[Resolved] Sitel — Provident Fund | |
This complaint is in regard to my PF which I never received till date. I filled all the forms and applications in July 09 and it was told to me that I will receive it in 4 to 6 months. I have been calling the PF DEPARTMENT in SITEL and no one knows about my issue and they keep lying every time that the concerned person is not available in his desk and when I visit the centre he’s there. His name is NARESH MOBILE NO [protected]. He keeps telling me that he will get back to me and from day one i the one who keeps calling and enquiring about it. There is nor responsibility from his end and he keeps telling that we have sent an e-mail to Mumbai and they are working on it. I suggest the authorities who look in to this, to kindly resolve my query. Or my next step is to place a complaint in the news paper about SITEL, the people who work there in the PF department and the kind of service they render. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 15 Comments | |
Comments
Great Job. I RECKON YOU TO PLACE A COMPLAINT IN THE NEWS PAPER SO EVERY ONE WILL KNOW WHAT A CRAPPY COMPANY SITEL IS!!!
This is such a good company and i can't understand how do they recruit such incompetant holes over there.
I think the company is filled with people who do not know their job. Is this company has a back door interview where you bribe them and your in.
This must be the only way how these would have got in.
If these kind of people survive then one day this company will go to the dogs, as they recruit dick heads.
I think the company is filled with people who do not know their job. Is this company has a back door interview where you bribe them and your in.
This must be the only way how these would have got in.
If these kind of people survive then one day this company will go to the dogs, as they recruit dick heads.
I think the problem lies in the fact the Shared Services function in Sitel is centralised.Everything happens in Mumbai, and those working in Hyderabad are just contact points/punching bags, judging from the tone of the comments above.The contact points in Hyderabad are not even on the payrolls of Sitel, but get paid through Adecco.The management policies and insistence on 'cost-management', along with a tendency to squeeze the last drop of blood from its HR staff(multi-tasking etc), leads to lag in services like this.
Christina J
Christina J
Sitel is a company...i quit from there an year ago, gave my resignation trice so far yet i had been marked as absconding..havent got my dues till date
Sitel Bangalore Ltd.
I just read this post and wanted to let you know that, we agents at Sitel Bangalore also face the same issue. I am a part of Dell On Call, which is more like a sales process rather than a resolution queue. All they want is sales over sales, if you dont make any, they make you stretch your time, for which you donot get paid extra. I have done over 4 hours of extra time on certain days, but got no money for it even though being promised for it. And also the Dell client paid incentives which were promised to us at the time of joining, never had even 1 buck of that go into my account, or for that matter most of any agents here. They just find some random reason to not give you your incentives and then let you forget about it.
Also what I found out recently after one of the Team Leads quit, what he said was the Dell client paid incentives (5000/-), is a compulsory incentive for all the agents, but Sitel has setup criteria to get it, for which the agents never get it, and it all goes to the sly pockets of the senior management and managers here. This is cheap .
Initially when I joined here in January 2010, in Dell, there were about 250 people, now there are barely 80 here. Most have quit because of the low pay because you donot get the pay that you are promised. And some have quit because they cannot stand the curroption going on in here. Atleast out of the 5000/- if we were given just half of it, most o[censored]s would still be happy. Well this is clearly unfair when they eat out from what we are supposed to get. I repeat again, that is cheap .
I quit from that hole on sept 2010. the sitel site at bangalore closed down in dec 2010, all the employees were asked to move to mumbai or chennai. Well this is what a management can do a what-could-have-been good company.
Chandan R
I just read this post and wanted to let you know that, we agents at Sitel Bangalore also face the same issue. I am a part of Dell On Call, which is more like a sales process rather than a resolution queue. All they want is sales over sales, if you dont make any, they make you stretch your time, for which you donot get paid extra. I have done over 4 hours of extra time on certain days, but got no money for it even though being promised for it. And also the Dell client paid incentives which were promised to us at the time of joining, never had even 1 buck of that go into my account, or for that matter most of any agents here. They just find some random reason to not give you your incentives and then let you forget about it.
