[Resolved] Snapdeal — ordered item was not delivered after one month.

[Resolved] Snapdeal — ordered item was not delivered after one month.

B bibhupanda from Salem, Tamil Nadu

I placed an order on "Snapdeal.com' for a mobile "Samsung Galaxy S duos' RS-9299.. 6 month EMI on 17th-Aug-2013, Today is 17th-sep-13. till now i havent received the order. I have already send a complain mail to their customer support but there was no response from their side. I have only received a mail containing the Complain ticket number and stated that they will contact me within 48hr. but no contact. I have send today another mail that if they are not capable of delivering the item then i want full refund with one month interest , because it is already one month and i have paid the first installment. I am suggesting you please ""DONT BUY FROM SNAPDEAL.COM"".. +1 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved Oct 23, 2013 Updated by bibhupanda After waiting for 45days i.e i placed order on 17th-aug-13 and it has not been delivered till 3rd-oct-13. So i decided to cancel, and i have cancelled the order on 3rd-oct-13, i Have got a confirmation mail that the refund will be processed within 5-7 days. but today is 23rd-oct-13 and till now i have not received the refund money...
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snapdeal_help

from Delhi, Delhi

Dear Sir/Madam,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on <insert date> has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team