Toshiba India Customer Care

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 200 8674
1 800 118 674
Phone:+91 12 4499 6600
Fax:+91 12 4499 6611
Work days: 8:00 - 22:00 (Mon)
8:00 - 22:00 (Tue)
8:00 - 22:00 (Wed)
8:00 - 22:00 (Thu)
8:00 - 22:00 (Fri)
8:00 - 22:00 (Sat)
8:00 - 22:00 (Sun)
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,

View More Information...
Satisfactory Rating
1%
Complaints
217
Resolved
2
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Toshiba India related photos (11)

Toshiba India Complaints & Reviews

Toshiba India - No Service received.

User
 RYK on Jul 23, 2015
From June 2015 I have been giving complaint regarding my Toshiba refrigerator. Model GR-H7OUT Sr No: 000268. Was not working. Once the engineer came and checked and informed that the timer was not working properly and he had serviced and I should not have problems. But I requested him to change the part He charged me Rs 850/- (for which no receipt was issued) and promised that if need be he will immediately change the part the next time I called him. The next day I had problem so I called him on +91 8050265882. From that day onwards he has been lying to me by saying that he ordered the part and...
Complaint comments Read comments Complaint category Refrigerators

Toshiba India - LED TV no picture is coming

User
 vnbhargava on Jul 20, 2015
I have purchase LED TV in 10/1014 from Bangalore and from 18/7/15 no picture is coming in the TV, Lodge complaint service engineer visited on 20/7/15 and inform to me as follow, 1 Board is to changed for which he says that it may take 2/3 days 2 If with the board it is not ready than he has to change Display card for which he inform that it may take 10to 15 days since it has to come from noida . If i have to remain out of TV for 15 days than TOSHIBA asking me to be out of touch from all updates and news and what is happening in india, and by this you are depriving my fundamental rights and...
Complaint comments Read comments Complaint category TVs

Toshiba India - Bad tv

User
 amitgupta673 on Jul 19, 2015
Purchased an android smart LED tv
Model no. 40L5400
Date of purchse 1 july 2015
Date of installation 2 july 2015
Cost 45 THOUSAND INR
Features claimed by conpany: android, playstore, youtube, mirror screening, media player

But neither youtube running, nor any android applucation running, nor media player is working.
Even mirror screening is not working properly.
Its just a ordinary TV

Im very disappoint. I complaints many times and they told me that they are preparing software for my TV . What a joke.
They think...
Complaint comments Read comments Complaint category TVs

Toshiba India - Not getting proper service for under warranty LED which is not working from last one month

User
 Sandeep Ahuja on Jul 18, 2015
I have bought Toshiba Cricket Series LED last year which was having 3 years warranty, from last one month it is not working properly as screen of the same get automatically blank form some time. I have made many complaints for the same vide complaint numbers (TIPILSR6G0020869, TIPLSR7G0023376 &TIPLSR7G0028298. Every time their service engineer visit and change one or another part even knowing the fact that the fault is in the panel, but as per them they can not change the panel till the time the problem don't occurs in front of them. One of the engineer Mr. Rajesh told me to make a video...
Complaint comments Read comments Complaint category TVs

Toshiba India - Toshiba tv picture and sound not coming

User
 priyanka.bygging@gmail.com on Jul 18, 2015
I want to bring your attention towards the very poor quality of TOSHIBA TV. I purchased Toshiba TV 5.5 months back in Faridabad. Initially it was working good, but now the picture as well as the sound both were not coming. Its very surprising that such a prestigious brand TV stop working in 5.5 months. Kindly resolve the isue as soon as possble, I purchase the TV from Flipkart.com on 23.01.2015 Model no- 32P240081cm (32) LED TV IMEI Serial No- E37X24H02804L1...
Complaint comments Read comments Complaint category TVs

Toshiba India - service center was chagring Rs5000 in underwarranty

User
 swapnil4777 on Jul 9, 2015
sir, i have toshiba lcd product perched on 10/11/2012 with scheme of 3 years warranty.now the problem i ma facing is that on lcd screen there is some of marking is there which is i am not able to see the clear picture. i have launch the complaint on call center and engineer was visited at my home and he had checked and he told me that we have to replaced panel assy. it will take 4to 5 days. i told OK after 15 days i have called on service center. they told me that panel was not available with the company. and we have to replaced full tv set i said ok. but they asking me to paid Rs 5000/ my question...
Complaint comments Read comments Complaint category TVs