Also what I found out recently after one of the Team Leads quit, what he said was the Dell client paid incentives (5000/-), is a compulsory incentive for all the agents, but Sitel has setup criteria to get it, for which the agents never get it, and it all goes to the sly pockets of the senior management and managers here. This is cheap .
Initially when I joined here in January 2010, in Dell, there were about 250 people, now there are barely 80 here. Most have quit because of the low pay because you donot get the pay that you are promised. And some have quit because they cannot stand the curroption going on in here. Atleast out of the 5000/- if we were given just half of it, most o[censored]s would still be happy. Well this is clearly unfair when they eat out from what we are supposed to get. I repeat again, that is cheap .
I quit from that hole on sept 2010. the sitel site at bangalore closed down in dec 2010, all the employees were asked to move to mumbai or chennai. Well this is what a management can do a what-could-have-been good company.
Chandan R
SITEL — creating nuisance
they regularly sending like wanted call centre executives-walk in interview on and mention daily dates and creating nuisance....their contact address SITEL,2722,y-block 7th street,12th main road,anna nagar (near hot chips) contact no:[protected] STILL HAVEN'T GOT MY PF...
Provident Fund
This complaint is in regard to my PF which I never received till date. I filled all the forms and applications in July 09 and it was told to me that I will receive it in 4 to 6 months.
I have been calling the PF DEPARTMENT in SITEL and no one knows about my issue and they keep lying every time that the concerned person is not available in his desk and when I visit the centre he’s there. His name is NARESH MOBILE NO [protected].
He keeps telling me that he will get back to me and from day one i the one who keeps calling and enquiring about it.
There is nor responsibility from his end and he keeps telling that we have sent an e-mail to Mumbai and they are working on it.
I suggest the authorities who look in to this, to kindly resolve my query.
Or my next step is to place a complaint in the news paper about SITEL, the people who work there in the PF department and the kind of service they render.
Provident Fund
This complaint is in regard to my PF which I never received till date. I filled all the forms and applications in July 09 and it was told to me that I will receive it in 4 to 6 months.
I have been calling the PF DEPARTMENT in SITEL and no one knows about my issue and they keep lying every time that the concerned person is not available in his desk and when I visit the centre he’s there. His name is NARESH MOBILE NO [protected].
He keeps telling me that he will get back to me and from day one i the one who keeps calling and enquiring about it.
There is nor responsibility from his end and he keeps telling that we have sent an e-mail to Mumbai and they are working on it.
I suggest the authorities who look in to this, to kindly resolve my query.
Or my next step is to place a complaint in the news paper about SITEL, the people who work there in the PF department and the kind of service they render.
GOt a call from the mumbai headoffice but no money in the account.
They said they e-mailed me the check number and the posted the check to my bank, but when i went to the bank and found out it never reached them.
Please do not Join Sitel.
FP complaint
Worked with Sitel almost for 2 year.. after wasting my 2 years I left Sitel now have applied for PF ( Provident Fund) those people are really freaking me out lazy after 4-6 months they even are not responding to my calls and mails... really wanna launch a complaint against them worst people to work with, they will make everyone work like donkey and make money from your blood, ruthless, inhuman people, even after leaving the company they even would boughter about our PF amount Amm calling ROOPA(PF Associate) everyday but no response from her & no reply on mail...
Hi.. Offer letter was provided and asked to join after 3 weeks..before three days from the date of joining they say tat we do not need anyone for the process..this is the worst behaviour by the management...plz dont join sitel...u will regret ur decision
Yes, this company sucks ... they have taken an year time and Still I haven’t received my PF yet.. Im in a very tight situation... Someone please give their contact number or email so that I could try something ... :( pls whatsapp me their contact to [protected].. Thanks in advance..
Sietel — Bill not received
Recently I bought Air tel Sim card..My billing date was on May 4th. But so far I did not get information regarding Bill Amount.I request you to send the Bill amount to be paid through SMS..[protected]