Toshiba India Customer Care

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon District
India - 122002

Customer Care Phone Numbers and Contacts

1 800 200 8674
1 800 118 674
+91 12 4499 6600
Fax:+91 12 4499 6611
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Work days:
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Toshiba India related photos (14)

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Toshiba India Customer Care related pictures (14)

Toshiba India Complaints & Reviews

Toshiba India — Some lines are coming from upward to downward.

 hirakraul on Nov 9, 2015
I have purchased a LED TV 32PS200ZE (C371B9J01133J1) from Sai World, Cuttack on 07.12. 2012 vide invoice no.760 with 03 years warranty. Now, there is some problem like lining from upward to downward. I complaint several times but nobody has respond. Now, found no other way, I bound to knock the door of Consumer Court. Kindly do needful. PC Sarangi 9861180160...
Complaint comments Read comments Complaint category TVs

Toshiba India — LED TV 32" SERL-D02T42C01899K1

 padmalochan mishra on Nov 5, 2015
LED TV is having problem in screen where the screen is coming 03 nos segments and each segment is coming horizontal lines of different brightness and the picture is coming in shadow form where previous scene is in back of present. The complain was registered in customer care center on 20th october 2015. the registered no. SRXG0045134.The service reprentative had arrived and taken photograph of screen in on condition. so far no action has been taken. this type of customer service was not expected from such a multinational company....
Complaint comments Read comments [1] Complaint category TVs

Toshiba India — Replacement LED

 altaf25in on Nov 5, 2015
Hi sir, Toshiba led department mumbai thane.not respons my compliment. my old led 29" replec & New led dispatch 32" led my home.but no say any difrent both tv. I'm not sadisfic New led.pls retain my old led. Thanks, Altaf Shaikh 9221 063 786...
Complaint comments Read comments Complaint category Electronics & Appliances

Toshiba India — Display problem

 krupakumar on Oct 31, 2015
Hai this is krupakumar i logged a complaint regading to laptop display problem 5-10-2015. almost 26 days ago till those people are not provide any service i really shame to buy a toshiba laptop service.worest experence with toshiba service...
Complaint comments Read comments Complaint category Computers & Accessories

Toshiba India — Led tv 39''

 Kishor001 on Oct 26, 2015
I Have Purchased A New Led Tv From Vijay Sales Mira Road Branch on 01-03-2014 and After a week My Tv Difected and Made By Toshiba service center in a Week, But After 1 Year Again Same Problem Persist and again on 07-10-2015 Led Panel Defected And After My times complaint to Vijay Sales and Toshiba Customer Care they send to Technician and after 19 days The Company Sent a New LED Panel But it's Also A Defective Panel and Since the problem Not Solved bt Toshiba Company... Model No : 39P2305 Cell No. 9702153326 ; 9702626682...
Complaint comments Read comments [1] Complaint category TVs

Toshiba India — Laptop hangs a lot

 RuMan Ali KHan on Sep 25, 2015
I have a toshiba satelite c 50. Its been only a year so that i have bought aa laptop and this is the second time iam giving a complain regarding the laptop.Now, when ever i open my laptop opens and after some time a sounds comes and it says u r pc has encountered a problem and it shuts down....
Complaint comments Read comments Complaint category Computer Hardware

Toshiba — No video on screen

 Swopnendu Mohanty on Sep 24, 2015
I had purchased Toshiba 32PT200ze model from Bhadrak orissa in Dec 2014 with 1 year comprehensive & 2 years extended warranty. Till date i have facing the display damage problem. I have informed the call center on dated 7th oct 2015.Next day one of the engineer came and took photo of the led and ensuring that it will take max 7-8 days for replacement.After 10 days i again called care . They are just asked to wait and also i want to mention one thing that i donont have such a bad customer care experience from toshiba care. The excutive are clearly saying we donot know nothinng . And they have not...
Complaint comments Read comments Complaint category TVs

Toshiba India — Laptop mouse pad not working

 kumar4365 on Sep 8, 2015
to me Download APP DOWNLOAD APP TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Hi Kalyanakumar Kalyanakumar, Greeting from Flipkart! WS Retail has shipped 1 item in your order OD303760908717043000 You will receive your shipment by Wednesday, Sep 09, 2015 The shipment was sent through: Ekart Logistics Shipment Tracking ID: WSRP2418212006 TRACK YOUR SHIPMENT...
Complaint comments Read comments Complaint category Laptops / Notebooks

Toshiba — TV failed within a year-PATHETIC SERVICE

 iyer_vinaya on Sep 5, 2015
TV failed within 1 year of purchase, called up customer care, 18002008674. Service person should have contacted within at least 24 hours (as was promised by toshiba during purchase). Now it is 48 hours, complain registered twice, only false assurances. Toshiba customer care are behaving like road side dealers, telling me things like the service engineer's scooter got punctured, he had too many calls in two days (wondering if Toshiba has just 1 service engineer covering NCR? ) I have equipment's of LG and Samsung.. They provide wonderful service.. Repenting trying toshiba.. Mrs. Vinaya iyer...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Toshiba India — Refrigerator has stopped working, no cooling now

 Bobbyanu on Aug 31, 2015
My Toshiba refrigerator has suddenly stopped cooling...I have got it repaired few weeks ago...the mechanic said that fridge has got damaged due to voltage fluctuations. I am just pissed of because of these frequent disruptions.I request you to kindly get back to me at your earliest convinience as this is hitting hard in summers...
Complaint comments Read comments Complaint category Refrigerators

