[Resolved] SBI Cards And AVA Merchandising — Scratch Pad offered to me through SBI Credit Card | |
SBI Cards enclosed a gift voucher with a scratch pad along with its monthly payment statement, advising "To redeem your product voucher through AVA Merchandising Pvt. Ltd." When pad is scratched, I found a code for Louis watch as free gift having item code number 996 showing with much higher cost. When I received the watch I find that the cost of the watch is much lesser than the service and forwarding charges taken by SBI Cards. SBI cards and AVA Merchandising, both is charging an amount of Rs.590 from the credit cards of their customers. The firm SBI Cards of repute is indulging in ugly practices like this to extract money from their valued customers. This is very painful to the customers who are getting into the false promises of such companies. No doubt, this is a kind of licensed loot and may kindly be looked into. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Thanks for warning, I was just going to redeem my "prize" - Louis Quartz Watch Item No 1053. Saved the pain of being CHEATED by SBI. That's very shameful.
I aggre with the opinion.
The only recourse is to approach consumer court for the act of enticing the card holder as the handling & proceesing chrges are hefty. Let them explain on which criterions these are toatalled up. I am also in inreceipt of scratch card prize for polo watch The scratch card sent to me by SBI credit card indicated prize of " Polo wrist watch with worth as Rs. 3950 and handling charges as Rs 499/-When tried to contact as per the instruction of M/s Compact International at the toll free no.[protected] on Sept 19, 09 and Sept 20, it was observed that no response for continuation in English/Hindi. It instills a doubt about the quality and its /-. Any way, if the response is proper I will go ahead, otherwise SBI card has to shoulder the responsibilty for the offer, qualty and the worth of the prize as they have send these to me as their cardholder and hooked me reading and spending time.Let us watch and see.
Thanks,
Mohan G. Andhansare
. The details as givennyfor d
The only recourse is to approach consumer court for the act of enticing the card holder as the handling & proceesing chrges are hefty. Let them explain on which criterions these are toatalled up. I am also in inreceipt of scratch card prize for polo watch The scratch card sent to me by SBI credit card indicated prize of " Polo wrist watch with worth as Rs. 3950 and handling charges as Rs 499/-When tried to contact as per the instruction of M/s Compact International at the toll free no.[protected] on Sept 19, 09 and Sept 20, it was observed that no response for continuation in English/Hindi. It instills a doubt about the quality and its /-. Any way, if the response is proper I will go ahead, otherwise SBI card has to shoulder the responsibilty for the offer, qualty and the worth of the prize as they have send these to me as their cardholder and hooked me reading and spending time.Let us watch and see.
Thanks,
Mohan G. Andhansare
. The details as givennyfor d
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If SBI management has a little worry of banks reputation, they should punish the officer's behind this money making project.
It is clearly seems there is a personal intrest involves in such project.
when the cost is 4000/- and the item is less than 500/-& charging 590/- what is this!!! shame shame.