[Resolved]  Saving Account (ICICI Bank) — fraud with my account

SIR/MADAM

I tahseen naiyer holding saving account with your bank and my saving account no is[protected].My concern of mailing to you is total negligene of icici bank employee for which i m suffering for last 3 month . I had already put my grievences in front of icici customer care and also in the branch but there was no response after running from post to pillar i find myself helpless so i took this step in mailing you my grievances. From my account 18000 has been withdrawn without my knowledge on 20th dec 2008. when i approached the bank i have been told by the bank employee that you had issued self cheque of 10500/ and 7500/.but for me it was shocking because i did not issued any self cheque. then i came to know that one gentlemen had requested for cheque book through phone banking and the same has been delivered to the lajpat nagar 2 new delhi branch by showing an authority letter, the same gentleman went to lajpat nagar 4 new delhi branch and withdrawn the money . I asked the branch manager to show me the cheque through which the money has been withdrawn and i could see the negligence of your bank because the signature was totally mismatch and as well as in the authority letter . The bank manager told me to put an FIR and we will do an investigation on the same and you will get confirmation within seven working days. Now 3 month is gone and i did not get any kind of response. Sir please tell me what should i do in this case, please help me.

Thanking you
Yours truly
Tahseen Naiyer
[protected], [protected]