[Resolved]  Sharekhan — Email id updation

Hi, I am a sharekhan dmat account holder, I have submitted the written document in a sharekhan franchise office for my email id updation 20 days back. But still it didn’t get updated.
The customer care of sharekhan is worst (there is no other worst word can be offered for them). They all are working for only getting new customers but not for surving the old customers. They are very punctual in earning from the charges and penalties but not in the providing services. My account has been locked, I have to generate new membership password which will be emailed to my registered email id. That is my company email id and I am not in that company now. So that’s the reason being I have requested for email id updation and tasting rediculous customer support. I have contacted customer care via phone and email. I have called them atleast for 5 times (reaching them is a nightmare) then you will listen some crap stories. System is not working or technical updating is going on or it will take 5 more working days from now. And emailed them 10 times no response from them.
And in these last 30 days time market is showing ups and downs they hold my hands from doing the trading.


Best Regards,
Arun Kumar,