[Resolved]  Southern Railway - India / E Ticket — E Ticket - Identity Proof

When a passengers travels through Indian Railway by e ticket mode, they have to produce original identity proofs to the TTR. If some one fails to show the original proof, then they will be treated as "travelling in the train without ticket" - If a passenger forget to have the originals or lost it while travelling and having photo copy of the originals, in this case can't the passenger proove his identity with these photo copies. because the passenger is having original ticket and photo copies of proof and he is asking the railway authority that if they want the original that can be provided in the source station instead of destination station with the help of family member. - i come acorss this kind of situation, where i am not given a change to proove myself, and i was fined Rs.165o, where my tickets costs Rs.484, which is being booked one month before. even in criminal cases laws are giving chance to victims, but for a passenger who is having original ticket, original credit card and photo copy of driving license was not given a chance. I would like to know to whom i have to escalate it.
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Aug 14, 2020
Complaint marked as Resolved 
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Even i have faced the same problem recently when I was travelling from Bangalore to Tuticorin. Two of the TC's on the train agreed with me when I showed them my DL copy and later original VISA photo card. Even after that i was fined Rs.1209 at the Tuticorin rly station. The TC's were not at all co-operating with this issue even after i told them that two of the TC's had cleared in the train. This is really pathetic. I have written to the customer care, railways for an explanation and refund.
i travelled from trichy to tindivanam. I had booked e-tikcet. While travelling TTR asked a proof. I showed my photo copy of driving license. But he refused to accept it and fined. He want to show original DL. How is it possible to carry the all original id proofs. In DS having my photo and address and everthing then why they are accepting as valid id proof.

If i carry original DS or PAN card and i missed it. It is difficult to get it again. Thats why all are maintaining a photo copy of id proof. Please consider this and allow photo copy of DS, PAN card, voters id or passport.
i booked five ticket through e-ticket on 04/03/10.I didn't get ticket but my amount was deteced in my account. How can i refund my money. what is the terms and conditions.
I was traveling on March 15, 2010 from Mysore to Chennai in the Train No.6221 with my family. I went Mysore for a holiday and due to urgent message I had to return back to Chennai. I booked tickets through IRCTC website in A.C. 3 tier Sleeper class, PNR No. [protected] and PNR No. [protected] for my family (split tickets this was in Takkal quote to ensure confirm berth for my wife and daughter).

Since I was on holiday, I did not carry proof as mentioned in ERS but I was having photo identification on my credit card with my signature. Further, when tickets are booked the SMSs came to my mobile No. to give enough evident that I am the same person whose name tickets are issued.

The T.T. had misbehaved with me and with my wife. Further, he allotted my berth (B1 seat No. 47) to other passenger and asked me to pay either Rs. 3300 with receipt or Rs. 1500 without receipt. Alternatively, he asked me to go the Sleeper class so that he can sell these berth to other passenger. In the mid night he called police in the Bangalore stations and pushed me to go the sleeper class.

I wish to know the following:

1) When I am buying the tickets through IRCTC website, which is government website and SMS has to come me mobile and I have shown credit card with my photo and signature, then why this can not be treated as identification?

2) I should be asked to deposit refundable amount, and once I reach destination and when I can bring the proof to that reservation care centre, my money can be refunded. How can you treat some one without ticket just because the person has failed to provide identification at that point of time? More over penalty is also very huge.

3) How can a T.T. decide that If I go the Sleeper Class, then my mistake of not producing Ids as per ERS is ignorable or if I pay bribe to T.T.as he asked Rs. 1500 without receipt.
is there any delay in rockfort express today

Southern Railway — Tambaram Sanatorium Station has NO Parking place.

Southern Railways - Tambaram Sanatorium Station has NO Parking place.

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