Spice Jet Airlines — air hostess insulting customers

Spice Jet Airlines — air hostess insulting customers

V Venkata Neha Koralla from Hyderabad, Telangana

On August 11th 2013 I travelled by flight SG916 from Chennai to Hyderabad, I boarded the flight at 7:55 pm and my seat number is 6A. As I frequently travel by airplane I did not pay attention to announcements. After the takeoff I just switched on my phone in airplane mode and my fellow passenger told me that airplane mode is not allowed it has been restricted and the air hostess Ms. Haripriya entered scene and said “I am not really sure about airpane mode, I will ask my superior” she just disappeared and returned in half a minute by that time I switched off my phone and then she said that I am not supposed to switch on my phone on airplane mode then I was like ya I switched it off sorry I did not hear the announc………………. She did not even give me chance to complete my sentence. It was a bit rude of her but fine but next part was just so ridiculous, suddenly she got rude and was saying “BUT YOU SWITCHED IT OFF JUST NOW, JUST NOW YOU SWITCHED IT OFF DON’T YOU KNOW THAT AIRPLANE MODE IS NOT ALLOWED”. I was just shocked and then she turned to my fellow passenger “ SIR THESE PEOPLE WILL NOT FOLLOW MY INSTRUCTIONS SO I WENT AND ASKED MY SUPERIOR WHAT TO DO AND THANKS A LOT SIR FOR INFORMING ME IF SHE DOES SOME THING LIKE THIS AGAIN PLEASE DO INFORM ME”. What is this?Is this the way you behave with your passengers? What do you think about passengers? How can you insult a customer like this? Was this information helpful? No (0) Yes (0)

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Comments

Alexon

from Bengaluru, Karnataka

Ayyo same here, That haripriya, chinees type lady is too harsh and rude. She is only rude and she does not know how to welcome the passengers nor to speak. Where as Jyothi is far better. My seat was bit back and it was about to take off and Haripriya cane abd said why you pull the seat back, cant to sit straight while the plane takes off? and i had a hand baggage with me and I had camera in that, I did not turn on and she came while walking and said you are not supposed to use electronic item. I said no I did not use it. Then I was reading a magazine and my camera was on my lap below the magazine she said, This is the 3rd time I am warning you not to use camera. Haripriya is very rude and she is not fit to work as Air hostess nor she know to speak or talk with customers...