem wit my mobile screen nd thn i went to service centre nd they r saying that ur screen is again damaged but it didnt fall anywhere thn how can it damaged. they r saying that there was no warrety of screen it is original screen which they put.Nd if i hv given to any other shop to repaired then they giv warrenty also. i think that u should tk action against samsung service centre agra.
i buied samsung D-840 but anter few months my screen was damaged by sum accident thn i went to samsung service centre nd giv thm for repair nd whn i got back after changing the screen thn after few months i am having problem wit my mobile screen nd thn i went to service centre nd they r saying that ur screen is again damaged but it didnt fall anywhere thn how can it damaged. they r saying that there was no warrety of screen it is original screen which they put.Nd if i hv given to any other shop to repaired then they giv warrenty also. i think that u should tk action against samsung service centre agra.
Samsung Mobile — Not Providing Good Service for Products they are selling
I bought a samsung mobile (model - SGH J210), in the month of february.But to my luck its joy stick was not working properly. I got this problem after using it for 3 months.
when i went to the service center at hyderabad they said we dont have stock currently and asked me to come after a week, instead of not accepting my complaint. Latter on job purpose i was moved to Vijayawada. There, service center people said the same repeating answer "No Stock", but asked me to give the mobile for repair which they'll be giving it back to me after one month, the reason is - the mobile has to be sent to main service center at Bangalore. I thought its not possible to stay with out mobile for one month and decided not give for service at that moment. To my luck i was shifted to bangalore with in a few days, and immediately after reaching bangalore i went to service station at bangalore which is very far from my residence, they immediately registered my complaint and took my mobile asked me to call exactly after a week. As said i made a call, but the answer is not yet completed.
Here the interesting thing is I GOT MY MOBILE after ONE MONTH TEN Days which i thought previously at Vijayawada was impossible to stay without a mobile.
The more interesting thing of all the above is my Mobile is still having the same problem continued.
So, please take necesary action on the Company.
My product - Samsung Mobile SGH J210
IMEI - 358221/01/031345/0
I purchased samsung j600 mobile on 06/02/08 bill no 3214 fron ganesh agency bhosari pune 411039 and in aug'08 it gets automatically switch-off after every 2-3 hrs & speaker sound not coming. I gave it to your service center Creative Mobile Services Pimpri in pune district (Your service center ph no is ph no[protected] after 15 days they give me back by saying it is repaired and now you will not have any problem but immedeaitly after 4-5 days i had same problem so i contact your service center initially they will not taking my handset they are telling me that part are not available with us so pl come after 15 days thay are not keeping my handset with them. on 17/11/2008 W O no 1294 i gave handset to them still today they are saying another fifteen days will required to repaired it realy i shocked i dont know why purchased samsung mobile only for doing follow up to samsung service center or what . I also feel very bad about your service center pepople are talking with your genuien coustmer very arroguntly. they are saying that they are not having parts with them and whenever they get it from HO they will inform me but after repeated requests thy have not called me yet.Please guide me what to do and take proper action against your service center who are having arrogunt people will only repair handset without warrenty and getting more money.People like we are suffering. And reputation of well known brand samsung is bad effecting. Pl i request you to take necessary action and guide me what to do shall i wait 2-3 days or should i go consumer foram
Baldota M R
[protected]
Baldota M R
[protected]
ya what ever u said is true..even i faced the same problem and the company guys said that it is a common problem that comes from these models...especially sghj600..
Samsung Mobile — not repairing mobile
i have j-600 mobile of samsung which was not working since last two months. i went to samsung moti nagar service center where they told me that fpcbproduct is not available so come after one month.after one month they repaired my mobile but it didnt work.they told that we will send it to head office.after one month they demanded for rupees 2000.as its in warranty why i hv to pay the amount.plz check it out thank you.mobile no [protected]. Hi
after sending all these e-mail till now no responce from samsung.now only way has left to go the consumer court.
virender
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
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virender guleria to support.india
show details Dec 4 (5 days ago)
- Show quoted text -
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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"support.india" to me
show details Dec 5 (4 days ago)
Dear Customer,
Thank you for patronizing Samsung product.
Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our service department. Our concern person will get in touch with you shortly. Please bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
[protected][protected][protected][protected]
From: virender guleria [mailto:[protected]@gmail.com]
Sent: Wednesday, December 03, 2008 8:07 PM
To: support.[protected]@samsung.com
Subject: problems with SGH J600 MOBILE PHONE
- Show quoted text -
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
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virender guleria to india
show details Dec 5 (4 days ago)
Hi
Customer Satisfaction Team
Already two days had gone please let me know the meaning of shortly.I mean to say how many days.for any clarification please feel free to contect 24x7.
Thanks
virender
- Show quoted text -
On 12/5/08, support.india <support.[protected]@samsung.com> wrote:
Dear Customer,
Thank you for patronizing Samsung product.
Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our service department. Our concern person will get in touch with you shortly. Please bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
[protected][protected][protected][protected]
From: virender guleria [mailto:[protected]@gmail.com]
Sent: Wednesday, December 03, 2008 8:07 PM
To: support.[protected]@samsung.com
Subject: problems with SGH J600 MOBILE PHONE
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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virender guleria to support.india
show details Dec 8 (1 day ago)
Hi
still waiting for your response.I Heared about samsung that service is very poor but I have never aggreed.Now its looking true.if you are doing something its ok, if not please say sorry.so that I can go somewhere elase other doors to get it done.feel free to contect any time 24x7.on the given nos.
Thanks
Virender
[protected], [protected].
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
- Show quoted text -
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
Reply Forward
Reply
Reply to all
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virender guleria to india
show details 12:53 pm (3 minutes ago)
Hi
still waiting for your responce.3rd reminder.
VIRENDER
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
- Show quoted text -
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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virender guleria to info, india
show details 12:58 pm (0 minutes ago)
- Show quoted text -
On 12/9/08, virender guleria <[protected]@gmail.com> wrote:
Hi
still waiting for your responce.3rd reminder.
VIRENDER
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
after sending all these e-mail till now no responce from samsung.now only way has left to go the consumer court.
virender
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
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virender guleria to support.india
show details Dec 4 (5 days ago)
- Show quoted text -
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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"support.india" to me
show details Dec 5 (4 days ago)
Dear Customer,
Thank you for patronizing Samsung product.
Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our service department. Our concern person will get in touch with you shortly. Please bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
[protected][protected][protected][protected]
From: virender guleria [mailto:[protected]@gmail.com]
Sent: Wednesday, December 03, 2008 8:07 PM
To: support.[protected]@samsung.com
Subject: problems with SGH J600 MOBILE PHONE
- Show quoted text -
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
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virender guleria to india
show details Dec 5 (4 days ago)
Hi
Customer Satisfaction Team
Already two days had gone please let me know the meaning of shortly.I mean to say how many days.for any clarification please feel free to contect 24x7.
Thanks
virender
- Show quoted text -
On 12/5/08, support.india <support.[protected]@samsung.com> wrote:
Dear Customer,
Thank you for patronizing Samsung product.
Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our service department. Our concern person will get in touch with you shortly. Please bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
[protected][protected][protected][protected]
From: virender guleria [mailto:[protected]@gmail.com]
Sent: Wednesday, December 03, 2008 8:07 PM
To: support.[protected]@samsung.com
Subject: problems with SGH J600 MOBILE PHONE
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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virender guleria to support.india
show details Dec 8 (1 day ago)
Hi
still waiting for your response.I Heared about samsung that service is very poor but I have never aggreed.Now its looking true.if you are doing something its ok, if not please say sorry.so that I can go somewhere elase other doors to get it done.feel free to contect any time 24x7.on the given nos.
Thanks
Virender
[protected], [protected].
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
- Show quoted text -
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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virender guleria to india
show details 12:53 pm (3 minutes ago)
Hi
still waiting for your responce.3rd reminder.
