Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
322
COMPLAINTS

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

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Address
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
47
34

Phone:

Fax:
Fax:
+91 12 4499 6611

Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...

Customer satisfaction rating
2%
Complaints
322
Pending
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (25)

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Toshiba India Customer Care related pictures (25)

Toshiba India Complaints & Reviews

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Toshiba India — Bad TV quality doesnt last long then 1.5 years

 pravin singhania on Sep 23, 2016
Purchased a Toshiba Full HD LVD TV 40 " Model nr.40PB20 in early 2013 and it was completely dead in oct 2014 and go a replacement within a month now again in aug 2016 TV is complteley dead and service center says now nothing can be done !!!

is this mean that Toshiba TV onl last for 1 or 2 year maximum !!!

Pravin singhania
Mumbai
Pravin@mantrax.co.in
9320089914...
Complaint comments  Read comments Complaint category TVs

Toshiba — Complaining about misbehavior of executives

 Rabiya Siddiqui on Sep 21, 2016
I made a complaint about my LED TV Toshiba on 19 Sep'2016 but till now no action has been taken by them... its totally company... only bad people are there... rubbish... very bad service providers... executives are also very bad... always phone hanged up on my face...7289042740... 9711907501... guys... i want to know when they will come????????/// if i knew it then never ever purchase this bloody TV..Bad company......
Complaint comments  Read comments Complaint category TVs

Toshiba India — Repair / Replacement during the warranty period for my 29 INCH LED PANEL.

 G. Ramu on Sep 19, 2016
On 1-Mar-2014, I purchased TOSHIBA LED Panel 29 inch with 3 years
comprehensive warranty. During the warranty period there was a
problem in the TV and no display has come. I registered a complaint
with Toshibha India regarding this and my service request No. is
TIPLSR8H0026526 and I gave several e-mail msgs to Toshiba customer
care.

My LED panel has been taken by the customer care centre and they
gave me a job sheet.

However, till now they have not repaired / replaced the LED Panel.

More over they have not...
Complaint comments  Read comments Complaint category TVs

Toshiba India — LED not working {Part pending}

 Ginny Sidhu on Sep 16, 2016
Called on CC number on 08 Aug'16 and engineer visited on 20 Aug'16. I provided him required details along with my Invoice copy.

27 AUG'16 : I made a complaint on 8 of august but no has turned up i m soo frustat from ur lame service its been almost a month i have not seen my TV due to picture tube issue kindly check the attachments of my TV like invoice and warranty card kindly aarange a call back for me and i made my complaint through my 7503032864.

13 SEP'16

I had a word with Harpal singh service centre number which is given by customer...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Pathetic afer sales services LCD TV set Model No.40PB20ZE Unit Serial No.C06Y61J00323KI

 hntaparia on Sep 13, 2016
I had bought toshiba lcd tv 40'" model no.40pb20ze unit serial no. C06y61j00323ki on 19.07.2012. Initially the tv was wokring good but recently on 4.09.2016 the is working only the sound was gone. I had complaint to your customer care and have lodged our complaint vide complaint no. R9h0007568 on 06.09.2016. But for the last 7 days i have been following up with your mumbai toshiba authorised service center no person attending our complaint. After several request mr. Akelesh service engineer had visited our residence.

Mr. Aklesh said that the mother board of my tv is gone and needs...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Toshiba India — Led Tv set service request number TIPLSR8H0035665 I am complaining about my tv set after 1 month the problem is not getting resolved

 Sambhav12 on Sep 12, 2016
On 8 of August 2016, I called the customer care of toshiba that my Tv is not working and after that the service engineer came on 25 August 2016 with motherboard replacement then he got to know about that the power board of the TV is not working then he replied in next 3 days I am coming with power board replacement and today on 12 August 2016, The engineer again came and said the new part which is for replacement is also not working. I am fed up with the service again I have to wait so long for the same. Ridiculous service and nowonwards I am not going to buy toshiba products and never recommended...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Poor Customer Service Support

