[Resolved]  Sharekhan — Complaint resolved

Dear Poornima Madame,
This is not a complaint, in fact it is a note of gratitudes, for the prompt initiative you've shone in my case and resolving my issue. I've received my Welcome kit and I understand whatever delay in receiving it was not at your end but it was from the courier service DTDC, I advice you that you stop taking their services and start using Indian Postal Services, they are exceptionally good in finding addresses.

Thanks once again. I really wanted to remove my complaint posted on this site but this site providers give no facility to remove the complaint posted in past.

Thanks tto Sharekhan Mumbai Customer crae team once again...

Vivek Singh Tomar
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

I have joined in Sharekhan - Alwarpet branch. I am totally dissatified with your Agent name called Mr.M. Kamaleshkumar
his mobile number is 91-[protected]. He too belongs to your Alwarpet branch. He is placing orders without my knowledge and
playing a lot with my money?.He is not sending any updates regarding the trade which was played with my money.
Even If we called him he is not responding his phone and also if he takes the phone after a long try, he says he is in meeting and
putting off the phone. Do you guys have meetings during trading hours? This is rediculus. 0% help from you guys, no SMS, no Phone
calls nothing from you guys.He simply aims for his brokerage. Not for customer satisfication.

I have to change my agent. I dont want this person and I need some other experienced person.
Since he is from sales side he does not know anything technically about trading also doesnot have any analysising skills.
I'm not sure how you guys allowed him for real-time trading? Totally he is waste fellow.

Till now he never inform me regarding saturdays online trading class which you guys are conducting.
Without proper guidance we are not able to get the knowledge about scrip name and their values.
Kindly do the needful as soon as possible by changing the agent with immediate effect.
Already i have send many mails to [protected]@sharekhan.com all are in vain.
no one taking care of my compleaint
plz resovle it
and reply
email ID [protected]@yahoo.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sharekhan
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    523
    Pending
    0
    Resolved
    303
    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
    View all Sharekhan contact information