Toshiba India Customer Care

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Tollfree:
1 800 200 8674
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1 800 118 674
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Phone:
+91 12 4499 6600
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Fax:
+91 12 4499 6611
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Work days:
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
View More Information...
Satisfactory Rating
2%
Complaints
244
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Toshiba India related photos (16)

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Toshiba India Customer Care related pictures (16)

Toshiba India Complaints & Reviews

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Toshiba India — Issue with keyboard of my toshiba laptop

 abheymittal1 on Feb 12, 2016
Respected Sir,
I have bought a toshiba laptop l50-b y3110 in Aug 2014 with 3 years warranty.
After quarter of year it started giving me troubles. Till date they have changed the top cover if lid, screen, adapter.
Now 10 days back some of its keyboard keys stopped working. I complained toshiba about that. The engineer visited my place and said that it can't be changed because of two small 2mm cracks above the power cord socket on the side of the laptop.
The crack has nothing to do with the keyboard for a consumer as the consumer don't know while purchasing the laptop...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba India — Led tv complaint

 pankoj on Jan 28, 2016
I M Already Complaint dtd on-18.01.2016, Repeatedly Complaint not resolved till Date...Service center said again will be complaint resolve after 10 Days ..

I am very irritated, Please resolved this complaint immideatly ...

ID-SRIH0024508
MOBILE-7077757787...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Worst Led tv

 JYOTI PRAKASH RAY on Jan 26, 2016
Toshiba TV is the worst set one might ever buy. My TV is showing faults every three months after repair. I had even dragged the co to consumer court after which they replaced the faulty set, but after six months the same issue reappeared. Would advise fellow consumers to complain before consumer forum and settle only for money back. The products of this company are horrible....
Complaint comments  Read comments Complaint category TVs

Toshiba India — My tv is not working

 rajput g on Jan 24, 2016
My tv is not working when i call service centres she says your issue solved in next working am so tired please improve your service......
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba led: last three month toshiba service peoples are doing harassment

 manojpatra81@gmail.com on Jan 13, 2016
Sub: toshiba led: last three month toshiba service peoples are doing harassment bill number: 1928/1213/01504 on 8/10/2015, i raised an complaint to toshiba service center as 'srxg0018165'. Toshiba people came to my home after so many followups and taken my original tv mother board without proper investigating and replace the very old motherboard, confirmed me 'now tv will work fine'. But at the same day i got the same problem again. I called to the service center and confirmed him that " my led has still same issue and asked him to solve asap". Till today i am doing followup followup. ..No...
Complaint comments  Read comments Complaint category TVs

Toshiba Led Tv — Refuse and used led tv against replace new lcd tv

 ganeshhambarde on Dec 18, 2015
I have purches toahiba led tv 56 in from vijay sale but led not working properly i complain to the vijay sale and toahiba company but problem not solved then they agree to give new replace same led tvbut they can't give new replace tv he gave used tv and deffective remote so please justice me...
Complaint comments  Read comments Complaint category Loans

Toshiba — No picture display on the screen

 nethra.t on Dec 11, 2015
We have purchased led tv model no 39p2305ze serial no e11x15ho1542c1 . On may 2014 .. there is no display on the screen only audio is heared .. we are not happy with the product .. as it is not working .. We request you to send for service as soon as possible. Kindly do the needfull...
Complaint comments  Read comments [2]Complaint category TVs

Toshiba India — Faulty TV Set

 Mehfuz on Dec 7, 2015
Dear Sir/Madam, This is to bring to your notice that on 13 Jan 2015, I bought a Television set of Toshiba Company Model No. Tos Led 32pu200 at the cost of Rs 23, 500. However, I am sorry to inform you that the set is faulty. The problem is the picture is not appearing but sound is working. Earlier too I had complained about this to you and was assured that your engineer would call up on me, but I have heard nothing since. Last two complaints are as follows:- Complaint No.TIPLSRYG0035261 dt. 20Nov2015 Time 10:43AM Complaint No.TIPLSRZG0008541 dt. 05Dec2015 Time 01:19PM As a result, now...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba LED TV

 vkrmvv on Nov 30, 2015
I have Toshiba 32 inch LED TV which was under warranty and got inactive, so I launched complaint with Toshiba Customer service (complaint number: TIPLSRXG0047441 dated Oct 21, 2015) In first week itself I received a call from Local service center at Vikhroli (Aditya Electronics) stating that the TV cant be repaired and will be replaced with a new model 32L5400. But the model was out of stock and hence they asked me to wait for a week. Later on, during follow up they told me on Nov. 10, 2015 that the TV model was still not available and hence Toshiba has sanctioned a refund. But till the date I...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Some lines are coming from upward to downward.

 hirakraul on Nov 9, 2015
I have purchased a LED TV 32PS200ZE (C371B9J01133J1) from Sai World, Cuttack on 07.12. 2012 vide invoice no.760 with 03 years warranty. Now, there is some problem like lining from upward to downward. I complaint several times but nobody has respond. Now, found no other way, I bound to knock the door of Consumer Court. Kindly do needful. PC Sarangi 9861180160...
Complaint comments  Read comments Complaint category TVs