 Aarshu on Sep 11, 2016
I had a issue with my Toshiba Television, since one day the picture went off. We called up the Customer Service Toll Free Number of Toshiba, and we were given a complaint number 8005047

They sent their representatives within 1.5hrs and these 2 guys who claimed that they were from the company that provide services for Toshiba, " Customer Support Center" said that the motherboard of my TV is gone and needs replacement. We were told it would cost around 10K, and when I requested to give some discount, they said that they can provided if I dont need a bill. I was more than happy to agree...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Refund in lieu of tv- set.( correction of spelling of name in the cheque)

 Sankar Lal Dutta on Sep 9, 2016
An order cheque for Rs. 28, 500/- dated 11.07.2016 was issued in my favour as repayment in exchange of TV set Toshiba LED, 32PT 200ZE, C28T4C02322KT.
The first name in the cheque was spelled 'Shankar' whereas in my bank account the name is spelled as ' Sankar'.
On the advice of the manager of my bank I have returned the cheque to the bearer of the same from your Siliguri Office, Darjeeling, W. Bengal for correction.
This is for information and necessary action, please.
yours sincerely
Sankar lal Dutta....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led screen. Screen not showing on time.some colour strip show on screen.

 9016618362 on Sep 9, 2016
I was purchased Toshiba led screen date on 8/4/2014.i so much satisfied for the product. But last since 2 month I suffer from the screen. Already complaint mentioned my selling dealer. Number is TIPLSR7HOO47098. Register before 1 month.i also contacted Mr. Ketan(service head Gujarat. 9375304433).he was replied good. But now situation is he can't pick my call. My family leaving without screen.is This a right way to reply customer. And components also under warranty. Engineer also visited my home only 1 time. He catches all things. He said parts in order. Still we waiting for parts.
Model...
Complaint comments  Read comments [1]Complaint category Loans

Toshiba India — Not refunding my amount

 Nvd26 on Sep 8, 2016
I bought LED 32 inch tv in 2015, i filled a complaint regarding screen problem on12/5/2016, service request no is TIPLSR5H0012661.
Company said that they dont have panel for replacement so Company approved my complete refund on 3 aug and said to pay within 3 week but till now i didnt get my amount.
I asked to their ASM about that but he don't have answer. He just forward my mail to their junior, thats it....
Complaint comments  Read comments Complaint category TVs

Toshiba India — No action on complaint

 we_jay2 on Sep 6, 2016
Hi,

I have 40' led which i bought on 28.9.2013, speaker of my led has not been working from last 1 month and i made complaint for the same with your customer care on (06.08.2016) (Complaint number:- tipn-sr8h0013422) bill/warranty card is attached, till yet no action has been taken. Every time i call customer care they provide me new phone numbers to talk to, the numbers are:-
1)+91-8130892876 - manav
2)+91-7835086410- vishal
3)+91-7835086419- vishal
On which i have been told a new statement whenever i called that your case has been closed or your part...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Unable to register complaint through mobil on your toll free number

 Jaswinder grewal on Sep 5, 2016
Sir I have purchased a led TV from Raipur electronic on 30/04/2014 and modal is 32P2305ZE and serial no is E02X14H00076K1, it's covering 3 years warranty so please send a service advisor to repair it. The problem which we are facing is only the sound is coming but picture is not coming the full screen is black. So i have explained you the whole problem which I facing and waiting for your response. Sir please send as qucikly as passible because as you know it is part of the daily life. Thanks...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Ssl/tls handshake failed problem

 firehearts03 on Sep 5, 2016
I had purchased an toshiba full hd turbo led tv 39l3300 with date 08-oct-2015 with invoice no ccinv-3020179187 from kingdom of saudi arabia, riyadh store name emax in that its showing ssl/tls handshake failed due to that youtube is not working when i contact here for local servicing centre tollfree no also not working i want to solve these problem or refund my purchased product if there is no solution to these.
If you dont have any solution to these my last option is i want a complete world wide banned internationally for lifetime to these company & whole products which they are producing...
Complaint comments  Read comments Complaint category TVs

