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Southern Railways - Suggestion

 
160 Reviews
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  K S Varadhan
I write with reference to Train No. 6203 Tirupathy Express. It has a First Class compartment and as soon as the train reaches Perambur all types of passengers rush in pushing away bona fide passengers. On the last ten I occasions I never saw a TTE visiting the compartment. I propose to Railways to replace this with an AC Chair Car regulated by a TTE.. This will improve passenger convenience and prevent loss of revenue to Railways.
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toilet discomfort - Southern Railway

in the newly opened railway line between Tiruvarur - Nagore Section. nagapattinam Railway station has more paseengers came from north india with families for visiting Vailankani Shrine, i yesterday went to nagapattinam railways station in the morning and see lot of ladies using beside of the railway line for open toilets, then i asked the railway officials about the toilets (i konw the already constructed) they said the toilets has no water tank and there is no water connection for drinking also, Where is the Passenger Amenities Nagapattinam Railway Station.
 
To
The officials and The Hon'ble Ministers concerned,

I would like to bring to your kind notice that when the Hon'ble Railway Minister Shri Lalu Prasad announced sometime back that the three berth system (Side upper, side middle & the side Lower) would be withdrawn immediately, the people who had already undergone the trouble were very happy on hearing it. But, that statement still remains to be implemented. Recently (on 11th Feb.09) myself and my wife (age 57 & 49) had travelled from Erode to Tirunelveli and we were allotted the side upper and side middle berths.I couldnot express the trouble we experienced in that travel.

I request the concerned authorities to implement the promise or at least make some provision that the aged people don't get those seats when they make reservation till the old provision is restored as per the Minister's promise.

By
a Customer
 
TRAIN NO: 2977 - Banusagar Express - Ernakulam to Jaipur - On 15th March, 2009.
------------------------------------------------------------------------------------------------------------------------------
There was no water in the toilet, noticed right from Trichur . Only in very few toilets there were water and passengers had to undergo tremendous difficulties without water . This must be due to dereliction of staff on duty, who were supposed to check the level of water in each tank in every compartment . They shouldn't have released the train without filling water, right from Ernakulam . Again it was partially filled up at Madgav and released the train . Within an hour it exhausted . Please also check up is there any defect in the compartments ( leadk, etc, , . )

There was no dinner supplied neither at Panvel or at Vasai ( Between 9pm and 10.30 pm ) and passengers had to manage with Vada Paav and Samosa from Hawkers .

J. K. John
 
No, you are wrong .

In all train in India, many unreserved passenger are traveling in reserved compartment, with the knowledge ( permitted with ... ) of TTR. So, That complaint are used for anything.
 
Recently changes in conection with Ladies and First Class coaches in EMUs are made. At Kancheepuram there was a passenger agitation due to shortage of general compartment. In this connection I am placing this suggestion : As it is in Kokata One full comartment in the middle of 9 car coach can be alloted for First Class instead of 2 First Class as proposed now. Also two Ladies compartment as suffix and prefix of First Class in the middle of the formation may be arranged. The first and the last compartment as proposed now for Ladies is not advisable because these are motor coaches producing more noise and causing inconvenient for Ladies. In 12 car also 2 coaches for First Class and 2 Ladies as suffix and prefix of First Class in the middle of the formation may be arranged. At stations it is safe for ladies to keep waiting for train in the middle that too in night time rather than at the end of platforms because anti social element can escape easily from platform end rather than from the middle of the platform after commiting theft.
 
