Sony — Faulty Hard disk | |||
Looks can be deceiving and SONY VAIO proves it! A cheap quality expensive product. Hi, I bought sony vaio laptop a year back and since the time i bought this having problems with it. It hangs after startup. Lately my hard disk got crashed and lost all my data, since its warranty just got over they dont take any responsibility. You can never expect this to happen from an expensive product like sony vaio , it comes with faulty hard disk. I strongly recommend not to buy Sony Vaio laptop, it just have good looks but faulty machine. Customer service is extremly poor, even they dont have any info on contact no.s of their own service centers. Faulty hard disk sure will crash atleast once within 2years They use TOSHIBA hard disks, why not to buy this product Expensive than some of the better other laptops Rude and in-experience customer support, Cheap service in expensive price Just dont go by the looks, as i did, think before buying this product or rather i would say don't keep this as an option. Not just me others too have said this.... http://www.consumercourtforum.in/f5/sony-vaio-sells-e-series-laptop-faulty-hard-...⇄ https://www.consumercomplaints.in/complaints/sony-karnataka-c567984.html http://www.techsupportforum.com/forums/f108/hard-drive-failure-in-sony-vaio-4500...⇄ http://www.consumercourt.in/product-services/60436-sony-vaio-e-series-hard-disk-...⇄ -Victim Shashi Was this information helpful? | |||
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Dear Sir,
We would like to check upon your concerns. Please share your complaint no. with us. Also share your emial ID and contact no. with us here. We will need these details to assist you further.
Regards,
Sony India Team
We would like to check upon your concerns. Please share your complaint no. with us. Also share your emial ID and contact no. with us here. We will need these details to assist you further.
Regards,
Sony India Team
I am owning VPCEA23EN laptop and i am facing the hard disk problem. It was working fine. All of a sudden the blue screen of death came and after that its not booting at all. I have all my data lost. I m too frustated. Very worst laptop ever had. Who will bare for my loss?I had used Lenovo, HP and found it much better. I got that on June 2010. I have Sony TV, Home theater. Even my car stereo is Sony. I had lot of trust on Sony. But now
I am fooled easily by Sony Corporation.The lifetime of the laptop is just 2 years, and for that i had to pay 42k. It makes me to think about all the other investments in Sony and my future plans to buy Sony Products.
Rajarajan S
I am fooled easily by Sony Corporation.The lifetime of the laptop is just 2 years, and for that i had to pay 42k. It makes me to think about all the other investments in Sony and my future plans to buy Sony Products.
Rajarajan S
I agree with you, SONY INDIA provides all these things : (IAM from Mumbai)
"Faulty hard disk sure will crash atleast once within 2years - yes
Sony PPL are INEFFICIENT in Solving Problem .- YES (Sony People can Provide Assurance of Problem can Occur Again)
Rude and in-experience customer support - yes (They r WORST)
When i asked them about solving the Problem, Useless Sony Service ppl REPLIED -( YES Problem can OCCUR even after 2-5 days.)
My problem was OS not found, BSOD (OS not found is Hardware Problem, They cannot solve it) They are INEFFICIENT People.
See SONY ASIA AFFECTED Model Link : (http://www.sony-asia.com/support/resources/en_AP/usefulinfo/HTB_issue/Affected_...⇄
Sony Asia Website : 20 January Updates - u can see Affected Model
"Faulty hard disk sure will crash atleast once within 2years - yes
Sony PPL are INEFFICIENT in Solving Problem .- YES (Sony People can Provide Assurance of Problem can Occur Again)
Rude and in-experience customer support - yes (They r WORST)
When i asked them about solving the Problem, Useless Sony Service ppl REPLIED -( YES Problem can OCCUR even after 2-5 days.)
My problem was OS not found, BSOD (OS not found is Hardware Problem, They cannot solve it) They are INEFFICIENT People.
See SONY ASIA AFFECTED Model Link : (http://www.sony-asia.com/support/resources/en_AP/usefulinfo/HTB_issue/Affected_...⇄
Sony Asia Website : 20 January Updates - u can see Affected Model
What help will u provide SOny india ppl When ur sony Service People are so INEFFICIENT in MuMBAI And other states.
Dont Waste time going to Sony Service centre Since they cannot provide Help, rather they can GIVE ASSURANCE That Problem Will COME even AFter 2-4 days.
Warranty Card has NO Meaning, So it is USELESS
Sony ppl CANNOT GIVE ASSURANCE that Problem like OS Not found, BSOD will be solved
Dont Waste time going to Sony Service centre Since they cannot provide Help, rather they can GIVE ASSURANCE That Problem Will COME even AFter 2-4 days.
Warranty Card has NO Meaning, So it is USELESS
Sony ppl CANNOT GIVE ASSURANCE that Problem like OS Not found, BSOD will be solved
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Sony VAIO — hard disc
I have bought a Sony Vaio Laptop on 17.07.2010. With in a span of 2 months I have changed my hard disc twice, since I have warranty I was able to change my hard disc without any charge. I have put a mail seeking for the help whether it is a Problem with the Device itself but till date I have not received any mail from them. I need your help for further proceedings.Model No: VPCEB24EN
S.NO:[protected]
i).SONY VAIO- COMPLAINT NO: 5678820