Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
299
COMPLAINTS

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

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Address
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
42
30

Phone:

Fax:
Fax:
+91 12 4499 6611

Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...

Customer satisfaction rating
2%
Complaints
299
Pending
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (22)

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Toshiba India Customer Care related pictures (22)

Toshiba India Complaints & Reviews

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Toshiba India — HDMI Not working

 Thenu Pureesh on Aug 24, 2016
Sir I bought Toshiba Tv Model : 39P2305ZE Series on 04.06.2016. and i connect my personal computer using HDMI on 24.07.2016 when i on my personal computer HDMI not display the personal computer but if i connect the personal computer with other tv using same HDMI Cable it work super but in my tv both one and two stoped working i dont know what do kindly solve this issue as soon as possible...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — I had purchased an toshiba full hd turbo led tv 39l3300 in that its showing ssl/tls handshake failed due to that youtube is not working.

 firehearts03 on Aug 23, 2016
I had purchased an toshiba full hd turbo led tv 39l3300 with date 08-oct-2015 with invoice no ccinv-3020179187 from kingdom of saudi arabia, riyadh store name emax in that its showing ssl/tls handshake failed due to that youtube is not working when i contact here for local servicing centre tollfree no also not working i want to solve these problem or refund my purchased product if there is no solution to these....
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Model 24p1300ze - resolution of defect

 Amar Prem Khurana on Aug 22, 2016
Toshiba led tv model no.24p1300ze a bearing serial no.. E2916400285c1. Several times calls have been but problem remains unresolved. Firstly, it was told that warranty has expired but after we informed that the warranty was extended for 2 years against payment of rs.800/- and is valid up to 13.09.2016 (00384a-1). Thereafter a call came that someone will visit for doing the needful on 17/082016 but no one has turned up.

I once again request for resolution of the problem without further delay as it is causing lot of inconvenience to us.
Adarsh kumar
9868839796...
Complaint comments  Read comments Complaint category TVs

Toshiba Led Tv — Display not work

 bivudendra on Aug 22, 2016
I purchase a led on 5.8.2015, model no.23s2400ze, sr no. E411d2j00844k1. That is faulty on 14.6.2016. Submit servicing center ramgarh on 15.6.2015. Reg mob. 9905251892, complain no. Sr6h0020353. I contact customer care, vaskar sir mob no.9831919098, then kolkata susmita dash mob no.9007185074. After 2months i has no satisfy result. So i infom to you please take necessary action and solve my problem within 7 days, either i take help from consumer caourt.
Ubrat kumar satpathy. Qtr no. M/56, check post colony. Ramgarh jharkhanda....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led model no 32pu200ze

 chiranjibi mahapatra on Aug 20, 2016
Sir i have the pleasure to intimate you that i have purchased one led model no 32pu200ze vide sl. No. C399a1j04682u1 on dated 11.10.2013 from bharadwaj brothers bhawanipatna and unfortunately i am to say you that now the led arise problem on picture one part of the screen green color constantly. So i am to further request you that plz send a engineer or technician to short out the problem and make the led ready. With regards. Chandan mohapatra...
Complaint comments  Read comments Complaint category House, Apartment Rental

Toshiba India — Toshiba led tv model d36x13h00170c1

 Nitintambe on Aug 19, 2016
I have 1 toshiba led tv model d36x13h00170c1, that are having identical issues. The screen will begin to flicker, and then cut out entirely, but the sound remains on. Sometimes after an hour or two, but usually after only a few minutes of use. It happens on all inputs, with or without a source plugged in. Turning off the set, then back on will restore the picture, but only for a few minutes. They started doing this within days of each other. I have been unable to find any references to this online, despite having identical units exhibiting identical behaviors. The sets had been installed in a restaurant,...
Complaint comments  Read comments [1]Complaint category Employees

Toshiba India — Tv is not working

 kundan jadhao on Aug 15, 2016
1. i have purchased toshiba make led tv on dt.23.02.2014 mode no. 39p2305ze from your authorised dealer fairdeal arcade nagpur.
. this model is having three years warranty that is upto 23.02.17.
2. unfortunately tv was not functioning after some days and your service repaired by replacing panel.
3. unfortunately again tv is not functioning properly and was beyond repair. this time tv has been replaced from your service engineer and given me
Model no.40l2400ze. at this time i urged for the model which i have purchased fist time but they have informed me that model is obsolete.
Complaint comments  Read comments Complaint category TVs

Toshiba India — Display not working

 Kashinath49 on Aug 10, 2016
Dear sir,

I kashinath chaudhari and my regi. Mob. No 8975981525, and 2
Times i have launched complaint no is regarding my toshiba led tv model no 32p2305ze there is display problem with my tv, but still no one visit my home. I have purchased this tv on dtd 29/1/2015 with 3 years warranty. I have 2 times launched complaint no 1-tiplsr8h0014495 dtd 7/8/16, complaint no 2- tipl/ha/2016/08/09/7416-but till date no any responses from toshiba side.
Pl do the needful asap....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba LED TV Regular Display Faliure

 Keval Savla on Aug 5, 2016
I purchased a Toshiba LED TV in September 2011, Toshiba LED 40PS10E with a 3 year warranty. It seemed to be an excellent TV till the last month of the third year when the display of the TV went off. However, after a complaint, We received a replacement for the TV in a few months as it was under warranty.