Sir,

I along with my family reserved 2 AC ticket for travelling from Trivandrum to Guruvayur by Guruvayur Express (Train No. 6127) on 10th April (Ticket No. 21773118, PNR No. 410-5552902), which expected to reach at Trviandrum central by 23.35 h. Then there was an announcement that train is late by 30 min. and expected to arrive at 00. 05 h. Since there was no seat available in the waiting room, we were sitting on the chairs arranged in the platform no 1. The weather was terribly hot and humid, added to this, mosquitoes were hovering around. My 10 yr old daughter was falling asleep, but she could not sleep due to the mosquitoes bite and hot climate. I found all the fans were standstill. I proceeded to the Station Master to request him make arrangements to put on the fan. On the way I met another staff who told me that since no train was expected to leave from this platform, no fan would be working here, and advised me to reach the platform where my train arrives. I prised the railway for saving the energy, but when we reached our platform (3), there the condition was still verse. Even the suckling babies were screaming due to the bite of mosquitoes and hot humid whether. Here also not even a single fan was working. I was not in a position to again go back and beg to the Station Master to restore the function of fan. It was really a nightmare for us on that day. Making profit to Railway through this sort of cruelty can never be justified.

Jayaprakas, C.A,
Sreepadham, Sreekariyam, Thiruvananthapuram
 
Dear Sir,

Everyday thousands of passengers are travelling via Park station and Park town station. But there is no parking facility at both the stations. This makes the passengers to depend on the bus to come to park and park town stations. Even the park station (MRTS) donot have a proper entrance to the Main road. Those going to central route have to move via the stairs and walk in the busy road.

I request the concerned authorities to provide a parking facility at Park station or at Park station. Which will help thousands of passengers travelling from East to west and North to south.

Regards,

A.D. Lokesh Khanna
 
From,
K.Shenbaga Moorthy
S/o.M.Kandasamy
888, H, Block
AnnaNagar West
Chennai – 40
Respected Sir,
Sub – Deficiency TN Services
I am K.ShenbagaMoorthy, S/o.M.Kandasamy, no:888, H, Block, AnnaNagar West, Chennai -40. I booked ticket on 20-5-2009 From Chennai To Tirunelveli in nellai express class 2A coach no/seat no:A1/0016/UB, PNR No:4519729720, I get inside the train by 8.30pm that time AC was not working I informed to A1 COACH attender regarding that, but he didn’t respond me properly and said in moving it will work, when train reached tambaram station again I asked him he said we did our best AC is not working we cant do anything. then make a complaint to TTR and ask the complaint book but he didn’t have that, I informed to train guard .he told me before chengalpet we will resolve it and he moved away, In chengalpet station again myself and some co passengers asked guard he was reluctant to cooperate he informed to station master chengalpet. station master assured us before villupuram we will make some arrangement passenger opposed him station master & guard with police force make us to enter the train and moved it. Upto nellai station AC was not worked properly. Nobody is giving it in writing regarding the problem are willing to cooperate the passengers.
This is for your kind information please take appropriate action.
Yours Faithfully
K.SHENBAGAMOORTHY
COPY TO
General manager southern railways
Suptd of police railways chennai
 
From,
K.Shenbaga Moorthy
S/o.M.Kandasamy
888, H, Block
AnnaNagar West
Chennai – 40
Respected Sir,
Sub – Deficiency TN Services
I am K.ShenbagaMoorthy, S/o.M.Kandasamy, no:888, H, Block, AnnaNagar West, Chennai -40. I booked ticket on 20-5-2009 From Chennai To Tirunelveli in nellai express class 2A coach no/seat no:A1/0016/UB, PNR No:4519729720, I get inside the train by 8.30pm that time AC was not working I informed to A1 COACH attender regarding that, but he didn’t respond me properly and said in moving it will work, when train reached tambaram station again I asked him he said we did our best AC is not working we cant do anything. then make a complaint to TTR and ask the complaint book but he didn’t have that, I informed to train guard .he told me before chengalpet we will resolve it and he moved away, In chengalpet station again myself and some co passengers asked guard he was reluctant to cooperate he informed to station master chengalpet. station master assured us before villupuram we will make some arrangement passenger opposed him station master & guard with police force make us to enter the train and moved it. Upto nellai station AC was not worked properly. Nobody is giving it in writing regarding the problem are willing to cooperate the passengers.
This is for your kind information please take appropriate action.
Yours Faithfully
K.SHENBAGAMOORTHY
 
