Toshiba India Customer Care
Toshiba India Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
359
COMPLAINTS

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

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Address
3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
59
45

Phone:

Fax:
Fax:
+91 12 4499 6611

Additional info
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,
Altius Olympia Technology Park,
Sidco Industrial Estate, Guindy,
Chennai - 600032, India
Tel: +91 44 4299 4353

Gujarat Office:
Mr Vijay Tewari,
302, Kaycrest, 41, Parimal,
Ellisbridge, C.G. Road,
Ahmedabad-380 006,
Gujarat

Hyderabad Office:
DBS Business Center, DBS House 1-7043-46
Sardar Patel Road, Secunderabad
Hyderabad – 500 003
Tel: +91 40 4050 9200, Ext : 216

Indore Office:
Mr. Rupesh Singh
111, Royal Ratan
7, MG Road
Indore - 452001,
Madhya Pradesh

Kochi Office:
Business Communication Centre
Chiramel Chambers, Kurisupally Road,
Ravipuram, Kochi -682 015.
Tel:- +91 48 4235 7107

Kolkata Office:
Mr Niloy Sengupta,
DBS House, 10/2,
Hungerford Street,
Kolkata-700017
West Bengal

Mumbai Office:
C&B Square Building,
6th Floor, Plot No 601, 127,
Andheri Kurla Road,
Chakla Andheri, (East),
Mumbai 400059, India
Tel: +91 22 6191 1500
Fax: +91 22 6191 1540

Pune Office:
Toshiba India Pvt. Ltd.
Mr Viraj Hardas
Atharva Services,
Plot no.25/3, Satpute Bhavan,
Shivaji Nagar,
Pune-411005,
Maharashtra

View More Information...

Customer satisfaction rating
1%
Complaints
359
Pending
0
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 10:00 pm
Tue08:00 am - 10:00 pm
Wed08:00 am - 10:00 pm
Thu08:00 am - 10:00 pm
Fri08:00 am - 10:00 pm
Sat08:00 am - 10:00 pm
Sun08:00 am - 10:00 pm

Toshiba India related photos (29)

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Toshiba India Customer Care related pictures (29)

Toshiba India Complaints & Reviews

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Toshiba India — Not Replacing/Repairing Toshiba LED 40 inch TV

 akshayghai on Dec 7, 2016
I had made a compliant on 7th of last month regarding LED TV not working properly & having one BRIGHT line coming in upper part of TV & it took 6 Days to engineer to come for a visit. On engineer's visit the TV was opened by him making things more worse & whole sceen has washed out colors. He informed the LCD panel is having issue needs to be replaced from that day its almost a month from date of complaint no result in replacing/repairing. It seems TOSHIBA in INDIA is selling 3rd grade products as Rs.35000 going bad in 2 years is worrisome for the brand in INDIA as well as abroad. Please refund...
Complaint comments  Read comments Complaint category TVs

Toshiba India — 32pt200ze

 faizalkv on Dec 2, 2016
I bought Toshiba LED tv 2 year back. At the beginning itself tv stopped receiving remote signal. After continues call and mail to toshiba they replaced the board and was working since last month.

Now lines are coming on the display and not able to watch TV

I put up a compliant on toshiba through telephone on 14 th November, Nobody come to home for repair, i rushed to the nearby service center with my tv. They said board has gone, need replacement. He took some photos of tv and board, and mailed to toshiba. Now i am waiting. Every time when i am calling to Toshiba they...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — LED TV Display Problem

 ramya.p. on Nov 29, 2016
We purchased a Toshiba LED T.V. model no. 40L2400ZE serial no. E496D4J00797V1 from Value Plus Vaishali, GHZ. wide inv. no. VARI-04342 dated 17/1/2016 with 1year warranty extended upto 3years.
The display stopped appearing on 25/06/2016 and was replaced on 10/07/16. Again the display stooped appearing on 15/07/2016 and was replaced on 3/8/2016. The display problem again started on 19/08/2016 and complaint had been lodged on the same date under complaint no. SR8H0033676.
It is now more than 3 months, no action has been taken till date inspite of repeated emails and telephoning request.
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba LED TV Non-Functioning

 Tarique Mohd. Ibrahimi on Nov 23, 2016
This is to kindly inform you that, my LED TV is not working due to some internal issues. As it is in warranty period so I have filed a complain for the same on 5th of October. Later a visit was given by the Toshiba representative on 15th October and after monitoring of the LED TV a phone number (Mr. Anurag - 9560166550) was suggested by the representative for further enquiry.

