[Resolved] Sony India Pvt Ltd Ex720 In5 T. V. — mother board failure | |||
i have got the model no KDL-40EX720IN5 purchased on 02.10.2012 with invoice value of Rs 79900.00 with one year warranty t.v.suddenly failed and only indicator light is blinking.I connected to company's service center. They informed that there is mother board spare failure.I have requested to REPLACE THE T.V. This is brand T.V WHICH INCLUDE LED ,HD,3D FACILITY. Company stated that ITS NOT OUR POLICY TO REPLACE T.V.even in warrenty period. dealer name SONY CENTER vadodara (Akota) BUYER NAME MUKUL MEHTA INVOICE NO AB-1967 MY MOBILE NO [protected] E MAIL ID [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Our service team is already in touch with you for this concern. Please follow the guidelines shared by our team so that your concerns can be resolved at the earliest.
For further communication on this issue, please contact us at our official direct toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com
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Sony India Team