From,
K.Shenbaga Moorthy
S/o.M.Kandasamy
888, H, Block
AnnaNagar West
Chennai – 40
Respected Sir,
Sub – Deficiency TN Services
I am K.ShenbagaMoorthy, S/o.M.Kandasamy, no:888, H, Block, AnnaNagar West, Chennai -40. I booked ticket on 20-5-2009 From Chennai To Tirunelveli in nellai express class 2A coach no/seat no:A1/0016/UB, PNR No:4519729720, I get inside the train by 8.30pm that time AC was not working I informed to A1 COACH attender regarding that, but he didn’t respond me properly and said in moving it will work, when train reached tambaram station again I asked him he said we did our best AC is not working we cant do anything. then make a complaint to TTR and ask the complaint book but he didn’t have that, I informed to train guard .he told me before chengalpet we will resolve it and he moved away, In chengalpet station again myself and some co passengers asked guard he was reluctant to cooperate he informed to station master chengalpet. station master assured us before villupuram we will make some arrangement passenger opposed him station master & guard with police force make us to enter the train and moved it. Upto nellai station AC was not worked properly. Nobody is giving it in writing regarding the problem are willing to cooperate the passengers.
This is for your kind information please take appropriate action.
Yours Faithfully
K.SHENBAGAMOORTHY
COPY TO
General manager southern railways
Suptd of police railways chennai
 
Dear Sir,

Today, we, Gummidipoondi / Sullurpeta suburban region passengers can sorry to say more frustrated day because of Suburban rail and their operating personnel in Gummidipoondi/ Sullurpeta region.

We don’t say suburban train was the problem. In-front of our suburban train (MSP19 starting from Chennai Central railway station at 18: 55 hrs), there was a Goods train ran and it took reaching Thiruvottiyur station more than a Hour. It means the suburban train MSP19 was reached only by 20:15 hrs at Thiruvottiyur station as against scheduled time of 19:15 Hrs.

I am personally telling and Since my native place is Minjur, so I needed to travel up to there. After reaching Thiruvottiyur, there was a Express Train GRAND TRUNK crossed (only Two tracks, so our train was in Loop line), then our train was started and reached Injure only by 20:45 Hrs as against scheduled time of 19:42 Hrs.


Why, this much long story is exploring by me/us is, this is not a first time, this has been continuing if train started even last one at 23:15 and reaching Minjur only by 00:45 as against scheduled time of 00:02 Hrs (Date of traveling was May 29, 2009-Friday).

Everybody used to see posters which indicate Safety, Punctuality etc., but, in reality, we can assure there is no following up procedure in Gummidipoondi / Sullurpeta region of suburban trains. For example, If urgency like pregnant/accident cases can say No safety while traveling in reaching destination at correct time. Then Punctuality, Very sorry not at all maintained only in Gummidipoondi/Sullur peta region.

* If we analyze, Why this late, because of only Goods train and the Signaling officer who gave unplanned signal timing. Then, conveying a message, we see/hear news that the Goods driver/guard used to stop and get down at running bungalow near Thiruvottiyur station and bring their material like dresses etc., even though they have Green/Yellow Signal for their Goods train.

* Then, this Thiruvottiyur railway crossing gate is also include in the traffic/late of the trains.

* Finally, we want to conclude today this One hour late, not only affected by me, the whole 2500 persons (approx) traveled in Suburban and Express train. This leading indirectly More Frustration/ dissatisfaction from Traveler, Money wastage from Electric power during slow running of both Suburban/ Express trains less than 10 kmph, Unnecessary Phone calls cost from railway and traveler etc.,

* Because of Signaling officer/Goods driver-guard/Thiruvottiyur railway crossing/ Availability of only Two railway tracks at this route etc., have been delaying Suburban/ Express trains irrespective of timing.

But, this could be avoided by Effective Signaling officer/Station masters/Drivers etc., in Gummidipoondi/Sullur peta region.

Kindly look in to this by conducting Audits for Customer/Traveler satisfaction in Gummidipoondi/Sullurpeta region and take a Preventive/Corrective action for smooth/joyful traveling in trains for the Upcoming era……………..