Toshiba India — USB port not supporting

 lalitpatil18 on Aug 31, 2015
While on-line purchasing they have clearly mention that USB port is available but as i had buy Toshiba 24P1300 61 cm (24) HD Ready LED Television from Snapdeal i found that it is not working and customer care said that USB port is only for Service use. So why they have mentioned Not Clearly mention that USB is only for service use in Item Details....
Complaint comments Read comments [2] Complaint category TVs

Toshiba India — Complaint against Toshiba service center and the support team

 Navaneeth Narayanan on Aug 23, 2015
Hi, I received a very bad service for my Toshiba laptop from the "authorized" center, in Kochi: Nortech Infonet (P) LTD. Kadavanthra, Kochi. I replaced my 14.0 LED display panel from the above service center on 21/10/2014(out of warranty) by giving Rs 5000. Service Report number:1600334. They provided 3 months warranty for the panel. But on the 7th month, the display panel started to show some grey grains, making it hard to view.When I went back to the service center, they wanted the system to be diagnosed and finally found out that it was a display problem.They wanted another Rs 5000 again...
Complaint comments Read comments Complaint category Computer Hardware

Toshiba — 2 years extended warranty

 Saroj Saha on Aug 17, 2015
I have sent a sms to 9818505252 for 2 years extending new LED tv. After sending sms using code( which was purchased from Toshiba technician) I received a sms on 29/07/15 regarding acknowledgement. But till date no confirmation regarding extended warranty has been received. I contact with customer care many times but till date no solution came out. With Regards
TAMAL SAHA Contact No.9903206234...
Complaint comments Read comments Complaint category TVs

Toshiba India — Unable to do extended warranty [Resolved]

 anilkvkumar on Aug 15, 2015
Dear Sir / Madam, Tried to extend my Toshiba laptop warranty but model is not getting selected in the size. Below adding URL. Thanks and Regards, Anil...
Complaint comments Read comments Complaint category Laptops / Notebooks

Toshiba India — No after sale service

 dushyant chessy on Aug 9, 2015
DUSHYANT KUMAR[CONSUMER]9911126665 invoice date 12/21/2013 invoice no P/S10000012232 first request was given to put right the tv set {MODEL NO- 40PB10ZE & SERIALNO-65054209} Six months back from today. after so many reminders the result remained zero. after that i launched a fresh request ON 21ST JULY 2015. request no is given to me is TIPLSR7G0044114. again a long wait pushes me to submit a complaint...
Complaint comments Read comments Complaint category TVs

Toshiba India — After sale service

 SukhbindarSingh on Jul 31, 2015
I bought a toshiba l50- b laptop 9 months ago so laptop is still in warranty period.Few days ago i got a prblm of overheat and shutdown.I reported the prblm in their toll free number and they told that my laptop will be repaired within 7 days.It has been 20 days now and whenever i call them they give the same answer that wait 2-3 days.Disgusting😈...
Complaint comments Read comments Complaint category Laptops / Notebooks

Toshiba India — Stolen LED TV

 BHABA KD on Jul 29, 2015
Our Toshiba 40L2400 101 cm (40 inches) Full HD LED Television (Black), Serial No. F04X20H00415K1, brought from (Order #402-1048957-3783537), was stolen from my place at Govindpuri Extn, Kalkaji, New Delhi 110019, on the 29.07.2015. We have raised a complaint for the same at our local police station at Kalkaji. Please let us know what are the policies pertaining to stolen products, and consumer redressal for the same....
Complaint comments Read comments Complaint category TVs

Toshiba India — No Service received.

 RYK on Jul 23, 2015
From June 2015 I have been giving complaint regarding my Toshiba refrigerator. Model GR-H7OUT Sr No: 000268. Was not working. Once the engineer came and checked and informed that the timer was not working properly and he had serviced and I should not have problems. But I requested him to change the part He charged me Rs 850/- (for which no receipt was issued) and promised that if need be he will immediately change the part the next time I called him. The next day I had problem so I called him on +91 8050265882. From that day onwards he has been lying to me by saying that he ordered the part and...
Complaint comments Read comments Complaint category Refrigerators

Toshiba India — LED TV no picture is coming

 vnbhargava on Jul 20, 2015
I have purchase LED TV in 10/1014 from Bangalore and from 18/7/15 no picture is coming in the TV, Lodge complaint service engineer visited on 20/7/15 and inform to me as follow, 1 Board is to changed for which he says that it may take 2/3 days 2 If with the board it is not ready than he has to change Display card for which he inform that it may take 10to 15 days since it has to come from noida . If i have to remain out of TV for 15 days than TOSHIBA asking me to be out of touch from all updates and news and what is happening in india, and by this you are depriving my fundamental rights and...
Complaint comments Read comments Complaint category TVs

Toshiba India — Bad tv

 amitgupta673 on Jul 19, 2015
Purchased an android smart LED tv
Model no. 40L5400
Date of purchse 1 july 2015
Date of installation 2 july 2015
Features claimed by conpany: android, playstore, youtube, mirror screening, media player

But neither youtube running, nor any android applucation running, nor media player is working.
Even mirror screening is not working properly.
Its just a ordinary TV

Im very disappoint. I complaints many times and they told me that they are preparing software for my TV . What a joke.
They think...
Complaint comments Read comments Complaint category TVs

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