Toshiba - Regarding Shoddy Product Quality and Poor Customer Service

User
 Aditya Bapat on Jul 6, 2015
Dear Sir / Madam, I wish to bring to your notice certain issues that I have been facing with my Toshiba TV. I shall present the entire case to you and request you to redress the issue at the earliest. I had purchased Toshiba LED TV (39inches) from Vijay Sales, Near Tip Top Plaza, Thane (W) on 19-Dec-2013 (photocopy of receipt attached) (Model No.:- 39P2305ZE, Unique Serial No.:- D44X15H01492C1). I had specifically chosen a model which had provision for connecting to Set-Top box, DVD player and external speaker; all at the same time. The said model had several connection points at its rear...
Complaint comments Read comments Complaint category TVs

Toshiba India - No Customer Support for Last Three Months

User
 issakeb on Jun 27, 2015
We have been constantly following up with Toshiba Customer Care for last three months for Fridge Repair Model No GRH62UTA, they say parts are not available. Toshiba is such a reputed company how can we get such a reply that they are not having parts. This is the worst behaviour of Toshiba Customer Care towards their Customers. We are facing so much trouble as our Fridge is down for past so many months. This is the height of irresponsibility & carelessness of Toshiba towards their Customers....
Complaint comments Read comments Complaint category Refrigerators

Toshiba Led - REGARDING TOSHIBA LED DISPLAY COMPLAINT

User
 AnkushSharma1985 on Jun 20, 2015
MY COMPLAINT NO. IS SR6G0017171 DATED 09-06-2015. SIR PURCHASED TOSHIBA LED TV IN THE MONTH OF DEC-2014, NOW MY LED TV DISPLAY IS NOT WORKING I COMPLAINT TOSHIBA SERVICE CENTER RAJOURI GARDEN, MY COMPLAINT IS CLOSED WITHOUT SOLVE MY PROBLEM OR INTIMATION. ME AND MY FAMILY HAVING LOTS OF PROBLEM FROM THIS... SO I REQUESTED TO YOU KINDLY DO NEEDFUL ABOUT THIS MATTER AS SOON AS POSSIBLE....
Complaint comments Read comments Complaint category Electronics & Appliances

Toshiba - service centre not providing service

User
 love9716361948 on Jun 16, 2015
Dear sir i have purchased a led tv of toshiba set was still in warranty i registered a complaint to customer care with complaint number sr6g0015652 after registering my complaint i received a call from service centre and they inform please visit service centre with your product at the time of sale company executive inform me we will provide service at your door step now they are not providing same please lokk into the matter and inform me on 9716361948...
Complaint comments Read comments Complaint category TVs

Toshiba - non installation of tv

User
 U P RAO on Jun 15, 2015
we purchased Toshiba LED TV MODEL 32P2400 Toshiba cricket TV on the 10th of this month online from flipkart with an assurance from the concerned authorities that it shall be installed /given a demo within 48 hours but we regret to inform that despite having called the company people umteen times they have not botherd to come and install it.The tv has been delivered to yogpala no 42 1st floor 4th cross 1st main road lake city kodichikanahalli bomanahalli bangalore in the name of mr ullal rao.. we once again regret having purchased the Tv from Toshiba since today is the sixth day after having...
Complaint comments Read comments Complaint category Online Shopping

Toshiba - Toshiba - Bad customer service

User
 bajaj_vinod on May 26, 2015
We purchased a Toshiba LED TV Model number 32PU200ZE on against the Invoice number SN-1265 in the name of Sachin Bajaj on 10-10-2012 from Prakash Trading Company- Address - G-16, Vardhman Complex, Near Shakti Nagar Railway under bridge, Gulabi Bagh red light in the cost of 25000/- Rs. and we had received 3 year warranty for this LED TV. On 22nd April it stopped working, screen is blank. We raised a complaint on customer care with the reference number SR0G0042074 in the name of Dipti Bajaj - 9810839651 . engineer visit done from Toshiba, they took photographs and promised us with the replacement...
Complaint comments Read comments Complaint category TVs

Toshiba - Tv Services

User
 Naveensree on May 11, 2015
I have parches thosiba led tv parches date on 26 jan 2014 TV Module -24P2305ZE Price-15, 495.00 exact working 1 year 2 month (6 March 2015 ) i have call query complaints in customer support tv should work no-response. After few day some service executive come he checked the Tv panel problem. U r tv warranty expired the panel cost Rs.11000.00. The customer service very very worst the service executive asking to me u have parches new TV. Pls don’t parches Thousiba products. It’s my humble request to u all....
Complaint comments Read comments Complaint category TVs

