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Shopping.indiatimes - refund no receipt after 2 months of order cancellation

 
4 Reviews
User
  abhii436 on Mar 25, 2013
Dear Sir/Madam
I want to attain your utmost attention for the problem i am facing
with purchase from Shopping.indiatimes.com,
they even fooled consumer forum by giving wrong information
I am briefing you all detail below
sir i made an order (Order No:3001930940) of Scandisk SDHC card on
25th jan,2013, Actually i was looking for Micro SDHC card and i
wrongly ordered SDHC card which is bigger in size and not for mobile,
just in 10mins when i recognize this i called customer care to cancel
the order and i generate cancellation ID:650020, but in spite of this
they ship the product as per Bluedart AWB43995029374 which will be delivering to me by 1st Feb as per bluedart information., when i receive mail i immediately call customercare , they told to deny the product and i will get back
refund with in 10 days
and i did same and product is recieved back by indiatimes (Ms
Annu) on 5th Feb. 2013, ( as per bluedart information)
i called customer care and they told that i will get refund in
10working days means i have to recieve refund by 15th Feb., sir its
25th mar,2013 today yet not i been delivered product or recipt
even i raised a complaint in aakosha site dated 28th feb and my id then
generated was #150488 and that time indiatime shopping foolled us by saying that complaint is resolved but sir it is still pending and daily i am
wasting lot of money calling them i think i have already paid Rs 500
(50 days call of 10mins each std call)
i request to take necessary action against such player and take strict
action otherwise they will be continuing same thing again and again
please take this matter most urgent

abhijit bhattacherjee
mob:9417261624
Complaint comments 3 Comments     Updated:
Resolve this Complaint  

Comments

N Feb 15, 2012 by
User
Asique Shopping.indiatimes  - Paradeep, Cuttack, Odisha, India
 

Promo Code cancellation - Shopping.indiatimes

Now Shopping times india is playing a great trick.. They are giving the promotion code Like If u purchase 500 and above by today apply this code and u will get 250 Rs Duscount.. When we book 2-3 materials for above 500 and apply promo code.. After somedays they are cancelling any one of the material and sending the rest... for the material sent they are debiting the amount in Full and for refund they are sending the value after applying promotional value....

Some control should be there so that they should not cancel the order without our concern..............
N Mar 26, 2013 by
User
CustomerHelp  
 
Dear Mr. Bhattacherjee,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.

Regards
Indiatimes Shopping
N Apr 25, 2013 by
User
CustomerHelp  
 
Dear Mr. Bhattacherjee,

We apologise once again for the trouble and would like to inform you that the order has been cancelled. The refund for the same will be processed soon. Request you to kindly wait for some time.

Thanks,

Indiatimes Shopping

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    Shopping.indiatimes - refund no receipt after 2 months of order cancellation