Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 2%
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284
COMPLAINTS

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

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Address
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
34
24

Phone:


Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...

Customer satisfaction rating
2%
Complaints
284
Responses
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (19)

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Toshiba India Customer Care related pictures (19)

Toshiba India Complaints & Reviews

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Toshiba India — Toshiba 32 led

 Mahesh Vanga on Jul 28, 2016
I purchased toshiba led tv 32 inches on 15 july 2013.
The product warranty is for three years. Picture is displayed but there is a slight change in color. This started happening since last 10-15 days. I am fed up trying calling customer care as they are not responding to my call. Every time when i am reaching customer care no their executive seems to be busy and they are keeping my call on hold for half an hour and then i had to disconnect the call....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba lcd model - 32p2400ze (no display)

 Rajlatakumar on Jul 26, 2016
Dear sir, my LCD under warranty. and my complaint no. is-TIPLSR7H0013785 (10/07/2016). but no visit any service engineer at my home.


Plz sir,

repair my LCD urgently.

THANKING U

Raj Kumar
Mob. 9891048926...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — My tv 32" toshiba make has got panel failure problem, pl. give suggestion.

 ttrao25 on Jul 24, 2016
Dear sir,
I had purchased 32" led toshiba tv at sonovision, visakhapatnam, ap on 21/03/2013, now the tv has got problem in the screen in vertical lines and double image. I went to service station m/s jeeves vsp, and their feed back is the tv problem is panel problem and told simply the panel cost around rs.18, 000/-. I am suddenly hurt. Pl. Give an alternate suggestion for rectification of tv problem. Now i have unable to spend that much amount. I have very confident on toshiba make.
The details are model:32pt200ze, led sl. No:c41t42c08048k1

Bye

T. T....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 39 inch led tv

 Biplab Halder on Jul 19, 2016
I had purchased toshiba 39 inch led tv model no: 39p2305ze with 3 years warranty.
Date of purchase: 02 july 2014 from great eastern kolkata.
I had lodged complain to the number 01203870700 on 04th may 2016 complain reg no. Is sr5h0002981, after that a technician visited and examine the said 39’’ led tv and told part would be replaced after 7days the same technician came and replace that said part but led tv not working, then technician told to me that tv panel have problem and he make a service report stated panel would be replaced. From that day till today more then 2 and half...
Complaint comments  Read comments Complaint category TVs

Toshiba India — No response on complaint regarding led tv

 Aamir Mukhtar on Jul 18, 2016
My toshiba led tv is in 3 year guarantee. its purchasing date is 03/march/2015. serial no. e496d4j00177v1. mode no-40l2400ze.
On 9th july 2016, when i switched on the led tv, it was not working. audio is coming but there is no video on the tv and i made a complaint on the same day of which complaint no. is tiplsr7h0012424. from that day the are saying to me that service engineer will visit your location in 24 to 48 hours but its been 10 days and no service engineer has visited my home not even i recieved any call from their terchnical team. i am feeling cheated from toshiba india as they...
Complaint comments  Read comments [1]Complaint category Other

Toshiba India — Complaint regarding led television - replacement of motherboard

 Swadesh I on Jul 11, 2016
I had purchased toshiba 32 inch led tv model no: 32pt200ze with 3 years warranty.
Date of purchase: 18 jan 2014.
After 1.5 years, due to an issue in the led panel, it was replaced with led tv model no: 32l5400ze.
Now, the new set that i received is facing another issue and it was diagnosed as a problem with the motherboard which needed replacement.
The process of replacement of the motherboard is taking an unusually long time (more than 1 month) and i am being harassed regularly by the service centre team who keep on telling me that the motherboard has not arrived.
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — No response from toshiba tv engineer

 amit27nov on Jul 9, 2016
My TOSHIBA LED TV is in 3 year guarantee. Its purchasing date is 31/August/2014. Serial No. E21X13H00574C1.
On 6th July 2016, When I switched on the LED TV, it was not working. It was dead, as their was not any response of green or red light in the TV. I made a complaint on the Toshiba Customer Care on the same date i.e. 6th July 2016. The complaint no. as Service Request No.TIPLSR7H0005552. They told me that they will come within 24 to 48 hours working day. But on the 8th July 2016 first they told me that he will come by evening. On my second call, the person told he will come on next day,...
Complaint comments  Read comments Complaint category TVs

