[Resolved] SBI Railway Card — cheating

shivdukotne

from Bengaluru, Karnataka

Address:

Karnataka

My SBI Railway card no. is [protected].

I was approached repeatedly by SBI railway card customer care and take the card. Atlast, I agreed and the company rep explained few rules of the card.
Yesterday the card arrived. When I went through the rules found that the card is not at all useful to me cause there are umpteen rules for not giving the user any benefit.

I felt cheated cause I was not informed of all the rules governing the card, before issuing to me.

My sincere appeal to all. Please DONOT take SBI RAILWAY CARD.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer

We have noted your concern and we are looking into the matter currently. We regret the inconvenience caused to you. We will get in touch with you soon to address your concern.
Also, we request you to check the special privileges on the SBI Railway Card here http://www.sbicard.com/cards_for_you/sbi_railway_card_0_011559.html

Yours sincerely,
SBI Cards

pnmtn88

from Mumbai, Maharashtra

I have a SBI RAILWAY CARD WHICH I AM USING FOR LAST TWO YEARS.But so for I didnot redeem the points. Recently I have contacted so many times SBI TO GIVE THE DETAILS FOR USING THE POINTS WHILE BOOKING my railway tkts I was told to contact [protected]@irctc.co.in to get user name and password. SUbsequently I wrote a mail and immedately I was told by SOFT TEAM that my card is expired due to non payment.But my card is verymuch actvie.I have again sent a mail to SBI .BUT I didnot receive any reply. But I am wondeing after reading other complaints that how SBI is cheating if that shubhyatra team itself is discontinued why thay are wasting my time by misguiding me-my CARD EXPIRY DATE IS 1/15-MRS NARAYANAN MUMBAU