[Resolved]  Spice Jet Airlines — New cancellation rule by Spicejet

A new rule has been made by spicejet that on cancellation Rs 750 will be deducted and rest amount will be kept by Spicejet as 1-year credit. It will be NOT be returned to the customer immediately.

I had booked ticket from Pune to Chennai (25th May 2009) and later I wanted to cancel the ticket and too my utter surprise I came to know this rule. I couldn't say anything because spicejet kept on repeating tht you have agreed to terms & conditions.

I did agree to terms & conditions but I was under the impression that Rs 750 will be deducted and rest amount refunded (as is the case with other airlines and till not very long ago spicejet also followed).

I feel airline is cheating the passengers. They are taking advantage of ignorant customer.