When i enquired on the given phone number no one responded, so after trying several times I filed another complain the above issues on 9th November. But again there was no response from the company side. I am...
Complaint comments  Read comments Complaint category TVs

Toshiba India — LCD TV 32 Inch

 krishna bansal 90 on Nov 22, 2016
Sir,
I had done complaint of LCD TV on Toshiba Help line number on dt 16th Nov 2016 through my mobile no 9456239938. I also call on 21st Nov 2016 to help line no regarding my complaint they replied that we had send the request . But nothing had been done till date. I dont even received a call from the service centre regarding the complaint Kindly get my LCD TV repair immediately...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba 32: led tv not working

 G.s.Ramasubban on Nov 21, 2016
Above TV under warranty stopped working since 17th Aug'16.On a complaint made Toshiba Technician visited on20th Aug and found the part for display of picture is defective and he would come back within a
week with the required part. He did not however turn up even after 15 days.Again we contacted Toshiba around12-13 sept and we were informed it would take 40 -50 days to resolve. From 6th Nov we have been chasing to find the fate of our complaint. Even today we are asked to wait for some more time. We are without TV for the last 100days.
No official of the Toshiba is prepared to commit...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Led tv model 29p2305ze ch no. e20x13h002030i

 pardeep@2037 on Nov 19, 2016
Respact sir, my self suresh kumar s/o ram rattan, i have purchase a l. e. d. tv for my home. but after some time its not working properly we have complaint our l. e. d to local dealer but he do not do any solution. we have very disturbed in the end we have complaint our l. e. d on your registred mail

Thanking you

Our led model no :-29p2305ze
Ch. no e20x13h002030i
Invoice no 2037 dt.23.07.2014
Mobile no 8295236238, 9896730578...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Complaint about toshiba laptop service request no. Tiplsr8h0016314

 Binit Bhatt on Nov 19, 2016
Dear Toshiba India,
i registered a complaint regarding a Toshiba B-40 laptop with Service request no. TIPLSR8H0016314 on 08/08/2016. Service Engineer from Your Service Partner M/s Ensure Support Services (India) Ltd, Dehradun visited us 3 times but unable to solve the problem. In his last visit on dated 27/10/2016, he took the laptop with him to repair it in his office. Till date i called the firm so many time to know the status of laptop but there was no response from other side. Sir, as it is a office purpose laptop, the work is suffering so badly because of an insincere behavior of M/s...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba India — Service required under warranty

 Niyazahmed Trasgar on Nov 17, 2016
I had registered online complaint on 27/10/2016 bearing no. Tipl/ha/2016/10/27/8318 and sent tv at service center udaipur. For repairing under warranty which was on 02/11/2016 last date. But service center refused to entertain saying registration is not correct and warranty period is over. Please intervene
in this matter and repair my tv under warranty

https://www.Toshiba-india.Com/cricketseries/service-support/service-center...
Complaint comments  Read comments Complaint category Appliances

Toshiba India — LED problem

 shine_kapoor on Nov 17, 2016
Worst company ever, don't buy their product even if they give it for free. bought the toshiba led in 2015 with in 2 year its mother board has been changed twice because of some port issue. now i am facing the display issue with this product. its a product issue that's why we are getting problems frequently. but no one in toshiba is helping us in this. they are saying that raise the complain again and we will change the part. after raising the request i came to know that it will take 20 days for them to arrange that part. For gurgaon they are saying 20 *ing days. can you imagine what they will say...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Toshiba led tv model number -32pu200ze while having period of warranty information of (led toshiba) tv is not done

 Advo Shiva Sharma on Nov 8, 2016
Sir/mam
Respectfully, i want to say that my client ankur sharma, address - sharma traders in front of anand bhawan school dewa road, barabanki uttar pradesh had been bought your led toshiba on 2 nov 2013 from joya home appliances, shesh leela plaza, munsiganj barabanki costing rs. 26000 and the warranty was given 3 years. and the validity is ending on 09 nov 2016. but the led toshiba was spiled on 18 agst 2016 and my client ankur sharma complaint to the shopkeeper and also to the customer care department, complaint number - sr8h0033559 on 19 agst 2016 and from there the mobile number (08573041061-60,...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Pathetic service quality sr number tiplsrxh0041265

 r_manna on Nov 8, 2016
I am so sick of poor service of Toshiba Laptop, that I am writing you this mail. My Laptop serial no is XD421874S, I had registered a complaint with SR number TIPLSRXH0041265. The complaint was logged by my brother Ankit Singh, with issues like fan making noise, number keyboard not working, very often laptops gets hang, rubber base and some screws missing. Today, I call customer care, talk to Vijay..., decent person, but failed to provide me TAT for my SR. For last I week I had never received a call from the service center or engineers.
Never expected that brand like Toshiba with such a poor...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Toshiba India — LED under Warranty not working.LED TV under Warranty not working

