Toshiba India Customer Care

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Working hours:
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...
Satisfactory Rating
2%
Complaints
262
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Toshiba India Complaints & Reviews

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Toshiba India — Delay in service of LED TV

 Md Asghar Ali on Apr 30, 2016
My LED TV is not having the brightness.
Sir, I MD Asghar Ali has raised complain on 12-April-2016 numbered TIPLSR4H0010758. On 15-April-2016 the support technician has advised the LED TV has to be replaced within 10 days.But till date the same has not been done.
Kindly advise how many more days it will take.

Please dial the below numbers
9438504325
9437114884...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Blank tv screen

 Rashid sayyed on Apr 29, 2016
I have purchased Toshiba Led tv 40L2400E from Carrefour Ajman U.A.E dated 06/05/2015 under 1 Year warranty, then we came down to Mumbai and installed the tv set, since then its screen is blank. I have made several complaints from mobile no.7030255939. confirmation message received on 18/02/16, complaint reg no TIPLSRZG0045345. On 20th feb 2016 technician came and promised that they will replace the tv before 20th March 2016. On 31 march I called Mr Debendra singh [mobile no.9820448067] who is attending this issue, he said ‘call next day’. after few days excuses he promised to deliver tv on 15th...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Repairing not done even after several complaints.

 SaptarshiSaha on Apr 29, 2016
Dear Sir,

This is to the bring to your knowledge that i have purchased One Toshiba Washing machine and after few months it stopped working. i made several complains but in vein. They always says that due to non availability of parts it would be late. They assured me that the job would be completed by 4/4/2016. but nobody turned up. Now i am in such a situation that the washing machine has become a box for me. The company people misbehaved very badly with me. so i would request you earnestly to kindly look into this matter and help this poor man to have his job done. The details...
Complaint comments  Read comments Complaint category Washing Machines

Toshiba India — About replacement of my led

 naina24arora on Apr 26, 2016
I am really pissed of by this so called famous company and that is why I want to raise a complain for the replacement.

I purchased a LED TV from Prakash trading company Roshanara, New Delhi, Delhi 110007
011 23234226
We complaint about the disfunction of the LED so an executive came and changed the motherboard but after a few days we faced the same problem and the motherboard was again replaced.
Surprisingly the very next day the screen went blank and the executive then took some parts of the tv set for repair but could not succeed so he took away the whole LED...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Service not satisfied

 ashagupta_b94 on Apr 24, 2016
I have purchased Toshiba Led tv 32PB200ZE from Navarang Audio Video Pvt ltd vide their inv no 6930 dated 04/08/2013 under 3 Years warranty, But I sorry to inform you that my tv is giving is giving problem since than each time either display is out or audio is out. I have complained various time to you customer care regarding this then they serviced after few days same problem arises I am very fade up, my tv is almost time is in not working condition . I am giving details of some latest contact to customer care.

09/10/2015 TIPLSRXG0019470
'01/12/2015 TIPLSR1H0016838
'04/12/2015...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Tv in warranty but company representative saying i am on leave out of town 15 days passed tv not repaired

 ajmeri007 on Apr 11, 2016
My name is ajmeri begum my thosiba tv model 2305 ze is in warranty when i register complaint to repair my tv they said tv will be repaired with in seven days it is now 15 days no communication is given to me from service center..Service center representative subashish saying contact mr basu, mr basu saying contact subshish no one giving solution to me please help
Ameri begum-- number --- 8420057119, 8229910511
Toshiba service center number --03340621090...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba-led/32pt200 complaint for screen complaint

 rajesh.nayar1979 on Mar 29, 2016
This is a high time from the earlier complaint submitted where in the solution to the same has not been provided but just a call. Request you to pls revert on the sam on high priority on weather any thing will be done from your end or have to get the same done on my own. Teh Complaint is based on the TOSHIBA-LED/32PT200 TV i purchased in 2013 and due to non availability of the bill the complaint has not been resolved. Also had gone to the vendor LULU hyper market to get a duplicate bill but they said that they do not keep duplicate copies. As a proof i can submit a Loan statement cpy where in the...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led tv panel problem

 Brijeshwar on Mar 26, 2016
It's been almost two months after my complain and receiving of message for ongoing approval till date. However in absence of any contact from company personnel, I called them and enquired regarding my complain status. After listening my reference number they just informed me that your given TV serial number is wrong. My extended 3 years warranty period is going to end on 31 March. I wonder till now why they kept quite though their technicians have already visited my house, taken all sorts of proofs and assured us for immediate action. Anyway today on 06-03-2016 I have again filed a fresh complain...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Remote does not work also power, volume switches behind l.e.d panel

 39l4353d on Mar 21, 2016
L.e.d model no (39L4353d)serial no(22M09011)remote and power switch does not work, when we start led they not show video sometime and sometime not make a sound.please provide solution . It was only one year complete to buy toshiba led ....
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Replacement under warranty of toshiba 39'' led p2305

 sharan Adeppa on Mar 21, 2016
I hv registered complaint for my toshiba 39" p2305 led on 12th jan 16,
Bt still im nt getting any proPer kind if response from ur side.
Its been more den 2 month my led is off.going through mentall harassment from ur service.
Its my deep request to you to pls look into the issue n provide me the replacement at the earliest.
My service req is TIPLSR1H0016637...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led tv Issue

 gopalkgu on Mar 16, 2016
I am Gopal Krishna Gupta from New Delhi who had purchased Toshiba Led TV on 6th February 2015. I had got 3 years warranty on the product. But unfortunately within a year there occurred some black spots on the TV and TV sound quality was getting worst. So I contacted Toshiba customer care for the repair. One person from service center had come to my house for repair so he told its panel is to be replaced for bad sound issue and And within 3 days he replaced it. But the issue still persists. For black spots on LED, he told he will get back to us for this issue. When I contacted 1 weeks after, I found...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Screen of my toshiba power tv get complained.

