[Resolved]  Sony Ericsson Xperia X10i — 3g not working in handset

Address:

Shimla, Himachal Pradesh

Dear sir,

I have bought xperia x10 i just 2 months back and I am haveing trouble with the phone from the very first week of purchase, the problem I am encountering is that the 3g services cannot be used in the phone for more than 2-3 days. The internet is disabled automaticaly on 3g mode, at first i contacted the service provider of 3g [ bsnl ] in my town and got the sim changed but to no use the problem still presisted, I even changed my number 2 times but of no use the internet signal would not last for more than 4-5 days. I even got the sims of bigger capacity {latest being 128 k} available with the service provider. Ironicaly all the sims are working properly in anyother 3g phone, i also have a sony ericsson w595 and 3g internet is working properly in it. There seems no fault with the service provider, i have even updated my phone with update service twice but that also didnot help. I got the updates also done by the service centre. It seems they cannot understand the problem with the phone. They keep on giving me further dates, they have no solutions to my problem. I talked to the head and owner of service centre MR JOHNNY and discussed the problem with him, he was convinced that there is a manufactuering defect with the phone and told me to call MR SACHIN head of technical and services department, MR SACHIN instead of listening to my problem told me that the phone was ok and the problem was with the service provider, he did not seem bothered about the problem and disconnected the phone. when I rang him again he told me he would call after 10 mins but his 10 mins are not over as yet.
Finally, i went to the shop where i bought the phone and gave my phone to the promoter, he used the phone with his on 3g sim and after 18 hrs encountered the same problem.

kindly, look into the matter ,I would appreciate your concern.
thanking you

ROHIT KAROL