Standard Chartered Credit Card — Standard Chartered Bank Credit Card

I was holding a credit card from Standard Chartered Bank in 2005. The card statement was not sent regularly by the company (for which i had complained number of times to their customer care department), due to which the i was charged some late fees by the company. From my side, i have paid all the amount relating to the transactions i had made, however, the late fee was not lawful and therefore, i had not paid that part.

Now the company has come back to me, with the total outstanding amount being Rs 10, 927.87 and the net settlement amount which they are asking to pay is Rs 5, 520.00.

Also, when asked to provide the details of the charges in written, they are not ready to provide the same. Moreover, they are not ready to send my any correspondence in written, with regards to the outstanding amout.

The charges which the company is asking me to pay are totally unlawful and has only arised because of the fault of the company.

The main issue which i am facing right now is that my name has been listed as a defaulter in the credit information listing due to which i am not able to get any new credit card or loan.

I would, therefore, request you to please help me in this matter.