We received a different model which was again not disappointing Toshiba LED 40L2400ZE (Cricket Series). This television was working perfectly unless a couple of weeks back when its display went off. It is just a year and a half that this new TV has come home. This incident makes me...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Lcd tv complaint from 11 of july 2016.

 adityachandpurkar on Aug 3, 2016
Respected sir,
I am having toshiba lcd 42 inch which is in warranty period, but tv stopd working from last 1 month for which i made a complaint to toshiba service center on 11 of july 2016 its service request no is "tiplsr7h0000247" after that complaint, technician came on and check out the whole tv but it doesnt get repair so he said that the part is not available with in 7 days the part will come and he will repair the tv or else u will get a new lcd tv. Since from then its been 20 days but no tecnician came no call came nothing has happend and when i call to customer care they are saying...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Want replacement

 abid86 on Aug 2, 2016
I bought the led from jumbo electronic vasant kunj.after that engineer come to installation at my home then he found line in upper side and bottom side engineer told me that pannel will be replace by toshiba i call to many time call in your service center but no-buddy give me response and call to jumbo also but they told me panel will be change by company so kindly give me a solution asap.if you are not give me a solution in then i will complent in consumer court

ASIF HUSSAIN & ABID HUSSAIN
+919953000407 & 9990047753...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Still my led not get repair

 kamal121 on Aug 1, 2016
Kamal chauhan here actually i just register one complaint on toshiba support regarding for led tv almost 19 days gone and no action has been take from your end and this very poor service from toshiba and i face many problem from your side to take follow up. so kindly look into this matter on priority or otherwise i need to take some strict action against your company because this is the third time we are facing this problem. and regularly i'm taking follow up with your customer care team they are saying it will get repair today so i really don't which today they are saying because almost 19 days...
Complaint comments  Read comments [2]Complaint category TVs

Toshiba India — Sr7h0044346, sr7h0050087 & tiplsr7h0053774

 vasantchaugule on Aug 1, 2016
Dear Sir,

I vasant chaugule and my regi. mob. no id 9870211988, and 3 time i have launched complaint regarding my Toshiba LED tv model no 32PX200ZE. There is display problem with my TV, but still no one visit my home. please do needfull asap....
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Toshiba led 32l5400ze

 Abhishek Nayyar on Jul 31, 2016
My name is abhishek nayyar (vice president, service, samsung india electronics pvt. ltd.) and i have a toshiba led model number 32l5400ze and my led is not working.

On the 16th of july 2013 i bought a new toshiba tv (32pu200ze) which stopped working on the 30th of july 2015. i registered a complaint of my tv and the engineer visited my home to check the tv and found that motherboard needs to be replaced. after 15 days toshiba brand told me that they do not have the motherboard with them and the only solution is to provide a replacement tv and for that i had to pay rs 4000/- extra...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led tv new panvel area pu series

 Asmit Patil on Aug 1, 2016
My led is not working so asked my dealer to send executive to sort out the issue. But the tohsiba engineer is not replying to us.
They are not picking calls and answering us when the issue will be sorted.

Toshiba Dealer name: Mr. Makrand
Contact number: 09833736053
area: New Panvel
Pin Code: 410206

Purchased from an Electroncis Store
they are also not responding to us as they said that Toshiba delaer is also not answering our calls....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 32 led

 Mahesh Vanga on Jul 28, 2016
I purchased toshiba led tv 32 inches on 15 july 2013.
The product warranty is for three years. Picture is displayed but there is a slight change in color. This started happening since last 10-15 days. I am fed up trying calling customer care as they are not responding to my call. Every time when i am reaching customer care no their executive seems to be busy and they are keeping my call on hold for half an hour and then i had to disconnect the call....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba lcd model - 32p2400ze (no display)

 Rajlatakumar on Jul 26, 2016
Dear sir, my LCD under warranty. and my complaint no. is-TIPLSR7H0013785 (10/07/2016). but no visit any service engineer at my home.


Plz sir,

repair my LCD urgently.

THANKING U

Raj Kumar
Mob. 9891048926...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — My tv 32" toshiba make has got panel failure problem, pl. give suggestion.

 ttrao25 on Jul 24, 2016
Dear sir,
I had purchased 32" led toshiba tv at sonovision, visakhapatnam, ap on 21/03/2013, now the tv has got problem in the screen in vertical lines and double image. I went to service station m/s jeeves vsp, and their feed back is the tv problem is panel problem and told simply the panel cost around rs.18, 000/-. I am suddenly hurt. Pl. Give an alternate suggestion for rectification of tv problem. Now i have unable to spend that much amount. I have very confident on toshiba make.
The details are model:32pt200ze, led sl. No:c41t42c08048k1

Bye

T. T....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 39 inch led tv

 Biplab Halder on Jul 19, 2016
I had purchased toshiba 39 inch led tv model no: 39p2305ze with 3 years warranty.
Date of purchase: 02 july 2014 from great eastern kolkata.
I had lodged complain to the number 01203870700 on 04th may 2016 complain reg no. Is sr5h0002981, after that a technician visited and examine the said 39’’ led tv and told part would be replaced after 7days the same technician came and replace that said part but led tv not working, then technician told to me that tv panel have problem and he make a service report stated panel would be replaced. From that day till today more then 2 and half...
Complaint comments  Read comments Complaint category TVs

Toshiba India — No response on complaint regarding led tv

 Aamir Mukhtar on Jul 18, 2016
My toshiba led tv is in 3 year guarantee. its purchasing date is 03/march/2015. serial no. e496d4j00177v1. mode no-40l2400ze.
On 9th july 2016, when i switched on the led tv, it was not working. audio is coming but there is no video on the tv and i made a complaint on the same day of which complaint no. is tiplsr7h0012424. from that day the are saying to me that service engineer will visit your location in 24 to 48 hours but its been 10 days and no service engineer has visited my home not even i recieved any call from their terchnical team. i am feeling cheated from toshiba india as they...
Complaint comments  Read comments [1]Complaint category Other

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