Dear Poornima Madame,
This is not a complaint, in fact it is a note of gratitudes, for the prompt initiative you've shone in my case and resolving my issue. I've received my Welcome kit and I understand whatever delay in receiving it was not at your end but it was from the courier service DTDC, I advice you that you stop taking their services and start using Indian Postal Services, they are exceptionally good in finding addresses.
Thanks once again. I really wanted to remove my complaint posted on this site but this site providers give no facility to remove the complaint posted in past.
Thanks tto Sharekhan Mumbai Customer crae team once again...
Vivek Singh Tomar Was this information helpful? |
his mobile number is 91-[protected]. He too belongs to your Alwarpet branch. He is placing orders without my knowledge and
playing a lot with my money?.He is not sending any updates regarding the trade which was played with my money.
Even If we called him he is not responding his phone and also if he takes the phone after a long try, he says he is in meeting and
putting off the phone. Do you guys have meetings during trading hours? This is rediculus. 0% help from you guys, no SMS, no Phone
calls nothing from you guys.He simply aims for his brokerage. Not for customer satisfication.
I have to change my agent. I dont want this person and I need some other experienced person.
Since he is from sales side he does not know anything technically about trading also doesnot have any analysising skills.
I'm not sure how you guys allowed him for real-time trading? Totally he is waste fellow.
Till now he never inform me regarding saturdays online trading class which you guys are conducting.
Without proper guidance we are not able to get the knowledge about scrip name and their values.
Kindly do the needful as soon as possible by changing the agent with immediate effect.
Already i have send many mails to [protected]@sharekhan.com all are in vain.