Toshiba India Customer Care

Toshiba India Customer Care

Toshiba India Pvt. Ltd.

3rd Floor, Building No. 10 Tower - B, Phase - II DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 200 8674
1 800 118 674
Phone:+91 12 4499 6600
Fax:+91 12 4499 6611
Work days: 8:00 - 22:00 (Mon)
8:00 - 22:00 (Tue)
8:00 - 22:00 (Wed)
8:00 - 22:00 (Thu)
8:00 - 22:00 (Fri)
8:00 - 22:00 (Sat)
8:00 - 22:00 (Sun)
Bangalore Office:
284 Hothur Square,
2nd Floor, 100 Feet Road
Indiranagar, Bangalore - 560038,
Karnataka, India
Tel: +91 80 2519 0800
Fax: +91 80 4909 1945

Chennai Office:
219, Regus Centre, 3rd Floor,

View More Information...
Satisfactory Rating
1%
Complaints
224
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Toshiba India related photos (13)

Toshiba India Complaints & Reviews

Toshiba India - Refrigerator has stopped working, no cooling now

User
 Bobbyanu on Aug 31, 2015
My Toshiba refrigerator has suddenly stopped cooling...I have got it repaired few weeks ago...the mechanic said that fridge has got damaged due to voltage fluctuations. I am just pissed of because of these frequent disruptions.I request you to kindly get back to me at your earliest convinience as this is hitting hard in summers...
Complaint comments Read comments Complaint category Refrigerators

Toshiba India - USB port not supporting

User
 lalitpatil18 on Aug 31, 2015
While on-line purchasing they have clearly mention that USB port is available but as i had buy Toshiba 24P1300 61 cm (24) HD Ready LED Television from Snapdeal i found that it is not working and customer care said that USB port is only for Service use. So why they have mentioned Not Clearly mention that USB is only for service use in Item Details....
Complaint comments Read comments [1] Complaint category TVs

Toshiba India - Complaint against Toshiba service center and the support team

User
 Navaneeth Narayanan on Aug 23, 2015
Hi, I received a very bad service for my Toshiba laptop from the "authorized" center, in Kochi: Nortech Infonet (P) LTD. Kadavanthra, Kochi. I replaced my 14.0 LED display panel from the above service center on 21/10/2014(out of warranty) by giving Rs 5000. Service Report number:1600334. They provided 3 months warranty for the panel. But on the 7th month, the display panel started to show some grey grains, making it hard to view.When I went back to the service center, they wanted the system to be diagnosed and finally found out that it was a display problem.They wanted another Rs 5000 again...
Complaint comments Read comments Complaint category Computer Hardware

Toshiba India - Unable to do extended warranty

User
 anilkvkumar on Aug 15, 2015
Dear Sir / Madam, Tried to extend my Toshiba laptop warranty but model is not getting selected in the size. Below adding URL. http://laptop.toshiba-india.com/service-support/warranty-extension-program/onsite-extended-warranty Thanks and Regards, Anil...
Complaint comments Read comments Complaint category Laptops / Notebooks

Toshiba India - No after sale service

User
 dushyant chessy on Aug 9, 2015
DUSHYANT KUMAR[CONSUMER]9911126665 invoice date 12/21/2013 invoice no P/S10000012232 first request was given to put right the tv set {MODEL NO- 40PB10ZE & SERIALNO-65054209} Six months back from today. after so many reminders the result remained zero. after that i launched a fresh request ON 21ST JULY 2015. request no is given to me is TIPLSR7G0044114. again a long wait pushes me to submit a complaint...
Complaint comments Read comments Complaint category TVs

Toshiba India - After sale service

User
 SukhbindarSingh on Jul 31, 2015
I bought a toshiba l50- b laptop 9 months ago so laptop is still in warranty period.Few days ago i got a prblm of overheat and shutdown.I reported the prblm in their toll free number and they told that my laptop will be repaired within 7 days.It has been 20 days now and whenever i call them they give the same answer that wait 2-3 days.Disgusting😈...
Complaint comments Read comments Complaint category Laptops / Notebooks

Toshiba India - Stolen LED TV

User
 BHABA KD on Jul 29, 2015
Our Toshiba 40L2400 101 cm (40 inches) Full HD LED Television (Black), Serial No. F04X20H00415K1, brought from Amazon.in (Order #402-1048957-3783537), was stolen from my place at Govindpuri Extn, Kalkaji, New Delhi 110019, on the 29.07.2015. We have raised a complaint for the same at our local police station at Kalkaji. Please let us know what are the policies pertaining to stolen products, and consumer redressal for the same....
Complaint comments Read comments Complaint category TVs

Toshiba India - No Service received.

