[Resolved] Lenovo — service center broken my laptop. | |
Dear sir, i am neha from NIT, Patna, I went to Sona infotech Service centre regarding my laptop problem, there is motherboard, keyboard, and flap problem(loose from laft side and gap) on 11-10-08 Service centre consider my flap problem as physical damage and fact is that my laptop is not physically damage and till i can't get my laptop insisted of solving my problem they broke my laptop. can u tell me the solution of that. Neha Case ID- [protected] E-mail ID- [protected]@yahoo.com, [protected]@gmail.com Contact no.- [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 27 Comments | |
Comments
Lenovo Note Book Y.510 — Webcam is not working.
Sir,I have purchased Lenovo Y510 from E-mall situated at Super Plaza, Sandesh Press Road, 380 054 on 2.4.2008 at the cost of Rs.46, 180.95 ps.
Thereafter, on operating the system, I found the Webcam is not working when I intend to chat with my relative at America. It is found that "webcam is not connected".
Therefore, I had tried to get it solved the problem through E-mall, and I had given them yesterday on 5.5.2008, but they are not giving me satisfactory reply.
Since I have purchased a notebook worth thousands of rupees, and if the same is not working, it really fees that the said piece must be a defective piece. Kindly do something. I want to see that the webacm may operate in my Yahoo. Hope that my problem may be solved at the earliest by the Company.
Thanking you.
Yours faithfully
Ghanshyam H. Barot
Respected sir,
Below mail was forward tof ollowed id {in.[protected]@hp.com} on 2nd jan 2009 with subject DISSATISFACTION FOR SERVICE (NOTEBOOK OPERATING SYSTEM RECOVERY) but stil today we have not found any revert from their end so we just request you to look intomatter and help me by solving my prioblem with all benefits which had LOSE by me in this last 4 months
Request to do needful
Case id : cchsap184477
thinking you
sihab
RESEPECTED SIR,
EM YOUR CUSTOMER & EM SUFFERING FROM NOTEBOOK RECOVERY PROBLEM & NOW ITS LIKE SCRAPE BOX FOR ME SINCE LAST 4 MONTHS
DETAILS AS FOLLOWS
NAME: SIHAB PATEL
PRODUCT: [NOTE BOOK] HP Pavilion DV6700
MODEL NO.: DV6703TX
S/N: CNF7484MZP
P/N: KD311PA#ACJ
CONTACT No. :[protected] /[protected] /[protected]
SIR,
Myself Sihab is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at Ankleswar, Bharuch, Gujarat, India named xcort systems
Sinces last four month the day when note book mainboard get infected & had been changed by your side from that day to till today my notebook recovery drive has been deleted which came to know me & then after when I contact to your service center yr representative told me that I need to talk to customer care, from their I came to know that I need to install recovery drive again for that, I need recovery disk they told me
it will delivered to my residence address within 10 days till that my notebook was like scrap for me I was eagerly awaited for disk so when ten days got over &
I call again to customer care a representative told me that its despacth to your address it will delivered to memtioned address with 5 to 6 days again after this period I call to customer care than a represtative told me that main board not contain any serial no. so first you need to visit our nearest service center so again I go back to ankleswar which is 30 kilo meter far from my residence after going their & updation for serial no got done than again I call to customer care & than after again same process has to be followed by me to customer care & finally got disk but it cant help me than after again same process with your service center, person their finally replied that this DISK is not solving this problem so need another disk than after I again called to customer care & followed again same process & they send me disk again after 15 to 20 days I need to be awaited for same time this all things are going on since last four months I think em a foot ball your customer care & service center persons kicking from this goal post other goal post. Em unable to use my notebook & also need to go cyber cafe for small works which is effecting lot to me & my business Till today your service center person has tried new recovery disk which was deliver to me again from your side but still my problem is not solve and now when today again I call to customer care representative took your service center person he also told that this disk is not able to create recovery drive he also told to customer care representative that their might be problem in main board So now em fade up by your this kind of exercise also my notebook is not working my warranty is also running up n near to finished
Finally would request you take a interest in my notebook, resolve my problem of notebook recover as I have lost my many important data mine
When I was about to purchase my notebook their are my company who deals in same product but i took your product only with a confidence in quality & service of your with such giant name so request you prove my confidence in you rather to wave me