Toshiba India — 32pt200ze tv replacement.

 sreekumar.c on Jul 5, 2016
I purchased a led tv model 32pt200ze from your dealer m/s next singson electronics thiruvananthapuram on24/09/2013. but the same is not working since 03/02/2016 and i made several complaints with your service center. but to my utter dismay no positive action is taken by your service center except the fact that one technician turned up and reported that the same cannot be repaired and to be replaced since within warranty period. but there after there is no response from them. and now i am to inform you that if my complaint is not redressed within a period of 15 days (ie; before 19/07/2016), i will...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Television 55 inch led

 Drraghavendra Kamath on Jul 5, 2016
Dear sir, 2 years back I jhad purchased Toshiba 55 inch television for 1, 30000rupees with in a month television started giving problem and sent back to service centre at hubli, Karnataka. they charged 10, 000 rupees and replaced old television with new one.again last month same problem and again returned back to service centre but they are saying 80000 for repair, its disgusting...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Service not provided even though laptop is under warranty

 shivdas2003 on Jul 5, 2016
My laptop serial number is-2E094353S..

its over a month i have registered my complaint twice but each time nothiing was done to service my laptop even though its under warranty.

Once a technician visited and told part would be replaced but nothing has been done yet.My laptop's touchpad and mouse is not working properly but you dont care of rectifying this problem of my laptop even though its under warranty.

if you wont resolve my issue i have to file complaint in consumer forum against your negligence in solving the problem even though its under warranty.I...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Toshiba India — Lcd problem under warranty,no solution,complaint pending since 15 days

 shashi_satvik on Jun 21, 2016
Reference id : tipl/ha/2016/06/14/6572
Customer name : shashi kumar
Customer email id : shashi. Met@gmail.com
Customer contact no. : 8879660682
Customer address : s/0-shriniwas singh, behind sbi training centre, srikrishnapuri, williams town, b-deoghar
Company name:
State : jharkhand
City : deoghar
Product : lcd tv
Model : 32pb2ze
Purchased from : ruchit electronics
Purchased date : 9-aug-2015
Call type : service
Message : no picture is coming while switched on... Complete black or blur type pictrure....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Laptop

 Proud Gujarati on Jun 20, 2016
My Toshiba laptop is under warranty. The speakers are not working properly. I have tried calling their toll free number mentioned on the website at least 10 times in last 5 days. Half the time the number is not working and the remaining time they are facing tech issues. So far my complaint has not even been registered! I have also posted the complaint on their website, but so far no response on that as well! The executives on the phone do not understand English and they do not connect us to respective managers also. Terrible Terrible service!! NEVER NEVER buy any Toshiba product....
Complaint comments  Read comments Complaint category Computers & Accessories

Toshiba India — Tv not working... Terrible customer service

 sap_roy on Jun 13, 2016
Good afterooon,

I am writing this email in order to express my utter frustration on Toshiba customer service. I have a Toshiba TV which is not working. The item is still under warranty. I placed a call with customer service on 29 May 2016. A technician visited my home and told me that a part needs to be ordered. Since then I have placed many calls to customer support and all I am told is that the part has been ordered and I will have to wait. No one is able to tell me how long I will have to wait.