User
 RYK on Jul 23, 2015
From June 2015 I have been giving complaint regarding my Toshiba refrigerator. Model GR-H7OUT Sr No: 000268. Was not working. Once the engineer came and checked and informed that the timer was not working properly and he had serviced and I should not have problems. But I requested him to change the part He charged me Rs 850/- (for which no receipt was issued) and promised that if need be he will immediately change the part the next time I called him. The next day I had problem so I called him on +91 8050265882. From that day onwards he has been lying to me by saying that he ordered the part and...
Complaint comments Read comments Complaint category Refrigerators

Toshiba India - LED TV no picture is coming

User
 vnbhargava on Jul 20, 2015
I have purchase LED TV in 10/1014 from Bangalore and from 18/7/15 no picture is coming in the TV, Lodge complaint service engineer visited on 20/7/15 and inform to me as follow, 1 Board is to changed for which he says that it may take 2/3 days 2 If with the board it is not ready than he has to change Display card for which he inform that it may take 10to 15 days since it has to come from noida . If i have to remain out of TV for 15 days than TOSHIBA asking me to be out of touch from all updates and news and what is happening in india, and by this you are depriving my fundamental rights and...
Complaint comments Read comments Complaint category TVs

Toshiba India - Bad tv

User
 amitgupta673 on Jul 19, 2015
Purchased an android smart LED tv
Model no. 40L5400
Date of purchse 1 july 2015
Date of installation 2 july 2015
Cost 45 THOUSAND INR
Features claimed by conpany: android, playstore, youtube, mirror screening, media player

But neither youtube running, nor any android applucation running, nor media player is working.
Even mirror screening is not working properly.
Its just a ordinary TV

Im very disappoint. I complaints many times and they told me that they are preparing software for my TV . What a joke.
They think...
Complaint comments Read comments Complaint category TVs

Toshiba India - Not getting proper service for under warranty LED which is not working from last one month

User
 Sandeep Ahuja on Jul 18, 2015
I have bought Toshiba Cricket Series LED last year which was having 3 years warranty, from last one month it is not working properly as screen of the same get automatically blank form some time. I have made many complaints for the same vide complaint numbers (TIPILSR6G0020869, TIPLSR7G0023376 &TIPLSR7G0028298. Every time their service engineer visit and change one or another part even knowing the fact that the fault is in the panel, but as per them they can not change the panel till the time the problem don't occurs in front of them. One of the engineer Mr. Rajesh told me to make a video...
Complaint comments Read comments Complaint category TVs

Toshiba India - Toshiba tv picture and sound not coming

User
 priyanka.bygging@gmail.com on Jul 18, 2015
I want to bring your attention towards the very poor quality of TOSHIBA TV. I purchased Toshiba TV 5.5 months back in Faridabad. Initially it was working good, but now the picture as well as the sound both were not coming. Its very surprising that such a prestigious brand TV stop working in 5.5 months. Kindly resolve the isue as soon as possble, I purchase the TV from Flipkart.com on 23.01.2015 Model no- 32P240081cm (32) LED TV IMEI Serial No- E37X24H02804L1...
Complaint comments Read comments Complaint category TVs

Toshiba India - service center was chagring Rs5000 in underwarranty

User
 swapnil4777 on Jul 9, 2015
sir, i have toshiba lcd product perched on 10/11/2012 with scheme of 3 years warranty.now the problem i ma facing is that on lcd screen there is some of marking is there which is i am not able to see the clear picture. i have launch the complaint on call center and engineer was visited at my home and he had checked and he told me that we have to replaced panel assy. it will take 4to 5 days. i told OK after 15 days i have called on service center. they told me that panel was not available with the company. and we have to replaced full tv set i said ok. but they asking me to paid Rs 5000/ my question...
Complaint comments Read comments Complaint category TVs

