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Standard Chartered Bank — money withdrawal from account
Dear group ,I am ANUJA KUMAR BEHERA , Working as Engineer in ABB Ltd.Peenya,Bangalore . I have a salary account in standard chartered bank, MG Road ,
This regarding my money debited for account with out my knowledge .I got a message in mobile on 02/02/12 at 12.21 AM regarding money INR 19487.75 towards ATM cash withdrawal -StanChart.At that time i was sleeping at home.
Next day I log complain through phone and block my debit card and again on 04.02.12 I log a written complain in my local branch i.e standard chartered bank, MG road ,Bangalore.In my local branch they informed that you will get back your money with in 7 days but till date i have not received it back .
whenever i will call to customer care , They are telling it will take 45 days.I don't know what to do .
This is the mail alert i have received .
Email Alerts Summary
Banking Transaction
> Dear Customer, your account 456xxxx4032 has been debited on 02/02/12 by INR 19487.75 towards ATM cash
withdrawal -StanChart.
I am also attaching the mail in PDF format.
Please help me on this issue.
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Kindly do the needful.
Thanking you.
Yours truly
MOHIT VIJAN
ac no[protected] card no [protected]
From:
133 GURU NANAK NAGAR MEERUT
mob no-- [protected]