[Resolved]  Sodexo Meal Pass — Affiliates not open to accepting Sodexo meal pass

Address:Gautam Buddha Nagar, Uttar Pradesh

This is regarding Sodexo Meal pass affiliate – Subway, Sector 50, Noida (full details mentioned below) is not acting as appropriate as a Sodexo affiliate should. Let me quote two incidents that I have faced with them:

1. I went to their shop (there is a big Sodexo sticker on the door) and ordered a sub there. The bill was Rs 102. I offered them Rs 100 meal pass and Rs 2 cash. However, the salesman there outrightly refused to take part payment in sodexo. He mentioned either I should pay entire Rs 102 in sodexo or the entire amount in cash. As you would know, there is no denomination of Rs 2 in sodexo, I tried to reason out with him, however he was adamant about it. After great difficulty, he finally agreed to accept it. However, this incident has been repeated even after that.
2. I ordered for home delivery and when I tried to pay through Sodexo, they mentioned that meal pass is accepted only for dine-in and not for home delivery.

I am not sure if Sodexo takes any feedback about your affiliates and if it checks on the appropriate acceptance of Sodexo at their affiliate outlets, but I thought it is imperative to pass on this feedback. I sincerely hope an appropriate action would be taken.


Outlet Details
Subway, Noida
Address
B-1/24, Central Market, Near City Centre Metro Station, Sector 50, Noida
Phone number
[protected],[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Noida
    Uttar Pradesh
    India
    File a Complaint