Toshiba - Regarding Shoddy Product Quality and Poor Customer Service

User
 Aditya Bapat on Jul 6, 2015
Dear Sir / Madam, I wish to bring to your notice certain issues that I have been facing with my Toshiba TV. I shall present the entire case to you and request you to redress the issue at the earliest. I had purchased Toshiba LED TV (39inches) from Vijay Sales, Near Tip Top Plaza, Thane (W) on 19-Dec-2013 (photocopy of receipt attached) (Model No.:- 39P2305ZE, Unique Serial No.:- D44X15H01492C1). I had specifically chosen a model which had provision for connecting to Set-Top box, DVD player and external speaker; all at the same time. The said model had several connection points at its rear...
Complaint comments Read comments Complaint category TVs

Toshiba India - No Customer Support for Last Three Months

User
 issakeb on Jun 27, 2015
We have been constantly following up with Toshiba Customer Care for last three months for Fridge Repair Model No GRH62UTA, they say parts are not available. Toshiba is such a reputed company how can we get such a reply that they are not having parts. This is the worst behaviour of Toshiba Customer Care towards their Customers. We are facing so much trouble as our Fridge is down for past so many months. This is the height of irresponsibility & carelessness of Toshiba towards their Customers....
Complaint comments Read comments Complaint category Refrigerators

Toshiba Led - REGARDING TOSHIBA LED DISPLAY COMPLAINT

User
 AnkushSharma1985 on Jun 20, 2015
MY COMPLAINT NO. IS SR6G0017171 DATED 09-06-2015. SIR PURCHASED TOSHIBA LED TV IN THE MONTH OF DEC-2014, NOW MY LED TV DISPLAY IS NOT WORKING I COMPLAINT TOSHIBA SERVICE CENTER RAJOURI GARDEN, MY COMPLAINT IS CLOSED WITHOUT SOLVE MY PROBLEM OR INTIMATION. ME AND MY FAMILY HAVING LOTS OF PROBLEM FROM THIS... SO I REQUESTED TO YOU KINDLY DO NEEDFUL ABOUT THIS MATTER AS SOON AS POSSIBLE....
Complaint comments Read comments Complaint category Electronics & Appliances

Toshiba - service centre not providing service

User
 love9716361948 on Jun 16, 2015
Dear sir i have purchased a led tv of toshiba set was still in warranty i registered a complaint to customer care with complaint number sr6g0015652 after registering my complaint i received a call from service centre and they inform please visit service centre with your product at the time of sale company executive inform me we will provide service at your door step now they are not providing same please lokk into the matter and inform me on 9716361948...
Complaint comments Read comments Complaint category TVs

Toshiba - non installation of tv

User
 U P RAO on Jun 15, 2015
we purchased Toshiba LED TV MODEL 32P2400 Toshiba cricket TV on the 10th of this month online from flipkart with an assurance from the concerned authorities that it shall be installed /given a demo within 48 hours but we regret to inform that despite having called the company people umteen times they have not botherd to come and install it.The tv has been delivered to yogpala no 42 1st floor 4th cross 1st main road lake city kodichikanahalli bomanahalli bangalore in the name of mr ullal rao.. we once again regret having purchased the Tv from Toshiba since today is the sixth day after having...
Complaint comments Read comments Complaint category Online Shopping

Toshiba - Toshiba - Bad customer service

User
 bajaj_vinod on May 26, 2015
We purchased a Toshiba LED TV Model number 32PU200ZE on against the Invoice number SN-1265 in the name of Sachin Bajaj on 10-10-2012 from Prakash Trading Company- Address - G-16, Vardhman Complex, Near Shakti Nagar Railway under bridge, Gulabi Bagh red light in the cost of 25000/- Rs. and we had received 3 year warranty for this LED TV. On 22nd April it stopped working, screen is blank. We raised a complaint on customer care with the reference number SR0G0042074 in the name of Dipti Bajaj - 9810839651 . engineer visit done from Toshiba, they took photographs and promised us with the replacement...
Complaint comments Read comments Complaint category TVs

Toshiba - Tv Services

User
 Naveensree on May 11, 2015
I have parches thosiba led tv parches date on 26 jan 2014 TV Module -24P2305ZE Price-15, 495.00 exact working 1 year 2 month (6 March 2015 ) i have call query complaints in customer support tv should work no-response. After few day some service executive come he checked the Tv panel problem. U r tv warranty expired the panel cost Rs.11000.00. The customer service very very worst the service executive asking to me u have parches new TV. Pls don’t parches Thousiba products. It’s my humble request to u all....
Complaint comments Read comments Complaint category TVs

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