 Jacob Jude on Mar 15, 2016
I have a toshiba power TV of 32". The model no. Of the TV is 32HV10ZE.The display of the TV get complainted.Everything in the display seems violet in colour other than white colour & there are lines on the top & bottom of the screen in different colours. Due to the violet colour & lines on the screen I can't watch the TV .Please take deceive action against this complaint....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led tv model no. 32pu200

 chetan0809 on Mar 8, 2016
Hi,

I have purchased Toshiba LED on dt.10.05.2013 model No. 32PU200 with extended Warranty for 3 years.

Now there is problem in USB port & I have registered complain in Jan 16, complain no. is SR1H0009714 & SR10027398, it has been more than 2 month but it is still pending & no support received from Toshiba Service center yet.

while I got SMS 2 times that "spare part is dispatched. but still there is no any response from Service center.

Kindly update the status & resolve the issue urgently to get satisfaction to your customer in after sales...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba led android motherboard problem

 Nik rawate on Feb 25, 2016
My self ... Purchased TV from ur shop on dated... It's not working properly now.we had already launched a complaint that it's not working from last 4 days.ur person has already visited for repairing purpose bt it's not yet solve. He told us that it will take 3 days more that means for servicing 1 TV it take full week.while purchasing u confirmed us regarding ur good service..is this good??. We had already laid 30000 for that TV.bt still why this problem happen?? Pls clr the issue as soon as possible other wise give us another TV against this damaged one. If it's not going to be happen on time than...
Complaint comments  Read comments Complaint category Family & Relationships

Toshiba — L5400 panel and motherboard damaged

 Manish Solanki 2006 on Feb 23, 2016
I have purchased toshiba p2400 led tv on 29/11/2014 from that day its having panel problem after too many calls they send me another tv same but that t.V also having panel problem after calling many times they told me buy another model they have taken extra money and send me l5400 android tv but this tv is also a faulty piece. After calling many times to service centre their superior representative there was no response.

Now i filled a case on consumer court. So guys i request you if you are facing any problem and the company not solving it so dont wait anymore directly go to consumer...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led-tv 40l5400ze/software issue

 RahulMundra92 on Feb 22, 2016
1 dialog box is coming, remove all the USB and restart with removing AC remote or control.
I followed all the instructions but still dialog box coming again n again.
I had already register compaint via call on sat at 1pm. Still not recived any call or visit.
i have received 1 msg, Details below :

Your Service Request (SR) No is TIPLSR2H0027160....
Complaint comments  Read comments Complaint category TVs

Toshiba India — I am complaining about 32 inch led tv

 Sunil Vemu on Feb 19, 2016
I have purchased Toshiba 32 inch led TV from vijayadigital, guntur, andhra Pradesh on 28/3/2015.it has 3 years warranty.my TV has got problem.send service person as soon as possible.invoice number dsgsl45-14852...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Fault in my led tv

 Negi Shobha on Feb 15, 2016
I had complained for my LED TV vide complaint no. SR1H0009564 on 7th Jan.2016, but it is pity to say that till date my complaint was not attended. Now I am thinking that I had made a big mistake by purchasing LED TV of Toshiba i.e. a very big International brand as claimed by your company. If this is after sales service then neither I am not going to purchase any product of your company in future nor recommending to my known people....
Complaint comments  Read comments Complaint category TVs

Toshiba — LED TV Toshiba-led/32pt200

 rajesh.nayar1979 on Feb 15, 2016
I had purchased a TV from LULU Connect in Oct 2013 and later on after a year there was a problem in the display where in enough of disturbances came. Had complained the same with your customer care but they are asking for the bill which i dont have and even when i checked the same with LULU they said that they also do not keep old bill records. Now the TV is idle and of no use currently eventhough it is having a 5 yr warrnaty. Request you to pls inform on what can be done the best for the complaint to be resolved. Had taken a Consumer loan for buying the TV have the Satement of account where in...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Issue with keyboard of my toshiba laptop

 abheymittal1 on Feb 12, 2016
Respected Sir,
I have bought a toshiba laptop l50-b y3110 in Aug 2014 with 3 years warranty.
After quarter of year it started giving me troubles. Till date they have changed the top cover if lid, screen, adapter.
Now 10 days back some of its keyboard keys stopped working. I complained toshiba about that. The engineer visited my place and said that it can't be changed because of two small 2mm cracks above the power cord socket on the side of the laptop.
The crack has nothing to do with the keyboard for a consumer as the consumer don't know while purchasing the laptop...
Complaint comments  Read comments Complaint category Laptops / Notebooks

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