[Resolved]  Spice Jet Airlines — Extremely horrible Service

Address:

Howrah, West Bengal

This is a complaint about the service of Spice Jet

Hi,

I am unfortunately traveling by SG606 from kolkata to delhi today. My PNR Number is W5Z6AS.
The flight was supposed to take off at 12 PM. However the flight kept on getting delayed and now the staff claim that the flight will now take off at 3:30PM

All I would like to say is that th airlines is the worst worst airlines that there can be. The flight has been delayed from 12pm to 3pm because of so called "bad weather". The staff at the airline kept on bluffing to the guests and above that they were being rude.

There are passengers who have missed their flight because they could not reach delhi on time. I am a person who will have to join my new organization from tomorrow.
I am a resident of delhi and the weather is absolutely fine.
We are unsure whether the flight will at all take off.

4 flights namely 2 kingfisher and 2 jet airways have taken off to delhi. They need to have better ways to fool guests.

The food is bad and the staff is equally unfriendly. Seems as if we have to pay them to smile.

Today at exactly 5: 30 AM we received a message that we should report 3 hours prior to departure. And then another 3 hours it gets delayed? Above all, the staff is not even sure if the aircraft will be there on the time told to us.

What does the airline think? We are free and useless to wait all day? People come out after eating breakfast at 8 and then the flight takes off at 3:30pm instead of 12pm. The airlines doesn't even have the courtesy to offer lunch to the guests. It was only after a mob surrounded them that they got the refreshments.

When a guest came and spoke about the concern about whether the trains that they missed, the ticket money will be refunded?, a staff named Srijit bluntly says that they cannot do anything.
There are many guests who have missed flights and trains because of this.

Unfortunately, simply unfortunately I had to choose this third class airlines to travel. I vow never to travel myself and I will make sure to spread the word as well. Do make sure it reaches the owner of this airlines as well. Don't try to compete with Indigo, because you cannot even come close to close to compare your services with them.

I Would be grateful if this is looked into as this is sheer harassment of guests.