 VL Chhabra on Nov 7, 2016
LED TV under warranty not working. Complaint was lodged vide Service Request No.TIPLSRX0030238 dated 19.10
2016, which was attended on 21.10.2016, some part was to be changed as reported by the Engineer, within 10 days, but nothing has been done till now, nor anything as been heard.
Please expedite action under intimation.
Thanks in anticipation....
Complaint comments  Read comments Complaint category TVs

Toshiba India — Service delay before 2 month above

 ramesh anmol on Nov 7, 2016
My 1st complant on 31.8.2016 refrance no = tiplsr8h0052459 and 2nd complant on 17.9.2016 refrance no =tiplsr9h0026316 but complant is pending any time customer care call but complant is pending pls check the complant and urgent basis rejovled this complant
My contact no 9136060086, 9891295279
Toshiba 32 inch led 32p2305ze
Purchase date 15.1.2014...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Hard Disk 2TB Show Error

 BeingKabeerKHan on Nov 5, 2016
Sir, I bought a Toshiba 2TB Hard Disk (Model Number : DT01ACA200) before 2 to 3 month. Hard Drive work perfectly and suddenly my pc show error on Boot "Warning a problem with hard drive has been detected" and after 10 to 20 second pc start and then i download Disk Checkup Tool Utility and check the Drive status and info so i found Error "Warning (One or more SMART threshold(s) exceeded).

How to fix this problem because hard drive only 3 month old.

i Also Attached a Photo.

Best Regards,
Kabeer Khan
Mobile : 8009691865...
Complaint comments  Read comments Complaint category Computers & Accessories

Toshiba India — Toshiba led 55 inch

 grover31 on Nov 4, 2016
Hi,
I bought the tv last year, from day 1 the youtube appliction is not working, i had made several complaints over the phone and got the reference no all the time. Only once the service executive came and told that mother board will be changed and will take a week for the part to arrive in delhi. Its been more than 2 months the part is nt recieved and no intimation call is recieved for toshiba. My bill no is e0434d3j00165l1. Request you to plz look into the matter

Regards
Pankaj...
Complaint comments  Read comments Complaint category Electronics & Appliances

Toshiba India — Complaint no srxh0007847 toshiba tv - repair service request pending

 Jaygidwani on Nov 1, 2016
I have logged in a service request on oct 6th, 2016 regarding my toshiba tv
The complain ref no is mentioned above. the service technician attended the complaint 3 days later and said a part was to be replaced and the cost would be intimated. after 4-5 calls, the spare part quotation was finally received on the telephone from mr rodrigues the goa service manager and i immediately requested for the spare to be ordered. i even offered to pay for a special courier. it has been more than 2 weeks since i was informed that the spare part had been dispatched the bangalore centre by a ms asha (mobile...
Complaint comments  Read comments Complaint category TVs

Toshiba India — Service not provided and more than one month over

 Tamal Halder on Oct 27, 2016
Dear Sir / Madam

Please find below about my complain and correspondence regardin my Toshiba 29" LED TV which is under warranty.

From: "tamal halder"
Sent: Thu, 27 Oct 2016 22:31:04
To: "cpcall@toshiba-india.com"
Subject: Re: No after sales support for 29'LED TV of Toshiba

Mr. Manoj Sharan

This is quite unfortunate that after reply of your this mail on 18.10.16, not a single communication was received from your end till date.

And also no proper action was taken by yourself.

Unfortunately...
Complaint comments  Read comments Complaint category TVs

Toshiba India — My Toshiba TV 32 inches

 Jay Kishan Sinha on Oct 24, 2016
I have registered complaint for my toshiba TV on 08/07/2016 and till date I.E. 24/10/2016 your company has not resolved my problem. They said that either they will replace the TV or Refund the purchase amount after one month of my complaint but till date i am only getting false number/switched off numbers of higher authority by customer care and from service center.
I think Toshiba is a very Third Class company who does not care for its consumers...
Complaint comments  Read comments [1]Complaint category TVs

Toshiba India — Toshiba ledtv not working

 Dwarkanath Kolambe on Oct 20, 2016
Hi team,
i have purchase toshiba ledtv 32P2400 on 31 march 2015 now it has stop working so
I have given the complaint regarding my toshiba TV on 9 October 2016 but still it has been not resolved. My complaint No. is TIPLSRXH0013518
My Register Mob No. is 9323097129. Your Customer care gave me of mr deependra singh but no one had visited my place till date It is my humble request you to resolve my problem.Because Now I have lost my all patience. Kindly request you to resolve this problem on urgent basis.
Please help.
Thank You
Mob:9323097129...
Complaint comments  Read comments Complaint category TVs

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