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Southern Railway Complaints & Reviews

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Last updated Nov 11, 2023
Complaints 776
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152
Unresolved
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Southern Railway reviews & complaints page 35

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A
archanasridhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

station is not clean

Address:Chennai, Tamil Nadu

Sir / Madam,

Am Archana working in an MNC. The condition of the stations like Taramani and Thiruvanmayur is going worse day by day. Especially in Taramani we were not able to walk in the ground floor. The place is being the residents of cows and buffaloes. The entire place is covered with their excretional waste. Do please consider this issue and we would be thankul if you take any steps to improve it....
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U
uviji2007
from Bengaluru, Karnataka
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mismanagement

Address:Salem, Tamil Nadu

M.sagithya,salem [protected]

Dear sir,
On 30th July i reserved a birth in 3rd Ac,birth No 56 B2 coach,in train No 1063,travelling from chennai egmore to salem.whole night the AC was not working,we searched for TTE or attendants,unfortunately nobody present in the coach.The total travle was horrible,sweating.
My ticket No 48973053 PNR No[protected].request for necessary action and componsation....
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D
dreginald
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Maintenance of AC Chair Car in 6341/6342

Address:Thiruvananthapuram, Kerala

I am a frequent traveller in AC Chair Car of the Train Number 6341/6342 Thiruvananthapuram - Guruvayoor Intercity Express. The standard of maintenance of the only one Ac Chair Car Coach in the train is extremely poor. Seats are defective, Tables for eating meals are detached, no carrier to keep reading material, bathroom dirty with no flow of water....
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R
rajerm
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway reservation counter no

Address:Chennai, Tamil Nadu

THE RESERVATION COUNTER AT MAMBALAM RESERVATION CENTER HAS 12 COUNTERS. BEFOR 4 MONTHS IT WORKS 8 COUNTERS. AT MARCH 2010 ONWARDS IT IS REDUCED BY 6 CONTERS. NOW IT IS ONLY 3 COUNTERS INCLUDING CARD BOOKING ALSO. IT IS VERY DIFFICULT TO MAKE RESERVATION AND THE PUBLIC CAN WAIT TO MAKE A RESERVATION MORE THAN ONE HOUR. WE ARE WORKING AT VARIOUS PLACES AND REACH THERE TO RESEVE THE TICKET AND CONTINUOUSLY I FAILED TO MAKE RESRVATION. PLEASE...
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M
menushiva
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-ticket proof

Address:Tiruchirappalli, Tamil Nadu

Sir,
Two of my brothers travelled from Trichy to Chennai by Vaigai Express on30th June 2010, the TTR came for ticket examination & asked for proff of ID. my brothers showed their College ID card, which the TTR said is not a valid ID proof for travel & has levied a fine of Rs.720/- . When the railway ministry has declared that college ID must be considered as an ID proof for students travelling by train using E- Tickets,...
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SanthoshKumar.Puram
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Station name boards were not clear

Address:Chennai, Tamil Nadu

Hi Sir,

My name is Santhosh Kumar. I'm from Hyderabad. So I dont know Tamil which is local language of Tamil Nadu.

My problem is the name boards which show the station names were not clear in other language.

There are many notices( other than official ) on the station name board.

For Eg: Urappakam station name board. We can see only in Tamil. Other langues were covered with...
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K
karthik.444u
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not stopping in Cuddalore

Address:Cuddalore, Tamil Nadu

In Cuddalore, we have waited almost 4 to 5 years to complete the track expansion.
During that time, we suffered lot due to this construction.

After completion of this track expansion, important express trains are not stopping here. Even though Cuddalore is District capital, they are not stopping here.

The private buses are charging heavily also packing more crowd for a trip and taking their own time. Please...
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A
anishlal.g.b
from Bengaluru, Karnataka
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Train Travel Time from bangalore to Thiruvanathapuram (parashala)

Address:Bangalore, Karnataka

Hi Indian Railway,

I am working in Bangalore. My home town is close to Parashala in Thiruvanathapuram. Currently there is a Kanyakumari express and kochuveli express for commuting from bangalore to my native. but the time take for the travel is quiet too high. its taking me close to 19hrs on kanyakumari express to reach my place and kochuveli express to good either its taking more than 17 hrs. Please provide us with a new train...
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G
guest1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No TTE in Train

Address:Chennai, Tamil Nadu

Hi,

Recently My Friend travelled from Chennai to Ernakulam. At the time of Chart his status was still in RAC and he is the 1st person in that compartment for RAC (S10). But there was no TTE in that compartment. Later he found 2 other TTE s sitting in S3 after completing their work. Train is just reaching Arakonam by that time. When he asked these TTE, they told S10 is not belonging them and thus they cannot allocate a berth...
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S
sureshkumard
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train Stop has been cancelled

Address:Tiruvallur, Tamil Nadu

Sir,

Train No 6221 has been stop regularly at Thiruvallur Railway station,But suddenly they remove tiruvallur stop for 6221 kaveri express from July month Onwards .This train is very useful for who working in Bangalore.We are regularly travelling in that train on weekends And they are nearly 40 -50 members left down in Thiruvallur stop

Please help me to sort out the issues



Regards,br...
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D
devikavyas.here
from Bengaluru, Karnataka
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Lethargy by staffs

Address:Chennai, Tamil Nadu

Hi All,

Am seriously ashamed of the Railway Systems available between Madras Beach to Chengelpet.