NOW AS ITS HIGH TIME I NEED NEW NOTE BOOK OR MY FOUR MONTH WARRANTY I[censored] CAN MAKE MY NOTEBOOK PROPERLY THAN PLEASRE INCREASE MY WARRANTY FOR THIS FOUR MONTH
I just need explanation what for my four month warranty which has not been used by me due to this type of service which is unbelievable from your side
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
Sihab
Below mail was forward tof ollowed id {in.[protected]@hp.com} on 2nd jan 2009 with subject DISSATISFACTION FOR SERVICE (NOTEBOOK OPERATING SYSTEM RECOVERY) but stil today we have not found any revert from their end so we just request you to look intomatter and help me by solving my prioblem with all benefits which had LOSE by me in this last 4 months
Request to do needful
Case id : cchsap184477
thinking you
sihab
RESEPECTED SIR,
EM YOUR CUSTOMER & EM SUFFERING FROM NOTEBOOK RECOVERY PROBLEM & NOW ITS LIKE SCRAPE BOX FOR ME SINCE LAST 4 MONTHS
DETAILS AS FOLLOWS
NAME: SIHAB PATEL
PRODUCT: [NOTE BOOK] HP Pavilion DV6700
MODEL NO.: DV6703TX
S/N: CNF7484MZP
P/N: KD311PA#ACJ
CONTACT No. :[protected] /[protected] /[protected]
SIR,
Myself Sihab is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at Ankleswar, Bharuch, Gujarat, India named xcort systems
Sinces last four month the day when note book mainboard get infected & had been changed by your side from that day to till today my notebook recovery drive has been deleted which came to know me & then after when I contact to your service center yr representative told me that I need to talk to customer care, from their I came to know that I need to install recovery drive again for that, I need recovery disk they told me
it will delivered to my residence address within 10 days till that my notebook was like scrap for me I was eagerly awaited for disk so when ten days got over &
I call again to customer care a representative told me that its despacth to your address it will delivered to memtioned address with 5 to 6 days again after this period I call to customer care than a represtative told me that main board not contain any serial no. so first you need to visit our nearest service center so again I go back to ankleswar which is 30 kilo meter far from my residence after going their & updation for serial no got done than again I call to customer care & than after again same process has to be followed by me to customer care & finally got disk but it cant help me than after again same process with your service center, person their finally replied that this DISK is not solving this problem so need another disk than after I again called to customer care & followed again same process & they send me disk again after 15 to 20 days I need to be awaited for same time this all things are going on since last four months I think em a foot ball your customer care & service center persons kicking from this goal post other goal post. Em unable to use my notebook & also need to go cyber cafe for small works which is effecting lot to me & my business Till today your service center person has tried new recovery disk which was deliver to me again from your side but still my problem is not solve and now when today again I call to customer care representative took your service center person he also told that this disk is not able to create recovery drive he also told to customer care representative that their might be problem in main board So now em fade up by your this kind of exercise also my notebook is not working my warranty is also running up n near to finished
Finally would request you take a interest in my notebook, resolve my problem of notebook recover as I have lost my many important data mine
When I was about to purchase my notebook their are my company who deals in same product but i took your product only with a confidence in quality & service of your with such giant name so request you prove my confidence in you rather to wave me
NOW AS ITS HIGH TIME I NEED NEW NOTE BOOK OR MY FOUR MONTH WARRANTY I[censored] CAN MAKE MY NOTEBOOK PROPERLY THAN PLEASRE INCREASE MY WARRANTY FOR THIS FOUR MONTH
I just need explanation what for my four month warranty which has not been used by me due to this type of service which is unbelievable from your side
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
Sihab
Hi,
First check your integrated web cam installed properly on your laptop if everything is fine means use the key to switch on the web cam.(Fn+Esc) Function+Escap key press together..
Just try this option..let me know ur try..
First check your integrated web cam installed properly on your laptop if everything is fine means use the key to switch on the web cam.(Fn+Esc) Function+Escap key press together..
Just try this option..let me know ur try..
Dear sir, I am mukesh kumar, sir i am sending my leptop bill page in your ID, and my leptop complained no.is L8CM00X1, sir i have wrote my complaint 22 dec.2008. but now not meet me some response, because sir next month going to my leptop warranty period expire. and sir two times i have gone lenovo service center in jaipur. sir my leptop in Alt key & Dvd Rider are not working at this time.
