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SBI Verified By VISA Service - Cannot Register Debit Card

 
31 Reviews
User
  joyprsinha
As per RBI guidelines all online users has to register their Credit Card/ Debit card for online purchases. I use SBI ATM cum Debit card for most online purchases. The online website of SBI www.onlinesbi.com has a link for Verified by VISA link, which are meant for registering the ATM cum Debit Card (as there is a different site for registering a Credit Card). However this link which directs you to https://cardsecurity.enstage.com/ACSWeb/EnrollWeb/SBI/main/index.jsp which offers State Bank of India 3D-Secure Services. This however requires you to register. However the registration page does not take you anywhere after you have provided your Debit card no. and ATM pin no. In fact the space accepts only 8 digit, but stangely accepts the last 3 digits also. I have trying with IE8, Firefox, Chrome, Opera ad other browsers, but the same error of page not found emerges. To top it all the contact emal seems to be inactive and mail bounces back. This is pure incompetence on the part of SBI in maintaining e-services through thier portals. Although I am also a SBI netbanking user. Mails to SBI ellicits no response or solution. Its useless to phone the toll free number given in the site as some moron always answers these calls from the call centres. Please register these complaints so that SBI can inform and give much better services to its customers.
Complaint comments 30 Comments     Updated:
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Comments

 
The complaint is 100 % genuine. I would like to request the concerned people to take the necessary action please
A
User
atishay  
 
100% TRUTH, I ALSO SUFFERED A LOT
 
The complaint is 100 % genuine. I would like to request the concerned people to take the necessary action please.
 
I HAVE REGISTERED MY MOBILE NUMBER WITH SBI ATM . HOW LONG IT TAKE TO REGISTER MY MOBILE NUMBER?
 
Sir,
I have received a SBI gold Card VISA which I can;t register online please tell me how to doit?
 
I had registered my SBI Gold VISA Card with Verified by VISA and was using it for quite some time. After some time, suddenly it got blocked even after proviidng correct details. Every time I call their Customer Care some moron picks the call and after keeping the phone on hold for many times, asks me to visit the Branch Office. The people in branch are even more insane. They ask to call Customer Care as it is new technology and not known to them. So you can well imagine the vicious circle you get into.
 
I have SBI Yuva card and also the SBI Gold card. Is is true that i had a hard time registering my card for "verified by visa". After a week effort, i don't know how but it took my SBI Yuva card for registering but not the gold card while i have been entering the same details every time...
 
I too agree 100% with the complaint. I don't understand why SBI is not resolving the issue. The contact email is not working too.

Did anybody used the telephone number given? 1800-112-211
A
User
AC  
 
Another victim.
First of all i wasted full 2 months to obtain this card from my branch - shockingly enough ppl in my branch didnt even knew that this product existed... it was as if i was selling the card to them where it should have been the other way round.
Online transaction was one of my main requirements which made me opt this card. And now when i have it, i cant register it for VbV service.
Why, SBI, why? Why are you punishing me ?
PLEASE SBI - If you cant provide a service properly please withdraw the service. Dont make people suffer. PLEASE.
 
fully agree, facing the same problem. card got blocked while doing online transaction, @ the verified by visa page, in spite of giving the correct details. Called customer care and was told that it'l get reactivated in 24hrs.but the card remains blocked after 2 days.
 
hi friends this is sekhar from a.p. I forget my visa card password. How can i get the password with out going bank, i am emply of apepdcl so i have no lazer to go to bank so send me a useful idea to get my password.
 
dear friends,
I got my SBI yuva card and i made a transaction by drawing some amount. I want to purchase some books for that i need paypal account. i registered my id in paypal. It asked me to enter my card number and 3 digit security code. I entered properly without dashes. but it is not accepting. please help me in this regard.
 
dear friends,
please clarify the following
1. what is a virtual credit card(VCC)
2. Can we call SBI Yuva card as VCC
3. While shopping online with SBI yuva card. In payment options what we have to select either Credit card with visa option or Debit card with visa electron only option

please help me in this regard.
 
i am not able to resister my mobile number
N Feb 20, 2011 by
User
v.sivamoorthi  
 
SIR I TRY TO REGISTER MY MOBILE NUMBER SINCE LAST ONE MONTH BUT UNABLE TO DO SO, PLEASE HELP ME OR DIRECT HOW TO GET REGISTER MY MOBILE NUMBER FOR ON LINE BANKING AT THE EARLIEST ..MY E-MAIL vsmoorthy65@yahoo.com
A Apr 9, 2011 by
User
rob191  
 
I got same problem. Please help me 9497225590
N Apr 12, 2011 by
User
robertkilroy  
 
hello!
I have just done my first purcesh on my ATM CUM DEBIT CARD. i have my id & password Now how do i login to change my password i did get a site from sbi www.sbi.co.in but i dont find how i can login pls let me know
thank u so very much
Robert kilroy

p/s my e-mail is rober_kilroy2000@yahoo.com
N May 24, 2011 by
User
vinbhadula ATM  - Uttarakhand, India
 

forgot password of 3d secure service - ATM

dear sir
i have forgot my 3d secure service noe i am not able to make the payment thruogh the card in net. plz do the needful. my mail id is vineetmarico22@gmail.com


regards
vineet
A Jun 17, 2011 by
User
samst  
 
100 % true, I also cant register my sbi visa card online, whenever i try, your card is blocked ! message popup! but i can use the card at ATM ! Very funny! I think SBI sever gone MAD! and all the staffs are also gone MAD!
A Jul 7, 2011 by
User
Pradip Penpl  
 
Really It's 100% true.
Same is happening here...
When ever trying to verified my card after entering details it shows unauthorized and said your card is blocked...!
what to do?...

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    SBI Verified By VISA Service - Cannot Register Debit Card

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