With Thanks and Regards

On behalf of Gummidipoondi / Sullurpeta region Passengers

G Ganesan

Mob#9445452994
Mail id :gg_pdc@yahoo.co.in

Date : 09/06/2009 & Time – 23:00 Hrs
A
User
Sujatha  
 
I travelled to Tirupati on this train on 30.06.09 in First Class.
There was no TTE at all and we had to fight with people wo claimed they had passes and that they could sit there any time.
Not a single person other than 4 of us in the coupe had tickets.
First class was like unreserved.
We buy first class tickets to travel in comfort.
Why is there no TTE to check our tickets and put an end to all this?
It is really disgusting.

Sujatha,
Chennai
N
User
Rgopal  
 
Sir,

I am regular passenger in Chennai Suburban train from Korattur to Perambur. Every time when I go by underground subway some bad smell will come. After some days only I noticed that a toilet has been functioning at the top of the subway. The passengers while crossing that place will close their nose. I suggest that atleast proper cleaning should be done or it should be removed.

R. Rajagopal
 

"Service Charges " that does not appear in the ticket ! - Southern Railway - Ticket Reservation

To
Divisional Railway Manager
Chennai Division
Chennai.

From
Ezhirko L
P O Box 43997
Abu Dhabi

Kind Sir,

I was doing a reservation at melmaruvathur railway station on Oct 31 2008, The counter clerk was very rude as he was very frustrated seeing passengers waiting in que even before he opened the reservation counter that morning.

He also charged Rs 25/- per reservation ticket (two tickets for me costed Rs 50/-) said this is some kind of service tax and doesnot appear in the ticket. When argued he was insulting and swearing with bad words at passengers.

Unfortunately Station Master was not available at that time to talk to, I'm unsure if the collection trend is still continuing.

Kind Regards,

Ezhirko
 
When i went to Madhurai from Bangalore inside the train there are lot of "RATS". It damage all the things of Pasengers. So i kindly request you to ask the servants to Keep the train clean.
 
Sir,

My name is Nikhil K P, My complaint is regarding with the vehicle parking charges in the railway stations, specially in Vadakara(Kozhikkode) station.The parking authorities is always showing very bad faces to the travellers.Please put the necessory inititatives to display the parking chages on a board.Now these People are charging a very high amount, thats also varying with travellers.they are not even giving the proper receipts.I feel all these can be stopped by displying a board in the parking area which shows the parking charges for vehicles.

With Regards
NIKHIL
N
User
Jeyaraj  
 
Dear All,

All express train from South Tamil Nadu to Chennai should be stop and drop the passengers in Mount Station. Mount area is huge crowded area and also another two Metto stations also coming for hub.

Now days the passengers not use the express train tickets for suburban (Local ) Trains form Tambaram to Saidapet.
 
Dear Madam/Sir
As u r must aware that passangers in metro citis r travelling with over burden in local trains and it is heavy painful in summer season.Fans r installed r quite insufficient to cool the compertment and there r no more space for more fans. I have an idea which can give more freash air to passengers without more fans and a minimum cost. Please contact me to give better journey to daily passengers.

Thanking you

TAPAN JANA

email : topan.j@rediffmail.com
: topanjana.12@gmail.com
Ph.No.: 9431566994
 
Dear Madam/Sir
As u r must aware that passangers in metro citis r travelling with over burden in local trains and it is heavy painful in summer season.Fans r installed r quite insufficient to cool the compertment and there r no more space for more fans. I have an idea which can give more freash air to passengers without more fans and a minimum cost. Please contact me to give better journey to daily passengers.

Thanking you

TAPAN JANA

email : topan.j@rediffmail.com
: topanjana.12@gmail.com
Ph.No.: 9431566994
 
Sir/Madam

This to inform to the concern authorities about the bad condition of chennai-chetpet railway station. For the past 10 tens the station was not cleaned properly, looking very dirty and untidy.
station become the permanent house for flies and makes the place un hygenic.
I searched for the station master to inform about this but later i came to know that no station master for chennai-chetpet station. i request all the concern authorities to take necessary action and also appoint some person to clean the station properly and regularly.

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    Southern Railways - Suggestion