I am using SCB credit card for more than ten years. In March, the bank replaced my existing card which
I got with a great difficulty through the SCB branch. I immediately called the bank helpline and sought activation of my card on 30.03.2013 which still has now been done. But when I contacted bank they said it is active as per their information. I have tried this new card at a number of outlets but the transaction are always denied. SCB MAY SORT OUT THE CONUNDRUM.
Further, while no bill having been raised for the earlier card for the month of March, now I am getting almost three/four SCB messages everyday that the new card is "overdue" and make secure payment
To avoid additional late charges. I fail to understand as to how I am being asked to make payment without raising a proper bill by the bank. The bank branch people tell me not to pay as the current statement is showing credit balance against the earlier card. I would appreciate an urgent response from the bank.
PS Walia
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Standard Charted Bank Billing — No bill
Sir,For last couple of month i have not been received any bills ,but then also i have paid all my dues.Every month i have to ask you for the bills , Just now i have received a call from your Bank (Delhi) that to pay the due bills ,I have asked him give me the statements status but not yet received .
It is earnest request that to send me bills and statements for further proceedings.
thanking you ,
Sumit kumar Mazumdar