Toshiba India — I am complaining about fixing the LED TV which U didnt

 faraz123 on Sep 3, 2016
I am very disappointed by the service you provided to us. At the time of purchasing the showroom people said that our toshiba LED is with 3years warranty and it was their offer. Your LED TV has gone bad, some part damage and they took 24 days to tell that we have to pay 9k for that part. WHAT THE HELL. TV costed 13990 and for some board part they ask such amount. Just resolve it and fix otherwise I am going to consumer court. Please call us at 9319941049...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Complaint raised not resolving by service center

 maroofahmad on Sep 3, 2016
I purchased Toshiba LED TV 32"PT200ZE on 19-OCT-2013 and was given 3 years warranty and after one years on 21/09/2015 This TV got problem and replaced by service center with new TV 32L5400ZE. Now before 10 days back I got issue with the HDMI port of TV and registered complaint SR8H0048405 with call center after two days Service engineer visited and confirmed that there is an issue with the modherboard of TV and needs to be replaced, since then I am following up with service center they are saying that my TV had 1 year warranty which has been passed. I had given them invoice copy and warranty card...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led television

 roshansinha929 on Aug 29, 2016
This is to bring into notice that my LED Television is within warranty complain was raised on 5/08/16 technician visited on 8/08/16 and promised to get it done by 17/08/16 but failed, again promised to get it done by 22/08/16 but again failed now it is 29/08/16 still no resolution and for the worst they are not even picking the phone ...It is the worst scenario which I have ever faced .So please do if any thing can be done ....
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Led tv is not working

 SUDHIR sinha kr on Aug 29, 2016
My LED is not working since 19/08/2016. I had made a complain on 19/08/2016, complain no is SR8H0033590 dt 19/08/2016 but your service centre engineers had closed this complain without attending the complain or without informing me.Then again I made a complain on 24/08/2016 on service centre no- 0120-3870700 & complain no is SR8H0041793 dt 24/08/2016. But none of your service engineers has attended the problem. even I made a call they did not pick my phone. Your service engineers no are 9650333553, 8505801801, 7835086410 & 7835086409. they did not received my call. I have tried made a call so many...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — /toshiba tv complaint no.TIPLSR7H0046809 DT 27/07/2016

 vitendra on Aug 27, 2016
I had lodged above complaint on 27/07/2016 as CRICKET SERIES LED TV which was purchased in March 2015 with 3 yrs warranty was getting suddenly off, on 2/08/2016 technician visited & informed that Mother Board is to be replaced & he will visit as soon as he receives spare from Banglore Office.
On 25/08/2016 JUNIOR TECHNICIAN who was not even knowing how to open TV or position of buttons & fixed the board but immidiately LED went off Blank & couldn't rectify the same & infromed us he will visit next day & he was hesiteted to inform the office about his mistake & for last two days no body from...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Poor quality of LED T.V

 Farida mukadam on Aug 27, 2016
I Farida Mukadam had bought Toshiba LED T.V 32PT200ZE modle in January 2014. Within a year their was some problem and my T.V was replaced with Toshiba 32L5400ZE. And now again suddenly their is some problem in its mother board and from past 1 month my T.V is not working. Their is no proper respond from Toshiba Service center and and already ask for cash back but no one from Toshiba company is taking the matter seriously....
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Toshiba LED TV 39

 Narendra Bathija on Aug 27, 2016
I have a Toshiba LED TV 39' which is biggest mistake purchasing toshiba.
Worst customer support ever.
My TV is down since 2 months now the new SR number is SR8H0014301.
I am being waiting now since 25 days and still no response from customer care when my Tv would be fixed which is still in warranty.
When I contacted customer care they said contact services center and when I contact them they say contact customer care, which is awful, when I asked customer care associates to transfer the call to supervisor support staff or manager they say no one is available that mean...
Complaint comments  Read comments Complaint category Electronics & Appliances

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