Toshiba Led Tv - Complaint for Toshiba LED TV 39 inch Model 39P2305ZE

User
 meharvirgo on Mar 21, 2015
I have purchased Toshiba LED TV 39 inch Model 39P2305ZE on 11th May, 2014 from NAVEEN ELECTOTECH PVT.LTD. Model town, Invoice No 2014-15/2371, However to my surprise I observe black spot on the picture screen with in 10 months from the purchase and lodged a complaint with the Toshiba service center and the Technician visited on 10th Mar, 2015 and advise that the complete PANNEL will be changed with in a weeks time but it has been almost 11 day elapsed and still no action has been taken, I have call up that Technician ( Mr Abhey ) many time but he has not provided me any solution and given me a new...
Complaint comments Read comments Complaint category TVs

Toshiba - toshiba lED replacement and service

User
 Ugam Rajeshwar Patil on Mar 6, 2015
My LED is not working since last four months. still i haven't got replacement of LED. company representative said they have sent .but i haven't got it. toshiba service is very poor. I have already sent complaint to company, Reference Id.is :TIPLSRZF0007171...
Complaint comments Read comments Complaint category TVs

Toshiba Laptop - regarding a service

User
 achievement on Jan 6, 2015
Dear sir/mam, I atul kuamr walia purchased my Toshiba I 5 satelite series on 23rd march 2012 after 15 days it is showing so many problems so i request to the company thatreplace my laptop but they denied after that my laptop harddisk changed by service centre in every 10 to 15 days it was dumped and then the service persons replace thje harddisk or laptop the problems going my laptop maxiumlly it is been with service centre then they offered me 6 months extra warranty exept replacement then i incrised my laptop warranty and problem going on the company is not listing our problem i want to know...
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

Toshiba Led Tv - Why you should not buy a Toshiba LED TV

User
 krishnasingh07 on Dec 8, 2014
I bought a Toshiba 32 inch LED in August 2013. Within a year and a month of service the LED panel of this TV went broke. I was seeing very high contrast in the darker sections of images. I called Toshiba on October 5 2014, the servicemen arrived the next day and confirmed of a faulty panel that needs to be replaced. 20 days later a gentleman called me and told that since the model I have, has been discontinued they wouldn't’t be able to fix it. (I mean how early would you phase out your product?) Anyways he offered either a smart TV in replacement or full refund of the invoice amount....
Complaint comments Read comments Complaint category TVs

Toshiba - Complaint against Toshiba Laptop

User
 varunrupal on Nov 26, 2014
I purchased a Toshiba laptop on 17th of November. I am facing below problems with the laptop. 1) From the day one this laptop hangs and do not respond many times. Right now I am doing very light work on this machine. But it hangs all the time. 2) The laptop has very slow performance 3) It provides only 1-2 hours of Battery backup. 4) Laptop heat up problem. I registered my complaint on 20th of November on Toshiba Support Centre at "laptopcare@toshiba-india.com". This is the only email id provided by Toshiba on his website.I registered my complaint within the 4 days of my purchase.When...
Complaint comments Read comments Complaint category Laptops / Notebooks

Toshiba Led Tv - sound problem through SET of BOX

User
 Rajesh sharda on Nov 17, 2014
I have lodged my compliant against LED tv on 15.11.2014 but after 4 phone call to customer care department from 15.11.2014 to 17.11.2014, No phone call or any executive has visited to resolved the problem. what is this service?? Please send your executive today to aboide any legal action. Rajesh Sharda 9855996466...
Complaint comments Read comments Complaint category TVs

Toshiba - Premature TOSHIBA LED TV Panel failure

User
 Ravinder Tippara on Nov 16, 2014
1. I have purchased 55" RW1 TV on 25-May2013 and TV is installed on 28th May 2013. 2. TV started getting small horizontal lines on screen from May-2013 inwards. Lines will be only noticed if we view TV from closer. 3. Assumed that problem might be with DISH connection and ignored. 4. Played Blue ray disk on June 13th, lines are clearly visible on screen and identified the problem is with TV and registered a complaint on June 14th. 5. Raised service request SR6F0024370 on June 14th, exactly after 1year 17 days of TV installation 6. Technician visited the house and told us that Panel is defective...
Complaint comments Read comments [1] Complaint category TVs

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