I don't understand why (1) it takes several weeks to get a part ordered...
Complaint comments  Read comments Complaint category TVs

Toshiba India — About service

 gaikwadgopika on Jun 11, 2016
Sir,
We had submitted complaint regarding Toshiba LCD repairs before 6 days
complaint number SR6H0005599 lodge dt on 05/06/2016 .but no any engineer visited our home from last 6 days & we asked local electrician about lcd problem, he told us to replace power supply board . we checked LCD 32PB1E power supply board prices on TOSHIBA website which shows prices of Rs.2000 to 2500 & Your engineers are telling different prices ranging from Rs.6500/- to Rs.10000/- and visiting charges Rs.400/-. We accept visiting charges but nothing is checked by TOSHIBA engineer by visit and just telling...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Problem in Toshiba TV

 vinod2016 on Jun 11, 2016
This is to inform you that i had purchased Toshiba 32" TV from Gurukripa Enrterprise.
But from last 1 month TV is not working properly. When i contacted to Gandhidham service centre he is not listening, i had contacted to Mr. Bhavesh on dated 8th May 2016 from that day till today he is not saying anything and also he is not solving the problem.
I am attaching the warranty certificate along with Bill.
So please resolve this issue on priority basis.
Hope you will send your engineer as early as possible.

I already send mail to customer support...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 55" tv

 Ranodip Das on Jun 3, 2016
Team - this is to regretfully inform you that i purchased my toshiba tv in january is suffering since then. The product is of extremely substandard quality as it had stopped functioning twice already in 6 months. The display goes off and the tv is left with just audio. The service centre technicians here are half trained and are ham-handed toward a permanent fix. I have called the customer care already twice this time and yet to get the technician at my residence. I have paid around 74k for this piece of faulty product.
Please help/assist if possible.

Regards,
Ranodip...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led model number-40ps200ze.. Sr number-sryg0007580.. G. Krishna kumari-panel bordproblem

 chaitanya82 on Jun 1, 2016
Dear team
My self Krishna chaitanya from vijayawada...we have purchaged a 40''led tv on 04-11-2013 in sonivision show room, vijayawada, in the name of my mother G.Krishna kumari (mobile:9291320629...from that time we are getting bord problem we have raised complaint two times and your team came check and changed new bords two times also, but again on Aug .2015 we got same problem and we have raised complaint, no bodey not responded again we have raised complaint then your person has came checked and said it is panelbord problem I will send request for new bord, on the month of Nov.2016we...
Complaint comments  Read comments Complaint category Appliances

Toshiba India — Non compliance of repeated complaint of 32hv10ze tv

 sanjay92 on May 31, 2016
Dear sir,

I have lodged complaint against malfunctioning of my toshiba colour tv model 32hv10ze (Sl. No. C06y18j004sski). The tv on switching on works perfectly all right for first 7-8 minutes. Then it automatically switches on and off repeatedly. This problem has started after thunder & lightening storm in ranchi on 12th may'2016.
Representative from toshiba came and even without touching the tv told that there is problem and some spare part has to be replaced. However no body from toshiba has bothered to set my tv right till date after lapse of more than 14 days.
Such...
Complaint comments  Read comments Complaint category TVs

Toshiba India — F.i.r toshiba company

 baljeetsingh47 on May 18, 2016
Help me sir mujhe 4 mahine ho gaye hai tv dekhe bina mera tv kharab ho gaya tha uske bad apke logo ne kaha hum new tv denge wo to diya hi nahi fir bolte hai ke apko paise mil jayenge jitna bhi amount hoga wo bhi nahi mila abhi tak me dukhi ho raha hu me apki company ke khilaf f. I. R karane ja raha hu kyoki me bahut dukhi hu aap logo ne wada karke bhi mujhe service nahi di is liye majburan mujhe ye complaint dalni pad rahi hai agar is mail ka rply nahi aya to me fir f. I. R kara dunga aur news walo ko bula kar sab dikhaunga mere pass sare bill hai apke bando ki recording sab proof pade hai sorry...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Ted tv

 jasimjamal on May 11, 2016
Led display faulty:

My Complain no is SR4H0013725

I had lodged this complain to Toshiba customer care in June. 15 days no information from the customer care. after 15 days when i called them they told me that you will get a new TV. After 1 week i called them they told me we have initiated a refund for the case. Manpreet is a person who deals with all the refunds he told me call on Tuesday i.e 10th of April but he is not receiving my call. Got a call from charu jaiswal she told me to give the confirmation on Tuesday. She is also not receiving my call. And i had mailed...
Complaint comments  Read comments [1]Complaint category TVs

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