VIRENDER
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
- Show quoted text -
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
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virender guleria to info, india
show details 12:58 pm (0 minutes ago)
- Show quoted text -
On 12/9/08, virender guleria <[protected]@gmail.com> wrote:
Hi
still waiting for your responce.3rd reminder.
VIRENDER
On 12/3/08, virender guleria <[protected]@gmail.com> wrote:
Hi
I have bought samsung sung mobile SGH J 600 DASINS from the mobile store
Essar telicom Ltd .OG-, 02 odean Towers
Near Bikaner Sweets ([protected])
Dwarka sector 6
Delhi-75
Product description written on the bill under invoice no DEL/01830/00001/6493.Dated[protected].in the name of Virender Singh.
1.[protected]
SAM SUNG J 600
IME1 [protected]
THE PROBLEMS MENTIONED BELOW AFTER USING THIS PHONE IS :
1.if I will dial from my other mobile no.([protected])to [protected] never got thru.(because [protected] no. sim is in J 600 phone )
2.if I will put any of the Sim in this phone same problem will came out.That mean there is some problem in the the phone itself.I have check all the call barried option also.I am facing this problem from the 1st day I have gone to the shop where I had bought this phone.but they said we can't do anything. PLEASE ADVICE WHAT TO DO.
PROBLEM 002
3.If I will insert memory card in the slot.
3a.phone start getting heat and battery starts discharge.feels it will blast any time.After that I had never tried to use memory card.please advice what to do.
If nothing is possible then I don't want to use this phone at all.and you are requested to please return my money back.
You can contect me 24x7
Thanks
Virender
[protected], [protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
--
Virender Guleria
0-[protected]
samsung D900I — No incomming andout going calls
Dear sir,Earlier also i have sent mail but I do not have details that's why i am sending with details.
SAMSUNG D900I MOBILE
IME- [protected] GIVEN servicing (complaint of not able to call or recieve call) on 1st of DEC 08 at your othorised service center at BTM Layout Bangalore. of India. Till date we do not know the status. once they are telling its not repairable we will replace under warranty but not done so for. Such a big company is not able resolve issue 10days its really shame on samsung. I hope its should be solve as early as possible otherwise take this matter to leagal. I am very sorry about that.
waiting for replay.
Regards,
vinayak.Badami.
it's in the name of mr. PRADEEP
CONTACT NO:91-[protected]
samsung mobile-SGH D880, IMEI no[protected]/538796/6...i bought this mobile on 31st march 2008 from subhiksha mobile at calicut(kerala).i have a problem with display i already complaint about this to the calicut service centre on 3rd december but they said they dont have the right display spare for this mobile so they are delaying as a result i cant use my mobile phone properly.
hope you will take the right measures so that i can use my mobile as i used before.
hope you will take the right measures so that i can use my mobile as i used before.
I have purchased samsung sgh c450
I bought USB cable for it for around 350 rs
|Vendor tld me it is plug and play
but MS windows gave message as unknown hardware,
After innumerous attempts of downloading driver software from samsung site, i succeded in downloading same, but after installation problem persists, that is i can not transfer anything between PC and handset,
why the company is robbing people by selling USB cables if they are not of any use??
there are no guidelines whatsoever about how to use USB cables on samsung site
I bought USB cable for it for around 350 rs
|Vendor tld me it is plug and play
but MS windows gave message as unknown hardware,
After innumerous attempts of downloading driver software from samsung site, i succeded in downloading same, but after installation problem persists, that is i can not transfer anything between PC and handset,
why the company is robbing people by selling USB cables if they are not of any use??
there are no guidelines whatsoever about how to use USB cables on samsung site
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+91 89 3993 9899 [Customer Care]
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+91 98 3502 2547 [The Mobile Villa]
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View all Samsung India contact information
samsung J600 mobile — repair not done after 2months
my wife submitted her mobile at service center on 11/8/08. she was told to expect repairs in 2weeks. now after 2 months the status is unknown. service centre does not pick up the phone. the head of centre is always unavailable. the call center always promises to get back and never does. shame on such an MNC.it is far better to buy a chinese phone and expect better service from roadside vendors.
sharad