[Resolved]  Sony Bravia 32' LCD TV — Picture hazy-LCD Panel is defective

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South 24 Parganas, West Bengal

Hi,

I bought a Sony Bravia 32" LCD TV in 2009 Nov. The TV was running fine till May 12 when all of a sudden I found one morning that a thin horizontal green line is appearing in the screen and picture below that is shaking and unclear.I lodged a complain with Sony call center. The engineer visited my place and told me that its a problem of LCD panel and need to be replaced which will cost me around Rs 9500/-. I was shocked to listen this and as very heartbroken to think that a TV set less than 2.5 yrs old has gone defective. Since childhood I have an affection for Sony and alays wanted to have a Sony product with my own money. This is a huge blow to me. I also enquired the engineer about the guarantee of the LCD display panel and he said that its an electonics product and it can go defective...My question is then why Sony? The price of Sony products in its range is the maximum in the market. Sony is meant to be much superior to its counterpart. I am writing this mail ith much hope that a Sony LCD TV costing me around Rs 36000/- gone defective only in 2.5 yrs of purchase, where a TV is generally meant to last long. we have another TV at home..Its Onida KY series bought in 1995 and its running fine. Please help me to get my TV in running condition again. samik banerjee [protected] banerji.[protected]@gmail.com