I am a valued customer of Indane Gas for more than 30 years. Currently the LPG supplies are attached to one of the dealer by name South Madras Gas Agency, located in Madaveli, Chennai-28, vide their customer reference no.65882.
My last delivery of cylinder was made on 17.01.09. Subsequently during last week, when I tried to book for renewal of cylinder, I was told to contact on 17.03.09. I was surprised that 60 days gap is required to book for renewal of cylinder. Again when I enquired the staff regretted having seen wrong customer number and assured to deliver cylinder within a week's time. Today (16.03.09), when I tried to contact them, again I was told to contact on 17.03.09. When I told them that they has already booked the cylinder last week, this time again the staff regretted for having seen the wrong customer ID. This is really surprising the I strongly feel there is some irregularities are happening in this gas agency.
I therefore request the concerned authorities to take up the matter with the agency ON PRIORITY and arrange for permanent solution, which the customer undergoes.
for E S SUBRAMANIAN
E S Kannan (Son)