The Hon. Railways have scheduled restricted Train Timings in this slot, due to infrastructure issues. We the commuters without any option try and use the best of this available.

The challenge is, the timing of TRAINS are just at the disposal of Railway Authoiries. Worse, the Trains run 30 minutes...
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Nagarajan Sundaram
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flying Squad checking authenticity - improper approach

Address:Chennai, Tamil Nadu

I work for one of India s biggest Group of companies and represent their Cellular division , holding designation as a DGM . I frequently travel down south of Tamilnadu by Southern railways , as a part of my official tour every month .Pandian express (Train no 2638) is a preferred train due to the convinent timings and routes covered by the train . The ticket bookings are done by our office thro Travel guide services, e ticket mode . I have...
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Address:Kottayam, Kerala

Sir
I am a serving soldier in Manipur ,When I am going to posting my authority issued army warrant for my travel to Kottayam to Howrah . I went to Kottayam for cancelation reserved the ticket (warrant No-09AA276944,PNR No[protected]and change the date then refused to reserve due to railway software not accepting to split the ticket on warrant so that I reserved another ticket on payment(PNR No[protected] and[protected].I...
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S
Santosh swarup Panigrahi
from Bengaluru, Karnataka
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Not refunding my money

Address:Bangalore, Karnataka

My train (no-2430) on 3rd oct2009 was got cancelled. I filed the TDR with reason as Train canceled. The Status currently showing as GGM approved and I got only 636/- only refunded, where the total price of the ticket was 6360/-. So as per the rule total amount should be refunded as the train got cancelled.
Could you please recheck the same and do the needful to return the total amount.
I'm giving all the train details below....
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K
Kanthilal M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges at Parking lot

Address:Bangalore, Karnataka

At the city railway station the charges for 2-wheeler parking between 0 - 2 hours is printed at Rs 3 on the board whereas the same is not published on the ticket issued for parking. The attender does not agree to take any amount less than Rs 5 at the parking lot.

The number of 2-wheelers parking at the railway station every day will be humungous and collecting Rs 2 extra from every vehicle is a big money.

Why...
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LOGANAYAGI DIVYA
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train Ticket - Refund

I tried booking a train ticket from Chennai Egmore to Tiruchirapalli on 20th Mar 2010. An amount of Rs.205 was debited from my HDFC account though I did not get the ticket page. Kindly refund the same at the earliest.

Train Name: Pandian Express
Transaction ID : [protected]
Date of Journey : [protected]...
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K
Kalarani
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invasion into Reserved coaches

A friend of mine and I were travelling in Pandian Express from Madurai to Chennai on 14th of March, 2010 in S12 (which is the last coach of reservation, after which the unreserved coach starts). Ours was the last compartment. At some station a bunch of people got into the coach and started occupying the area between the seats and the pathways. It caused incovenience to the people in the compartment in moving around and also the passengers...
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Dr. P. Zachariah
from Vellore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electronic signs for coach positions at Katpadi Railway Station

It is many months since the equipment for indicating train numbers and coach positions in trains was installed at the Katpadi Railway Station. But so far all it displays are public relations announcements. Passengers are put to great inconvenience because of this. This sytem is working very well at the Bangalore Cantonemnt station, much to satisfaction of the passengers. It is a pity that this infrastructure installed at great cost does not...
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L
LOGANAYAGI DIVYA
from Hyderabad, Telangana
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Refund for failed transaction

I tried booking a ticket to Tiruchirapalli from Chennai Egmore in Rockfort Express through IRCTC website on[protected]. Though the amount of Rs.260 was deducted from my HDFC Netbanking, I could not book the ticket due to some transaction failure.Kindly refund my money at the earliest.

Transaction ID : [protected]...
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V
Varadharajan Swaminathan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Maintenance of AC coaches

Sir/Madam,
I travelled two tier AC coach (A2) from Aluva to Chennai by Train # 6042 Allepey Chennai express on 03-Feb-2010. I and my co-passengers had a bad experience to see cockroaches and rats running everywhere. We had no option but to be accomodated and sleep along with these creatures, with the fear that something will get into our ears and or probably bite us during our sleep. Infact it is written by someone inside the coach...
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