Toshiba India — LED TV 32" SERL-D02T42C01899K1

 padmalochan mishra on Nov 5, 2015
LED TV is having problem in screen where the screen is coming 03 nos segments and each segment is coming horizontal lines of different brightness and the picture is coming in shadow form where previous scene is in back of present. The complain was registered in customer care center on 20th october 2015. the registered no. SRXG0045134.The service reprentative had arrived and taken photograph of screen in on condition. so far no action has been taken. this type of customer service was not expected from such a multinational company....
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Replacement LED

 altaf25in on Nov 5, 2015
Hi sir, Toshiba led department mumbai thane.not respons my compliment. my old led 29" replec & New led dispatch 32" led my home.but no say any difrent both tv. I'm not sadisfic New led.pls retain my old led. Thanks, Altaf Shaikh 9221 063 786...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Display problem

 krupakumar on Oct 31, 2015
Hai this is krupakumar i logged a complaint regading to laptop display problem 5-10-2015. almost 26 days ago till those people are not provide any service i really shame to buy a toshiba laptop service.worest experence with toshiba service...
Complaint comments  Read comments Complaint category Computers & Accessories

Toshiba India — Led tv 39''

 Kishor001 on Oct 26, 2015
I Have Purchased A New Led Tv From Vijay Sales Mira Road Branch on 01-03-2014 and After a week My Tv Difected and Made By Toshiba service center in a Week, But After 1 Year Again Same Problem Persist and again on 07-10-2015 Led Panel Defected And After My times complaint to Vijay Sales and Toshiba Customer Care they send to Technician and after 19 days The Company Sent a New LED Panel But it's Also A Defective Panel and Since the problem Not Solved bt Toshiba Company... Model No : 39P2305 Cell No. 9702153326 ; 9702626682...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Laptop hangs a lot

 RuMan Ali KHan on Sep 25, 2015
I have a toshiba satelite c 50. Its been only a year so that i have bought aa laptop and this is the second time iam giving a complain regarding the laptop.Now, when ever i open my laptop opens and after some time a sounds comes and it says u r pc has encountered a problem and it shuts down....
Complaint comments  Read comments Complaint category Computer Hardware

Toshiba — No video on screen

 Swopnendu Mohanty on Sep 24, 2015
I had purchased Toshiba 32PT200ze model from Bhadrak orissa in Dec 2014 with 1 year comprehensive & 2 years extended warranty. Till date i have facing the display damage problem. I have informed the call center on dated 7th oct 2015.Next day one of the engineer came and took photo of the led and ensuring that it will take max 7-8 days for replacement.After 10 days i again called care . They are just asked to wait and also i want to mention one thing that i donont have such a bad customer care experience from toshiba care. The excutive are clearly saying we donot know nothinng . And they have not...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Laptop mouse pad not working

 kumar4365 on Sep 8, 2015
to me Flipkart.com Download APP DOWNLOAD APP TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Hi Kalyanakumar Kalyanakumar, Greeting from Flipkart! WS Retail has shipped 1 item in your order OD303760908717043000 You will receive your shipment by Wednesday, Sep 09, 2015 The shipment was sent through: Ekart Logistics Shipment Tracking ID: WSRP2418212006 TRACK YOUR SHIPMENT...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba — TV failed within a year-PATHETIC SERVICE

 iyer_vinaya on Sep 5, 2015
TV failed within 1 year of purchase, called up customer care, 18002008674. Service person should have contacted within at least 24 hours (as was promised by toshiba during purchase). Now it is 48 hours, complain registered twice, only false assurances. Toshiba customer care are behaving like road side dealers, telling me things like the service engineer's scooter got punctured, he had too many calls in two days (wondering if Toshiba has just 1 service engineer covering NCR? ) I have equipment's of LG and Samsung.. They provide wonderful service.. Repenting trying toshiba.. Mrs. Vinaya iyer...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Toshiba India — Refrigerator has stopped working, no cooling now

 Bobbyanu on Aug 31, 2015
My Toshiba refrigerator has suddenly stopped cooling...I have got it repaired few weeks ago...the mechanic said that fridge has got damaged due to voltage fluctuations. I am just pissed of because of these frequent disruptions.I request you to kindly get back to me at your earliest convinience as this is hitting hard in summers...
Complaint comments  Read comments Complaint category Refrigerators

Toshiba India — USB port not supporting

 lalitpatil18 on Aug 31, 2015
While on-line purchasing they have clearly mention that USB port is available but as i had buy Toshiba 24P1300 61 cm (24) HD Ready LED Television from Snapdeal i found that it is not working and customer care said that USB port is only for Service use. So why they have mentioned Not Clearly mention that USB is only for service use in Item Details....
Complaint comments  Read comments [2]Complaint category TVs

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