Spice Jet Airlines — NON REFUND OF AMOUNT | |||
I WAS TRYING TO BOOK AIR TICKET. MY ACCOUNT HAS BEEN DEBITED BUT TICKET HAS NOT BEEN GENERATED. THE REFERENCE NUMBER IS CCA11BAGF165IG40101710 TRANSFER TO [protected], AVENUES INDIA PVT LTD VIKASH KUMAR CONTACT NO [protected] Was this information helpful? | |||
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Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
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On 28 March, during the check in, I had to show the credit card used for the payment three months before.
As I received a new credit card from my bank in the meantime, I had to give back the old one to the bank and therefore was unable to show the old one during the check-in.
An unflexible employee( altough I had the old nummer available) forced us to pay a second time but added: "you will be paid back within the seven days". As we had to fly back to Europe by catching an other play in Delhi, we had no choice : we paid twice.
Despite two mails providing the evidence of two payments for the same flght and asking for reimbursement, this company does even not answer!
As European tourist I warn anyone who have to take internal flight not to choose SPICEJET. Their practices are doubtfull
Can you imagine, you loose your credit card during your holidays or even worse your credit card has been stolen, you are unable to use your prepaid tickets! Welcome to India!