[Resolved]  Spice Jet Airlines — Playing with life of people

Hi,

I was on return flight from Varanasi to Mumbai via Delhi on 30th April 2008. I had with me my complete familty inclusive of my 57 yrs old heart patient mother and 1.7 years old son. The carrier on which we boarded was having problems with 1 of the AC. To our surprise this airline was flying this aircraft for complete day with this problem. On top of it, airlines was not courteous enough to inform this to passengers boarding from Delhi to Mumbai. The crew members were having common answers like "this is temporary problem", "we will be comfortable at certain altitude" etc.
Net effect: My son was suffering from suffocation for more than 2 hrs and was crying like hell. My mother was sweating. If any unfortunate event would have happened who would have been responsible? Does compensation solves all the problems?

Does any one know whom to contact to cancel license for this carrier? Please help me. I would like to get to route of this.

Thanks,
Swapnil Choudhari