Mukesh kumar
Jaipur [protected]
Thanks sir reply me early,
Mukesh kumar
Jaipur [protected]
Thanks sir reply me early,
i have buying a laptop from a company but the problem is that the laptop battery is not good
SIR,
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BKOOPO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BKOOPO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
SIR,
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BKOOPO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BKOOPO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
SIR,
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BK00PO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.
Experience with your service
I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .
Hope some one will come forward to solve my problems
Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT
Thanking you
MANOJ
Case id-L8BK00PO
MODEL NO.-Y510
CONTACT NO.-[protected]
EMAIL [protected]@GMAIL.COM
I am from durgapur, I had a lenovo laptop, I purchased it from Durgapur Computer World but few months ago I found there was a problem in my DVD writter and my laptop was in warranty period so I gave it to my delear. After 3 weeks I asked for the status of my laptop to the Burdwan Service centre and they told me that I will get it after couple of days. Now suddenly they are saying my laptop is missing. I had some important documents on my laptop and I also facing huge problems without my laptop. I dont know what can I do? Please help me to get back my LENOVO LAPTOP. Please do the needfull quickly and help me out. Its your duty.
dear sir,
My Laptok make is HCL, due to some resion laptok screen is broken, I want to change screen
How many charge & what is the warranty period.My mob.no. [protected].
Regards
S.joshi
My Laptok make is HCL, due to some resion laptok screen is broken, I want to change screen
How many charge & what is the warranty period.My mob.no. [protected].
Regards
S.joshi
my name is ankita n i have lenovo 300 g400 model but recently battery of my laptop is finished so i made a complain before one month. complain number is L93N008R and followed all the procedure.
bt uptill yet i did'nt get ne reply from the company. even number of service center are not responding now.
when i made a complain my laptop was under warranty period bt now it is not.
please some one tell me wat to do next?
i am a student and these much of delay in response is not tall arable., ...
bt uptill yet i did'nt get ne reply from the company. even number of service center are not responding now.
when i made a complain my laptop was under warranty period bt now it is not.
please some one tell me wat to do next?
i am a student and these much of delay in response is not tall arable., ...
Dear Sir,
I am Ravi shankar from Ansal Buildwell Ltd., Jaipur. We have 3 no. computers in Jaipur. Our two coputers are not working. So please send engineer for repairing the same.
Two computers details are as follows:-
1. S.N. L930162
2. S.N. L930147
thanks & regards,
Ravi Shankar
Ansal Buildwell Ltd.
I am Ravi shankar from Ansal Buildwell Ltd., Jaipur. We have 3 no. computers in Jaipur. Our two coputers are not working. So please send engineer for repairing the same.
Two computers details are as follows:-
1. S.N. L930162
2. S.N. L930147
thanks & regards,
Ravi Shankar
Ansal Buildwell Ltd.
Respected Sir
I am to herewith informing you that my company has purchased a laptop of you company near about 2 months. from the last 5 days on wards it is not opening.I already given a complaint to toll free number
[protected].my system S/N EB11544332.searl number 415157QR3E7H12.Now i am staying at Guntur in Andhra pradesh.
Thanking you sir
P.Appa Rao
I am to herewith informing you that my company has purchased a laptop of you company near about 2 months. from the last 5 days on wards it is not opening.I already given a complaint to toll free number
[protected].my system S/N EB11544332.searl number 415157QR3E7H12.Now i am staying at Guntur in Andhra pradesh.
Thanking you sir
P.Appa Rao
my laptop serial no. ME15779.
MODEL NO. 775852Q. IHAVE A PROB. IN TOUCH PAD. MY LAPTOP TOUCHPAD NOT WORKING PROPERLLY.
MODEL NO. 775852Q. IHAVE A PROB. IN TOUCH PAD. MY LAPTOP TOUCHPAD NOT WORKING PROPERLLY.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
4391
Pending
0
Resolved
633
View all 4391 Lenovo reviews & complaints
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
View all Lenovo contact information
HP notebook DV6703TX — BAD service & product support
I have purchased my notebook in feb 2008 and since then my laptop has gone to the service centre 5 times as its HARDDISK has a problem. The HP service centre at A-200 phase-1 Okhla New Delhi has not provided a solution till date neither they have the skilled staff to rectify the problem. I would suggest all the people not to buy HP products as they have very poor customer support centres.